Clio

Senior Product Designer, Research & Knowledge, Vincent

Clio$128K — $173K *
US-Anywhere
+ 2 other locationsRemote
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of product design experience, preferably in SaaS or enterprise environments.
  • Experience designing for complex, information-dense systems such as knowledge management or research products.
  • Proven history of shipping products that resolve research or workflow challenges, impacting company metrics.
  • Proficiency in user research methods with a knack for translating insights into actionable designs.
  • Strong grasp of interaction design principles, information architecture, usability, and accessibility best practices.
  • Familiarity with modern design tools (e.g., Figma) and an openness to adopting new platforms as needed.
  • Excellent communication and collaboration skills, thriving in a fast-paced agile environment.

Responsibilities

  • Design intelligent research experiences to help legal professionals manage complex information.
  • Collaborate with Product and Engineering to translate AI capabilities into user-friendly designs.
  • Advocate for users by understanding their research workflows and the critical context of legal information.
  • Conceptualize, prototype, and implement solutions that make AI-driven legal knowledge easy to use.
  • Conduct user research and provide insights on legal professionals' information discovery processes.
  • Use metrics to inform design decisions and evaluate product success.
  • Contribute to design critiques, providing constructive feedback to team members.

Benefits

  • Top-tier health, dental, and vision insurance.
  • Hybrid work environment with minimum in-office requirement of two days per week for local employees.
  • Flexible time off policy, promoting a minimum of 20 days off yearly.
  • Annual counseling benefit of $2000.
  • RRSP matching and RESP contributions to support employee savings.
  • Clioversary recognition program celebrating milestone years of service.
Full Job Description
Summary:

We're seeking a Senior Product Designer to join our Vincent team focused on research and knowledge experiences. Vincent combines a global legal database with cutting-edge AI to help legal professionals surface insights, conduct deep research, and manage complex knowledge at scale. Your work will directly shape how enterprise legal teams engage with AI-powered research tools, making sophisticated legal intelligence accessible and actionable. This role is based in the UK. If you are local to one of our hubs (Manchester, London, or Dublin) you will be expected to be in office minimum two days per week for our Anchor Days.

As part of Clio's Enterprise division, this role sits at the heart of our most ambitious growth story. Clio Operate and Vincent together form a category-defining product suite that is enabling untethered growth for legal clients worldwide. Operate grew revenue by ~100% in 2025, and Vincent is accelerating fast.

What your team does:

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as user experience champions as we work to transform the way that lawyers and their staff provide services to their clients. We empower Product Designers to shape how lawyers serve their clients. If you are passionate about user-centered design, mission-driven companies, and transforming how lawyers and their staff deliver exceptional client services, join us!

What you'll work on:

  • Design intelligent research and knowledge experiences that help legal professionals surface, synthesize, and act on complex legal information.
  • Work alongside Product and Engineering to understand how AI and Vincent's global legal database power research capabilities, and translate that into intuitive user experiences.
  • Advocate for enterprise legal users by deeply understanding their research workflows and the high-stakes nature of how they engage with legal information.
  • Concept, prototype, and deliver solutions that make Vincent's AI-driven legal knowledge feel powerful yet approachable.
  • Conduct user research interviews, usability testing, and analysis to understand how legal professionals discover, evaluate, and apply legal information.
  • Leverage metrics to drive product design decisions and measure product success.
  • Contribute to design critiques and share thoughtful feedback with the broader team.
  • Help evolve design patterns and systems that support complex information architecture at scale.
  • Demonstrate a keen interest in improving your craft using AI.
  • Break down complex legal concepts into smaller, more manageable design problems.
  • Additional duties as required.


What you may have:

  • 6+ years of experience in product design. SaaS or enterprise experience is preferred.
  • Experience designing for complex, information-dense environments including knowledge management, research, or discovery products.
  • A track record of shipping products that solve research or information workflow challenges and move company metrics.
  • Proficiency in user research methodologies and the ability to translate findings into actionable design insights.
  • Strong understanding of interaction design, information architecture, usability, and accessibility.
  • Experience with modern design tools (Figma, Figma Make) and willingness to adopt new tools as needed.
  • Excellent communication, collaboration, and presentation skills.
  • Ability to thrive in a fast-paced, agile product development environment.
  • Experience working on complex systems with large datasets, structured content, or AI-generated outputs.
  • A keen interest in improving your craft using AI.


Serious bonus points if you:

  • Experience designing AI-assisted search, research, recommendation, or summarization products.
  • Familiarity with legal research workflows or legal technology platforms.
  • Familiarity with legal technology or enterprise SaaS ecosystems.


This is a new role.
What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:
  • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
  • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
  • Flexible time off policy, with an encouraged 20 days off per year.
  • $2000 annual counseling benefit
  • RRSP matching and RESP contribution
  • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years


The expected salary range* for this role is $128,400 to $151,000 to $173,600 CAD. There are a separate set of salary bands for other regions based on local currency.

*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

About Clio

Clio is a cloud-based legal practice management software company based in Burnaby, British Columbia, Canada. The company was founded in 2008 by Jack Newton and Rian Gauvreau. Clio's software allows law firms to manage their cases, documents, billing, and client information from a single platform. The company has over 150,000 customers in 100 countries. Clio has won numerous awards for its software, including the 2019 Legaltech News Innovation Award for Best Practice Management Software.
Learn more about Clio
Size
500 employees
Industry
Founded
2008

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