Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$110K - $160K *
Drive client success by bridging technical expertise and customer needs, delivering strategic guidance for optimizing investments in no-code manufacturing solutions while fostering strong relationship...
1 week ago
$111K - $139K *
Support partner engagement and adoption by managing content and communications for the partner program, ensuring partners maximize their benefits and opportunities within the program framework...
3 weeks ago
$132K - $182K *
Reimagine the inbound marketing funnel by building AI-driven automations and systems to enhance lead response, conversion, and personalization. This senior role focuses on impactful execution and coac...
2 weeks ago
Select Major Account Executive (CST)
$350K *
Drive revenue growth by developing executive-level relationships, owning end-to-end customer engagements, and executing complex sales strategies within strategic enterprise accounts in a dynamic remot...
Reposted 2 days ago
Executive Director, Account Management
$255K - $402K *
Transform the ophthalmology landscape by leading a high-performing account management team, fostering strategic partnerships, and driving customer engagement to enhance patient outcomes and establish...
Yesterday
Senior Product Manager, Document Management
$135K - $160K *
Empower customers by automating document management and compliance workflows. As a Senior Product Manager, you'll lead cross-functional teams to enhance security programs, streamline processes, and de...
2 days ago
Vice President, Product Marketing
$215K - $300K *
Accelerate progress at our product marketing team by leading the narrative and strategy for a complex portfolio. Drive impactful storytelling and alignment across stakeholders while focusing on regula...
3 weeks ago
Senior Manager, Customer Success Applications
$156K - $234K *
Join a dynamic team to lead the development of AI-driven customer success platforms, enhancing post-sale experiences through innovative technology and automation, while collaborating closely with engi...
Reposted 4 days ago
$197K - $281K *
Lead a small team to deliver impactful AI solutions, managing technical direction and operations. Collaborate with stakeholders to enhance productivity while establishing reusable frameworks and best...
2 weeks ago
Zendesk Knowledge Program Manager, Customer Support
$100K - $120K *
Champion the development of a customer knowledge program, enhancing content accuracy and self-service effectiveness while driving KCS maturity and adoption in a dynamic support environment...
1 week ago
VP, Product Delivery & Growth - AI
$175K - $210K *
Empower your career by leading go-to-market strategies and product growth for AI solutions. Drive adoption and revenue through cross-functional collaboration, executive engagement, and organizational...
2 weeks ago
VP, Product Delivery & Growth - AI
$160K - $200K *
Lead the charge in product delivery and growth for a dynamic portfolio, steering go-to-market strategies, commercial models, and executive engagement to drive adoption and revenue. Foster team develop...
2 weeks ago
$110K - $130K *
Shape the future of federal technology by driving enterprise sales within strategic System Integrator accounts, fostering relationships, and leading complex sales cycles from identification to closure...
Reposted 1 week ago
$100K - $120K *
Join a team that's committed to developing leaders and driving profits across multiple stores. As a District Director, you'll influence team culture, enhance customer experiences, and drive store prof...
6 days ago
$90K - $115K *
Join a team that's dedicated to expanding partner relationships and driving revenue growth across regions. This autonomous role demands exceptional organization and proactive sales strategies to meet...
2 weeks ago
Senior Director, Demand Generation
$180K - $276K *
Oversee the demand generation strategy, execution, and performance to build a high-performing system. Lead pipeline creation through innovative campaigns, AI integration, and cross-functional alignmen...
Reposted 1 week ago
Vice President, Project Management
$150K - $170K *
Lead the charge in transformative project management, driving cross-functional teams to execute multichannel initiatives successfully. Cultivate client relationships, ensure project delivery on-time...
1 week ago
$225K - $250K *
Optimize enterprise partnership launches through strategic delivery pods, ensuring on-time and high-quality go-lives. Drive repeatable processes while collaborating with deployment teams and partners...
2 weeks ago
Senior Enterprise Implementation Consultant
$100K - $153K *
Join our Strategic Customer Success team to guide enterprise clients in deploying IoT solutions, enhancing business value. You'll manage relationships, ensuring a successful launch and continuous enga...
Reposted 2 days ago
$90K - $115K *
Drive partner relationship growth through proactive sales and support, enhancing revenue and satisfaction in a fast-paced environment. Collaborate internally to achieve targets while maintaining compr...
3 weeks ago
Director, Regional Account Directors (Remote)
$167K - $250K *
Unlock the potential of patient access by leading a high-impact team focused on payer strategy, customer engagement, and commercial success while driving measurable outcomes to transform diabetes care...
1 week ago
$160K - $200K *
Elevate pricing strategy across a diverse portfolio by owning monetization, governance, and value packaging. Collaborate with peers and drive commercial readiness, ensuring competitive positioning and...
3 weeks ago
Vice President, Growth and Marketing
$275K - $325K *
Partner with us to drive impactful marketing growth by leading and optimizing our cross-functional marketing organization. You'll build teams and systems to enhance performance across channels, ensuri...
Reposted 1 week ago
Senior Director, AI Advisory - Enterprise Transformation
$136K - $190K *
Partner with us to drive enterprise transformation through strategic leadership and Adobe Experience Cloud expertise, facilitating client success by bridging strategic vision with tactical execution f...
1 week ago
Vice President, Payer Engagement (Remote)
$180K - $220K *
Help us elevate value-based care by leading payer partnerships and health plan relationships. Drive strategic initiatives, foster cross-functional collaboration, and ensure successful Medicare Advanta...
5 days ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.