Director, Customer Engagement Jobs in Toronto, ON

Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...

Unlock potential by leading international engineering efforts, focusing on strategic growth, team development, and AI integration while directly overseeing regional talent and product execution in div...

Accelerate your career by engaging with global clients, driving growth through strategic account management, and maximizing earning potential in a dynamic, meritocratic environment...

Lead the charge in redefining customer experience by developing and executing innovative post-sale strategies. Build high-performing teams using AI and automation to enhance customer journeys, improve...

Empower effective people operations by designing innovative solutions to enhance technology and analytics capabilities, driving operational efficiency, and improving employee experiences. Champion lea...

Transform enterprise sales by independently managing 6- and 7-figure deals, fostering C-suite relationships, and leveraging AI tools for efficiency. Drive growth while proactively managing risks and e...

Shape the future of technology delivery by leading strategy and execution within application support. Drive operational excellence and cross-functional engagement to enhance service delivery, ensuring...

Elevate your career by managing luxury agency partnerships to maximize revenue and market share for hospitality brands. Develop and execute strategic account plans while ensuring exceptional client en...

Build and strengthen relationships with existing clients in the Financial Services market, focusing on upselling solutions. Leverage your sales expertise and industry knowledge to drive growth and enh...

Unlock new opportunities as you lead strategic partnerships in the fintech space, driving growth and innovation while collaborating across teams to deliver tailored solutions that enhance Mastercard's...

Drive customer satisfaction by investigating complaints and enhancing product quality. Collaborate cross-functionally to implement corrective actions, leveraging data analysis to inform quality improv...

Drive the strategy and execution for B2B digital experiences by leading a team to innovate and enhance capabilities. Collaborate with cross-functional teams ensuring alignment with business and techni...

Shape the future of B2B digital experiences by leading strategy, innovation, and cross-functional teams to enhance user capabilities and drive commercial success in a dynamic eCommerce environment...

Lead the charge in developing strategic PR initiatives, managing client relationships, and overseeing communications efforts. Empower junior team members while fostering a collaborative culture to ach...

Grow your influence as you lead strategic Amazon account management, drive category growth, and collaborate across teams to deliver impressive results for key brands in the consumer goods space. Shape...

Drive the evolution of enterprise security and access management for a leading data platform. Take charge of identity, deployment, and customer onboarding processes that impact thousands of users and...

Transform customer understanding by leading Customer Intelligence & AI initiatives that unify insights across channels. Drive measurable business outcomes and collaborate with cross-functional teams t...

Drive strategic leadership and growth within a high-performing media team, optimizing integrated campaign strategies while mentoring and guiding subject matter experts to achieve client objectives and...

Join us in transforming retail by leading cutting-edge data engineering initiatives. You'll architect scalable data solutions and drive innovation, directly impacting customer experiences and enterpri...

Lead the charge in developing and sustaining strategic partnerships with airline and travel insurance suppliers globally, ensuring competitive terms and maximizing value through data-driven insights a...

Elevate category management practices by defining and enhancing frameworks, tools, and processes. Collaborate with stakeholders to drive data-driven strategies that optimize value, resilience, and inn...

Champion the Small Business digital strategy, enhancing customer engagement and experience through innovative tactics, stakeholder collaboration, and performance monitoring. Drive progress with data-d...

Drive innovation as you define and lead the AI Intelligence domain, overseeing the agent platform and shaping distributor workflows by collaborating across teams to deliver impactful AI products that...

Inspire innovation by leading the strategy for our AI agent platform. Collaborate across teams to enhance distributor workflows while shaping the future of automation in the industry. Drive measurable...

Lead the charge in executing complex transitions and integrations across the enterprise, ensuring smooth service continuity and alignment of cross-functional strategies while mitigating risks througho...