Director, Customer Experience Jobs in Grand Rapids, MI

Lead the charge in driving growth and innovation for our Marketing Services business. You'll manage a multi-million dollar portfolio, shaping strategies and guiding teams, while leveraging AI and data...

Champion enterprise applications strategy and governance, driving innovation with Microsoft Dynamics 365. Lead cross-functional teams to optimize business processes, enhance operational stability, and...

Join a team that's redefining compensation experiences through innovative architecture and hands-on execution. This role emphasizes data integrity, employee development, and impactful communication st...

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

Pioneer innovative commercial learning strategies globally to enhance talent development and customer engagement. Lead high-impact initiatives, bridging strategy and execution, while mentoring teams t...

Lead the transformation of clinical quality at a strategic level, ensuring accountability for program integrity, safety, and analytics, while guiding cross-functional teams towards improving healthcar...

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Champion complex cross-functional initiatives, driving strategic commercial programs that enhance product development, operational efficiency, and stakeholder alignment while fostering a culture of co...

Strategize and lead the product vision for an innovative ecosystem, focusing on developer platforms and marketplace growth. Collaborate cross-functionally to turn the ecosystem into a robust engine fo...

Elevate the customer experience as a Digital Experience Architect, designing integrated solutions across various platforms to enhance engagement. Collaborate with diverse teams to align client needs w...

Engage with Post-Sales leaders to enhance team performance, drive strategic initiatives, and optimize organizational health. Leverage expertise in HR to support model growth and execute people program...

Transform operational data into impactful cost-optimization products for fleets, owning the vision, strategy, and roadmap while collaborating with cross-functional teams to drive efficiency and innova...

Empower your career as a strategic leader in commercial training, driving innovative curriculum development in oncology that enhances clinical acumen and leadership skills across our customer-facing t...

Transform team dynamics by leading and mentoring Product Managers while engaging in hands-on product development and strategy. Drive impactful communications tools that enhance collaboration and strea...

Drive your career with a high-impact role leading enterprise sales across the Central US. You'll oversee revenue growth, manage a team of executives, and ensure effective strategy execution while enga...

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

Join a team that's leading product change management, ensuring quality and compliance while driving innovation and efficiency across global manufacturing sites. Collaborate cross-functionally to enhan...

Join a team that drives innovation in product management by shaping a pivotal infrastructure. Collaborate across functions to create impactful customer experiences and leverage data insights for a sea...

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

Join a team that's driving post-go-live success for strategic partners, ensuring optimal engagement and performance. You will own relationships, monitor partner health, and facilitate growth to achiev...

Shape the future of client service delivery by driving excellence and operational efficiency. Partner with clients to enhance their benefits administration experience while leading complex implementat...

Elevate strategic capture management initiatives within the aerospace and defense sectors. Drive the proposal lifecycle, collaborate cross-functionally, and lead efforts to secure high-value contract...

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

Champion the evolution of global brand strategy, driving impactful marketing campaigns and partnerships, while enhancing brand visibility and demand generation. Collaborate across teams to achieve str...