Director, Customer Engagement Jobs in Washington, DC

Lead technology delivery and solutions for customer support operations. Drive strategic initiatives, oversee implementation, and ensure scalable, secure solutions that align with business objectives w...

Shape the future of product design by leading a dynamic team, setting vision, and enhancing user experiences across platforms while driving design excellence and mentoring talent...

Unlock potential by driving client success for enterprise accounts. Lead customer engagement, ensure adoption of solutions, and collaborate effectively with teams to promote renewals, expansion, and s...

Lead product initiatives in Media and Digital, translating client needs into actionable requirements. Collaborate with cross-functional teams to enhance digital strategies and drive measurable outcome...

Lead the charge in driving digital strategy and project management, fostering client relationships, and delivering innovative solutions. Oversee multi-faceted projects while ensuring timely execution...

Drive client engagement and revenue growth by becoming a trusted advisor in Revenue Cycle Management. Leverage expertise to retain and expand business while ensuring client satisfaction across a diver...

Elevate your career by leading complex product initiatives across technical domains. Collaborate with cross-functional teams to drive strategic direction into actionable plans, ensuring measurable out...

Join a team that's dedicated to enhancing customer satisfaction by driving product adoption and delivering exceptional service. You'll build strong relationships with clients, ensuring they achieve th...

Elevate customer support excellence by leading a dynamic team across multiple channels. Drive operations, coach specialists, and ensure a seamless customer experience while managing escalations and op...

Lead the charge in developing and implementing material strategies that enhance sustainability and compliance across states, collaborating with cross-functional teams to optimize recycling and recover...

Drive program delivery across multiple products, ensuring timely outcomes by managing risks, dependencies, and stakeholder priorities. Collaborate cross-functionally to maintain accurate project data...

The Product Customer Support Subject Matter Expert will support a federal client by managing the full lifecycle of technical programs and digital products. This role involves strategic product managem...

Unlock potential by leading customer advocacy initiatives, driving content strategy, and managing high-volume production of case studies and testimonials. Collaborate with cross-functional teams to en...

Join a dynamic team to lead AI platform strategy and operations, ensuring seamless access and governance while driving enterprise-wide adoption and continuous improvement of innovative AI solutions...

Elevate your career by leading data, analytics, and AI initiatives that drive strategic decision-making and operational excellence. Shape the future of our data ecosystem while collaborating with seni...

Lead the product direction for membership operations, balancing customer needs and enterprise requirements. Collaborate with teams to enhance workflows, improve operational outcomes, and ensure a seam...

Drive growth by managing a sales territory, building relationships, and generating premium. Leverage existing partnerships while prospecting new agencies to achieve targets and expand market presence...

Empower customer success by managing strategic accounts, driving growth, and ensuring satisfaction. Build relationships, analyze data, and collaborate cross-functionally to exceed goals and mitigate r...

Join a dynamic team to lead product management for a diverse portfolio in Defense & Systems. Drive strategy, governance, and outcomes while mentoring a talented group of product managers and UX design...

Accelerate growth by transforming our partner ecosystem into a proactive engine for new customer acquisition and revenue growth. Lead channel strategy, leveraging executive relationships to drive meas...

Accelerate progress at the forefront of delivery management, leading diverse teams to ensure high-quality, timely, and budget-conscious delivery of innovative Front Office Applications within a comple...

Lead the transformation of document technology strategy, enhancing capabilities in document management, dynamic generation, and intelligent processing while ensuring compliance and operational excelle...

Lead the charge in enhancing customer support by guiding a skilled team of Support Engineers. Balance hands-on technical assistance with operational oversight to ensure a world-class experience for cl...

Unlock your potential by leading complex design initiatives that define product strategy and influence cross-functional teams. Drive innovation in UX and create impactful solutions while shaping the f...

Empower growth in the cybersecurity sector by driving sales, acquiring new accounts, and fostering strong customer relationships. Leverage your expertise to introduce innovative solutions and exceed s...