Summary**Active clinical New York license (LCSW, or PhD/PsyD) with board-approved supervisor designation in your state of practice**
**Must Have a Medicaid Number**
**This is a hybrid role so must live in the Westchester/Long Island/NYC area and have the ability to travel to our MH sites in Forest Hills, North Babylon, Mamaroneck, Seldon, Riverdale, Syosset, Bensonhurst, Commack, Rockville Centre**
Lead a state-based mental health practice serving thousands of children and adolescents. Own clinical operations, drive utilization, and build a high-performing team of therapists and psychiatrists while maintaining your clinical roots.
As a Clinical Operating Director, you will own the day-to-day clinical operations for a state-based mental health pod serving thousands of patients annually. You'll drive utilization, patient access, intake workflows, and operational performance while maintaining your clinical credibility as a licensed supervisor and mentor to your team.
This is a hands-on role for a senior clinician who wants to scale impact beyond the therapy room without abandoning clinical practice or supervision.
This role reports to VP - Behavioral Health.
DescriptionResponsibilitiesClinical Operations & Team Leadership - Lead a state-based pod of 30-50 clinical FTEs (therapists, psychiatrists, psychiatric NPs)
- Provide board-approved clinical supervision to pre-licensed and newly licensed clinicians per state requirements
- Coach and develop therapists and psychiatrists; build a culture of clinical excellence, peer learning, and evidence-based practice
- Hire, onboard, train, mentor staff therapists
- Monitor clinical outcomes, functional assessments and drive continuous improvement
Utilization, Access & Adherence to clinical protocols - Own provider utilization and scheduling efficiency-drive billable time to 75-90% while protecting clinician wellbeing
- Oversee patient intake, triage, and therapist-patient matching to optimize clinical fit and reduce no-shows
- Manage referral flow from PM Pediatrics urgent care, pediatricians, schools, and third-party platforms
- Drive visit volume growth and revenue per FTE targets while maintaining clinical quality
- Work with mental health leadership team to develop and implement innovate programs across the service line
Why This Role is Compelling Scale & Impact - Lead a pod-exponentially greater impact than individual clinical practice
- Build a high-performing team of 30-50 clinicians delivering evidence-based care to children and families in high-need markets
- Help PM Pediatrics scale nationally over the next 24 months
Clinical + Operational Leadership - This is not a "clinical operations coordinator" role. You'll own P&L contribution, utilization targets, and revenue growth while maintaining clinical credibility and supervision responsibilities.
- Rare opportunity to lead as a clinician-operator: respected by your clinical team while driving business performance
Autonomy & Ownership - You'll own your pod's performance: hiring, scheduling, utilization, patient experience, and quality outcomes
- Freedom to pilot innovations, launch specialty programs, and shape clinical operations within your market
Growth Trajectory - PM Pediatrics is scaling aggressively. High performers will have opportunities to take on multi-state leadership, enterprise functional roles, or new market launches.
- Direct exposure to executive leadership, board members, and strategic decision-making
Target Compensation: $150,000 - $190,000
The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.
QualificationsQualifications Must-Haves: - Active clinical license (LCSW, or PhD/PsyD) with board-approved supervisor designation in your state of practice and Medicaid enrollment in the state (s) of practice
- 5+ years of post-licensure clinical experience in mental health or behavioral health settings
- 3+ years of leadership experience in clinical operations, practice management, or team leadership
- Experience in pediatric or adolescent mental health settings (outpatient clinics, school-based programs, integrated care)
- Proven ability to drive utilization, scheduling, and operational performance in healthcare settings
- Strong business acumen: Demonstrated proficiency in data management and analytics including creating reports, spreadsheets and presentations, reading and comprehending P&L statements, making data-driven decisions
- Clinical credibility: therapists and psychiatrists respect you as a clinician, supervisor, and mentor
- Comfort with technology: proficiency with EMRs, telehealth platforms, scheduling systems, and analytics dashboards
Work Environment & Location Requirements - Hybrid model: combination of on-site presence (clinic locations, supervision sessions, team meetings) and remote work (administrative tasks, telehealth oversight)
- Markets: New York or New Jersey
- Travel: minimal (within-state pod visits as needed)
Nice-to-Haves: - Multi-state licensure (especially for virtual care leadership)
- Direct experience with value-based care, payer contracting, or population health management
- Track record scaling clinical operations (growing teams, launching new programs, entering new markets)
- Specialty expertise in trauma, DBT, perinatal mental health, or other high-need populations
- Prior experience in urgent care, retail healthcare, or high-volume outpatient settings
Compensation: Compensation Dependent Upon Location and Experience
The salary/rate range listed here has been provided to comply with local regulations and represents a potential base salary/rate for this role. Please note that actual salaries/rates may vary within this range above or below, depending on experience and location. We look at compensation for each individual and based on experience and qualifications.
