Director, Customer Experience Jobs in Austin, TX

Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...

Shape the future of compliance by leading regulatory responses, managing investigations, and developing a strong compliance culture while ensuring adherence to regulations and industry standards...

Reimagine healthcare payer operations by driving AI strategies and product vision across claims, member management, and benefit configuration, ensuring innovative capabilities deliver measurable value...

Lead and develop a high-performing sales team, ensuring adherence to commercial strategy while driving accountability and effective sales processes across the organization...

Join a team that oversees underwriting operations, guiding strategic initiatives and enhancing customer relationships while ensuring compliance with regulations and performance metrics...

Develop strategic sales initiatives for enterprise services in the payments sector. Engage with key banking clients across the Americas, drive impactful relationships, and enhance business growth thro...

Lead and manage a dynamic team of strategists in digital advertising, ensuring quality output and effective collaboration. Oversee performance, drive innovation, and foster growth while maintaining a...

Take ownership of the entire banking product strategy; lead execution across onboarding, transaction processing, treasury solutions, and card issuance, fostering team growth and cross-functional colla...

Drive impact by developing targeted marketing strategies and materials for product lines, enhancing competitive positioning and mentoring team members to foster growth and innovation throughout the or...

Elevate your career with a strategic role that drives product marketing initiatives, enhances market presence, and fosters collaboration within a dynamic team. Lead impactful projects while mentoring...

Drive growth and differentiation for a cloud portfolio by shaping strategy, aligning teams, and ensuring execution. Lead P&L accountability while fostering a high-performance culture and collaborating...

Champion innovative solutions in healthcare by collaborating with stakeholders to enhance clinician experiences. Lead product strategy and development to drive results and improve patient care across...

Lead a high-performing team to deliver over 40 complex healthcare implementations annually, ensuring excellence in clinical and operational outcomes while fostering cross-functional collaboration and...

Reimagine product management by leading AI-driven innovations that influence real-time decision-making and optimize enterprise data workflows. Collaborate with diverse teams globally to shape a vision...

Lead the charge in end-to-end UX design for digital products, collaborating with cross-functional teams to deliver customer-centered solutions that enhance satisfaction and drive business results acro...

Tackle project delivery challenges and drive customer satisfaction by effectively managing service execution for diverse client portfolios while enhancing team performance and solution adoption...

Champion strategic customer success by developing account plans, driving engagement, and enhancing product adoption. Leverage data and AI tools to foster relationships with key members and ensure thei...

Deliver a unified strategy to enhance operational efficiencies across diverse technical support and services, driving organizational transformation and continuous improvement in service delivery and c...

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

Lead and optimize a diverse portfolio of retrofit projects, ensuring safe, timely, and budget-compliant execution while developing a high-performing team and managing key stakeholder relationships eff...

Oversee and innovate the performance, strategy, and governance of a multi-channel contact center, leading a dynamic team to drive operational excellence across diverse markets while enhancing customer...

Manage a diverse portfolio of Enterprise and Strategic accounts, ensuring customer satisfaction and driving adoption of cybersecurity solutions. Collaborate with internal teams to enhance product offe...

Shape the future of healthcare by leading product innovation and strategy for a top-tier Quality product line, ensuring market excellence and customer satisfaction through AI-driven solutions and cros...

Unlock potential by leading and expanding the customer advocacy program, driving impactful initiatives that enhance customer engagement, build credibility, and support sales objectives across various...

Lead cross-functional teams to drive product commercialization, optimize portfolio, and accelerate revenue growth through strategic planning and execution. Ensure timely market introduction and measur...