Director, Customer Experience Jobs in Brooklyn, NY

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

Lead the charge in merging strategic insights with creative execution, managing high-impact campaigns for top clients while ensuring brand alignment and operational efficiency throughout the creative...

Drive innovative client solutions in a leadership role focused on family office services for ultra-high-net-worth clients, fostering strong relationships and promoting business growth in a dynamic con...

Join our creative team to lead transformative art and design efforts, ensuring a cohesive and distinctive brand presence across all customer touchpoints, from campaigns to packaging. Your leadership w...

Unlock your potential by joining our team to drive workforce strategies and enhance operational performance, ensuring exceptional patient experiences while supporting scalable growth across various fu...

Partner with us to implement analytics strategy, design data-driven solutions, and connect insights with business strategy to drive impactful results across marketing and A&R functions, ensuring maxim...

Drive operational excellence by overseeing engineering services, maintenance, and energy management for the South/Southeast Region, ensuring compliance with standards and fostering client relationship...

Drive operational excellence across multiple restaurants in a dynamic district while ensuring top-notch guest service. Lead and develop teams to achieve business objectives and maximize profitability...

Manage a dynamic team to drive marketing strategies in the Metro Region, collaborating closely with senior leadership while overseeing pursuits and enhancing brand visibility. Shape impactful campaign...

Champion growth by leading a high-performing sales team focused on K-12 education, driving revenue and pipeline targets while engaging with key stakeholders and ensuring alignment with customer needs...

Shape world-class consumer travel experiences by designing impactful, user-centered interfaces. Collaborate with product teams to create seamless designs while employing data-driven insights and AI to...

Lead the charge in developing strategic partnerships that drive service growth and maximize revenue. Cultivate enduring relationships with city and agency leaders while navigating complex contract neg...

Drive innovative digital experiences by leading cross-functional design initiatives. Engage stakeholders, tackle complex problems autonomously, and create holistic solutions that enhance user interact...

Inspire innovative digital experiences by leading cross-functional design teams, shaping strategy, and delivering user-centered solutions for complex problems. Drive cohesive design across multiple in...

Innovate the future of brand marketing by leading integrated campaigns that resonate across diverse channels and drive enterprise alignment. Your leadership will shape brand narratives that enhance cu...

Lead the charge in customer cloud transformations, leveraging AWS solutions to drive strategic migrations and orchestrate seamless cloud adoption experiences that enhance business outcomes and fulfill...

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

Drive production readiness and cost validation between product design and manufacturing, ensuring effective supplier execution and scalable product outcomes. Lead a cross-functional team to improve fi...

Drive curriculum strategy to shape future skills in response to emerging tech trends. Collaborate cross-functionally to create innovative learning experiences that align with current market demands an...

Empower the Global Advertising group by partnering with leaders and teams, driving HR strategy aligned with goals, managing performance cycles, and fostering an inclusive workplace environment that en...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Join a team that's shaping the future of commerce by defining long-term product strategy and roadmap opportunities. Collaborate with leadership to drive innovative, AI-driven risk intelligence solutio...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Elevate user success with Veeva CRM and Salesforce by delivering engaging training, comprehensive support, and effective communication strategies, ensuring teams maximize CRM capabilities and experien...

Inspire innovative digital learning experiences in math education, leading a talented team of Learning Experience Designers to create engaging, impactful resources grounded in research, collaboration...