Director, Customer Experience Jobs in Albany, NY

Empower growth by leading the evolution of WMS and TMS platforms. Collaborate with diverse teams to ensure scalable, reliable transportation and fulfillment capabilities across a dynamic automation-en...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...

Join a team that's redefining analytics by leading enterprise-level measurement strategies, influencing C-suite decision-making, and driving impactful client relationships. Use your insights to bridge...

Lead and innovate product strategies for proprietary software applications, bridging client needs and technical capabilities while executing on the product roadmap in a fast-paced, agile environment...

Join a dynamic team driving new customer acquisition in healthcare. This high-impact role focuses on executive relationship building, consultative sales, and solution development within dental and aes...

Drive strategic leadership and operational direction for pharma data and analytics, aligning enterprise priorities with emerging technologies and commercialization to optimize portfolio outcomes and e...

Accelerate progress at a dynamic organization by leading end-to-end go-to-market strategies, driving cross-functional alignment, and enhancing sales enablement to deliver measurable revenue outcomes a...

Lead the Customer Success team to enhance customer engagement, drive product adoption, and improve retention. Collaborate cross-functionally to optimize customer experience and operational processes w...

Lead the charge in transforming patient experience data into actionable insights. Oversee data operations, analytics, and compliance, ensuring integrity and optimal performance across markets and hosp...

Drive operational excellence by leading commercial systems, data governance, and quote-to-revenue processes. Foster collaboration across Sales, Finance, and Technology to enhance performance and ensur...

Drive growth by shaping strategic partnerships and optimizing processes in a dynamic business development role. Collaborate with teams to enhance e-commerce performance, create lead generation strateg...

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...

Empower healthcare innovation by leading the design and optimization of an omnichannel contact center, enhancing patient engagement through integrated technologies and seamless communication solutions...

Lead transformative customer engagement and delivery processes, ensuring high-quality outcomes and robust governance for complex IT programs. Cultivate strong customer relationships to drive satisfact...

Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...

Oversee integrated media strategies and lead a team in delivering holistic client solutions, aligning insights and budgets with business goals while mentoring members and improving processes across di...

Deliver impactful marketing strategies that resonate with institutional investors. Lead go-to-market initiatives, define ace positioning, and synthesize market insights, collaborating with diverse tea...

Unlock your potential in this leadership role, where you'll drive product strategy and team excellence. Collaborate with cross-functional partners to enhance the consumer experience and deliver impact...

Lead a strategic team shaping Account Management for enterprise accounts, enhancing relationships with key merchants, driving performance, and fostering cross-functional collaboration to achieve long...

Unlock potential by leading integrated content strategies that shape industry thought leadership, enhance brand visibility, and engage key audiences through innovative campaigns across multiple platfo...

Pioneer enterprise identity security by leading IAM transformations, overseeing identity lifecycle governance, and implementing risk reduction strategies in a modern, AI-driven environment while colla...

Lead and enhance technology alliance initiatives, managing partner relationships and integrations. Drive co-marketing strategies and collaboration with cross-functional teams to support business goals...

Elevate client services by leading teams to drive satisfaction, growth, and retention. Oversee cross-functional execution and enhance operational efficiency while expanding services in digital marketi...