Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

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$80K - $90K *

Drive growth by managing the complete sales cycle, from inbound leads to finalizing contracts. Collaborate across teams to ensure smooth customer transitions while exceeding sales targets with effecti...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$195K - $210K *

Deliver innovative technology solutions by leading multiple teams to enhance operational efficiencies and support enterprise transformation. Drive Agile practices, manage resources, and ensure high-qu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$165K - $195K *

Shape data integration and AI-assisted solutions, driving our platform's connectivity and enhancing partner experiences. Lead strategic initiatives and ensure seamless data flow to support customer ne...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$220K - $240K *

Drive enterprise growth by acquiring new logos and building strong relationships in a collaborative, fast-paced environment. Leverage strategic prospecting to engage insights and R&D leaders while nav...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$178K - $307K *

Drive the commercialization strategy for RPO products, enhancing market reach and scalability. Lead a dynamic team to exceed revenue goals, streamline operations, and reinforce customer relationships...

US-AnywhereRemote

Reposted yesterday

  •   11 - 15 years exp.  •   Healthcare

$110K - $160K *

Drive client success by bridging technical expertise and customer needs, delivering strategic guidance for optimizing investments in no-code manufacturing solutions while fostering strong relationship...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$111K - $139K *

Support partner engagement and adoption by managing content and communications for the partner program, ensuring partners maximize their benefits and opportunities within the program framework...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$132K - $182K *

Reimagine the inbound marketing funnel by building AI-driven automations and systems to enhance lead response, conversion, and personalization. This senior role focuses on impactful execution and coac...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$350K *

Drive revenue growth by developing executive-level relationships, owning end-to-end customer engagements, and executing complex sales strategies within strategic enterprise accounts in a dynamic remot...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$255K - $402K *

Transform the ophthalmology landscape by leading a high-performing account management team, fostering strategic partnerships, and driving customer engagement to enhance patient outcomes and establish...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Empower customers by automating document management and compliance workflows. As a Senior Product Manager, you'll lead cross-functional teams to enhance security programs, streamline processes, and de...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$215K - $300K *

Accelerate progress at our product marketing team by leading the narrative and strategy for a complex portfolio. Drive impactful storytelling and alignment across stakeholders while focusing on regula...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$156K - $234K *

Join a dynamic team to lead the development of AI-driven customer success platforms, enhancing post-sale experiences through innovative technology and automation, while collaborating closely with engi...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$197K - $281K *

Lead a small team to deliver impactful AI solutions, managing technical direction and operations. Collaborate with stakeholders to enhance productivity while establishing reusable frameworks and best...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Champion the development of a customer knowledge program, enhancing content accuracy and self-service effectiveness while driving KCS maturity and adoption in a dynamic support environment...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$175K - $210K *

Empower your career by leading go-to-market strategies and product growth for AI solutions. Drive adoption and revenue through cross-functional collaboration, executive engagement, and organizational...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$160K - $200K *

Lead the charge in product delivery and growth for a dynamic portfolio, steering go-to-market strategies, commercial models, and executive engagement to drive adoption and revenue. Foster team develop...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$110K - $130K *

Shape the future of federal technology by driving enterprise sales within strategic System Integrator accounts, fostering relationships, and leading complex sales cycles from identification to closure...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$100K - $120K *

Join a team that's committed to developing leaders and driving profits across multiple stores. As a District Director, you'll influence team culture, enhance customer experiences, and drive store prof...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$90K - $115K *

Join a team that's dedicated to expanding partner relationships and driving revenue growth across regions. This autonomous role demands exceptional organization and proactive sales strategies to meet...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$180K - $276K *

Oversee the demand generation strategy, execution, and performance to build a high-performing system. Lead pipeline creation through innovative campaigns, AI integration, and cross-functional alignmen...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $170K *

Lead the charge in transformative project management, driving cross-functional teams to execute multichannel initiatives successfully. Cultivate client relationships, ensure project delivery on-time...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$225K - $250K *

Optimize enterprise partnership launches through strategic delivery pods, ensuring on-time and high-quality go-lives. Drive repeatable processes while collaborating with deployment teams and partners...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $153K *

Join our Strategic Customer Success team to guide enterprise clients in deploying IoT solutions, enhancing business value. You'll manage relationships, ensuring a successful launch and continuous enga...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $115K *

Drive partner relationship growth through proactive sales and support, enhancing revenue and satisfaction in a fast-paced environment. Collaborate internally to achieve targets while maintaining compr...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.