Director, Customer Experience Jobs in Birmingham, AL

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Drive innovation in AI-driven solutions by overseeing product lifecycles, collaborating with cross-functional teams, and aligning product roadmaps with strategic objectives to enhance user experiences...

Optimize product strategies and drive execution across foundational platform domains, ensuring alignment and fostering cross-team collaboration to deliver impactful business results and enhance custom...

Transform user experiences by leading the UX function, unifying design across multiple products, and driving strategic growth. Collaborate cross-functionally to shape experiences that prioritize user...

Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...

Unlock potential by leading strategic insurance risk management initiatives. Drive operational efficiency and team performance while integrating technology to enhance compliance across diverse portfol...

Explore this opportunity to lead corporate legal matters, overseeing governance, M&A, and compliance with U.S. securities laws. Collaborate with cross-functional teams while managing external counsel...

Lead the charge in successful project implementations, ensuring timely delivery and client training. Collaborate with cross-functional teams to optimize outcomes and enhance client satisfaction throug...

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...

Inspire data-driven decision-making by leading a team of BI analysts, developing executive dashboards, and enabling AI-assisted analytics for actionable business insights across diverse stakeholders...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Transform strategic account management by driving growth and forging strong partnerships with corporate and laboratory stakeholders across the diagnostics landscape. Leverage expertise to maximize mar...

Champion a fair and equitable workplace by leading employee relations initiatives. Advise on complex issues, conduct investigations, and partner with teams to mitigate risks and enhance organizational...

Lead the charge in developing innovative product strategies and driving portfolio performance in the Aftermarket sector, while fostering cross-functional collaboration and ensuring customer-centric pr...

Shape the future of healthcare marketing by leading strategic demand generation initiatives. Drive qualified pipeline growth for B2B SaaS solutions, utilizing AI tools to streamline processes and enab...

Drive GTM productivity by leading systems, process design, and AI initiatives to optimize sales and customer success operations, ensuring efficiency and improved outcomes across teams in a dynamic, re...

Transform customer engagement with data-driven insights. As a Sr. CX Ops Analyst, lead analytics strategies to enhance customer experience, operational efficiency, and revenue growth while collaborati...

Engage in a high-stakes leadership role overseeing a significant program, driving successful client outcomes through effective project management, cross-functional team leadership, and strategic custo...

Join a team that's redefining product strategy for AI-driven solutions, transforming user experiences through innovation and efficiency. Collaborate cross-functionally to enhance compliance capabiliti...

Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...

Lead the charge in shaping brand strategy and driving demand for homeowners and guests. Collaborate cross-functionally to build awareness, ensure brand consistency, and optimize franchise marketing in...

Lead the charge in defining and executing go-to-market strategies, turning ambiguity into actionable plans. Collaborate with senior leaders to enhance sales capacity, target setting, and strategic ana...

Champion a state-based mental health practice, leading operations and a diverse clinical team. Drive patient access and quality care for thousands of children, while maintaining a strong connection to...