Director, Customer Experience Jobs in Calgary, AB

Lead the charge in scaling DTC ecommerce channels, driving $20M+ growth through strategic management of platforms, creative testing, and a high-performing team committed to educational excellence...

Drive operational excellence as the Chief of Staff to the GM, Advertising, ensuring clear priorities, strategic alignment, and organizational efficiency in a dynamic, billion-dollar retail media lands...

Take ownership of client relationships and drive sales growth by collaborating with stakeholders, executing the sales process, analyzing performance metrics, and developing new business opportunities...

Lead the charge in enhancing client experience through flawless Promotions & Rewards operations. Drive a large team focused on data-informed strategies to reduce support inquiries and optimize fulfill...

Unlock new business opportunities by leading complex sales for data modernization. Drive impactful consulting services while managing enterprise client relationships in a growing practice. Thrive in a...

Shape your career by managing customer relationships, ensuring satisfaction, and driving service quality for assigned accounts in the public safety sector, utilizing strong analytical and communicatio...

Champion operational excellence in a leadership role, driving strategic initiatives and promoting high-quality project delivery within the Environmental Business Line. Collaborate to enhance client sa...

Tackle international market expansion as you lead the global launch of SaaS products. Own the strategy, drive integrations, and collaborate cross-functionally to establish a strong presence in Canada...

Lead the charge in designing innovative legal research solutions that empower professionals to leverage AI insights, enhance workflows, and transform complex information into actionable knowledge, dri...

Advance developer productivity by shaping cohesive strategies for key products. Author a roadmap that enhances workflows across public APIs, integrations, and infrastructure while communicating clearl...

Transform the lead generation landscape by optimizing our end-to-end lead engine, driving outbound campaigns, and developing a high-performing SDR team in a fast-paced SaaS environment...

Partner with us to drive complex program delivery across global teams. Lead cross-functional collaborations, manage stakeholder relationships, and ensure continuous improvement in engineering excellen...

Join a dynamic team leading the transformation of contact centers through Amazon Connect. Drive modernization initiatives, oversee project deliveries, and shape exceptional customer experiences in col...

Contribute to strategic partnerships and contract negotiations to enhance provider networks, ensuring competitive pricing and value-based care. Lead a team focused on performance and compliance while...

Drive the design vision for innovative AI experiences that empower users, streamline workflows, and ensure seamless interactions across Dropbox's multi-product ecosystem while leading a high-impact de...

Lead the charge in delivering exceptional project implementation for retail clients. Drive customer success through effective onboarding and cross-functional collaboration, while honing your project m...

Join a team that's transforming marketing operations and brand integration. You will drive rebranding initiatives, manage onboarding processes, and collaborate with practices to enhance patient engage...

The Head of Operations will lead the day-to-day operations of Decile Group, focusing on optimizing and scaling operational processes to support a growing portfolio of venture capital firms. This role...

Lead and manage commercial/institutional construction projects from initiation to completion, ensuring adherence to timelines, budgets, safety, and quality standards while cultivating strong relations...

Lead the charge in corporate finance transactions, nurturing client relationships, and guiding a talented team through complex mergers, acquisitions, and divestitures. You'll drive impactful solutions...

Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...

Elevate your career as a senior technology leader driving enterprise architecture. Shape architectural standards and governance, unify engineering teams, and influence key technology decisions to acce...

Transform the e-commerce landscape by owning the vision for site theming and merchandising tools that drive retailer conversions. Collaborate with multiple teams to deliver impactful solutions and enh...

Develop and operationalize strategic marketing frameworks that effectively embed industry narratives in global Healthcare & Life Sciences initiatives, driving measurable impact and cross-functional al...

Shape the future of customer care by leading a dynamic team dedicated to delivering exceptional service. Focus on driving customer satisfaction, enhancing support efficiency, and developing innovative...