Director, Customer Engagement Jobs in Toronto, ON

Join a team that's dedicated to enhancing Member relations through effective complaint resolution, insightful feedback analysis, and operational excellence. Lead initiatives that strengthen trust and...

Shape the future of customer engagement by leading our Lifecycle Marketing team, driving strategy and execution from activation to renewal, ensuring a seamless journey and maximizing customer success...

Empower enterprise growth by identifying and nurturing relationships with C-suite executives. Drive consultative sales, tailor solutions, and collaborate across teams to enhance client experiences and...

Unlock potential by leading loyalty strategy engagements, shaping program design, and delivering actionable insights. Collaborate with directors to drive financial models and strategic narratives that...

Lead the service transition for a major cloud contact centre migration, defining the operating model and preparing the operations team for ownership. Collaborate with delivery teams to ensure a smooth...

Optimize advisor engagement by leading integrated events that enhance relationships and drive growth. Collaborate across teams to ensure strategic alignment, compliance, and successful execution of di...

Champion innovative PR strategies, manage client relationships, and lead teams to deliver exceptional results. Drive business growth through collaboration, strategic planning, and effective execution...

Advance your career by leading complex supply chain operations for large capital projects. Drive procurement strategies, manage vendor relationships, and ensure project success through effective risk...

Lead the transformation of HR processes to drive operational excellence, ensuring efficiency, standardization, and enhanced employee experiences throughout the employee lifecycle...

Champion the development of high-trust engineering teams while managing intake, capacity planning, and operational excellence. Drive delivery and foster collaboration across functions to meet evolving...

Unlock potential by leading energy management initiatives across a diverse portfolio. Drive sustainability, optimize building performance, and enhance operational efficiency while collaborating with i...

Transform customer experiences by managing AI and Agentforce delivery projects. Oversee project scope, financials, and schedules while fostering strong client relationships and driving innovation in a...

Unlock potential by transforming workflows and enhancing team capabilities through AI. Collaborate across departments to implement innovative solutions that streamline operations and drive sustained a...

Drive strategic customer relationships and revenue growth for complex Public Sector and Education accounts, managing renewals, retention, and expansion opportunities while navigating intricate procure...

Join a dynamic team to cultivate lasting customer relationships, drive growth, and collaborate with key stakeholders. Leverage your expertise in sales and business development to enhance partner perfo...

Champion category management and P&L ownership, driving brand strategy and innovation across channels. Lead cross-functional teams to execute go-to-market plans, optimize portfolios, and deliver on re...

Lead complex Supply Chain projects by setting direction, managing resources, and ensuring successful execution. Collaborate across teams to drive outcomes, mitigate risks, and foster inclusive communi...

Transform digital marketing strategies by leveraging data analytics to optimize campaign performance. Collaborate with teams to deliver actionable insights and drive client success through innovative...

Shape customer journeys by mapping paths from onboarding to renewal. Drive engagement through targeted messaging and automation, leveraging data insights to optimize lifecycle marketing programs and e...

Grow market presence by leveraging CRM tools, developing engagement plans, and building relationships with industry stakeholders to drive sales and support customer needs effectively...

Drive the evolution of video editing quality and creativity, mentoring a team while producing engaging content for digital platforms. Lead post-production processes, ensuring high standards and innova...

Pioneer the future of endpoint security by leading a dynamic engineering team, ensuring operational excellence, and driving innovative capabilities to protect enterprise assets while aligning with bus...

Empower your career by leading core service definitions in billing and authentication. Drive strategic initiatives, collaborate across teams, and ensure seamless transitions to modern platforms while...

Manage and promote the Indigenous Substantiation Framework, fostering community engagement and collaboration among Indigenous employees and stakeholders while providing operational support and maintai...

Join a team that's focused on driving new business growth by acquiring and expanding accounts in the small to medium-sized business sector. Collaborate with internal teams to deliver tailored solution...