Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.
The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.
As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.
$100K - $120K *
Support key insurance clients as a Technical Account Manager, enhancing relationships and optimizing their use of Majesco solutions. Provide guidance and manage escalations, ensuring maximum satisfact...
3 weeks ago
Senior Director, Service Manager
$163K - $261K *
Shape the future of electrification services by leading operations across the West U.S. region, driving performance excellence, and managing nationwide digital automation initiatives while advancing r...
Reposted 3 weeks ago
$150K - $180K *
Transform architecture strategy in a leading healthcare organization, driving innovation and collaboration across IT infrastructure while ensuring alignment with business and regulatory standards...
Reposted 1 week ago
Sr. Director - Microsoft Data & AI
$225K - $325K *
Join a team that's transforming AI + Infrastructure by integrating key Microsoft solutions to deliver impactful outcomes. Lead cross-disciplinary teams and drive client enterprise readiness with innov...
2 weeks ago
$110K - $130K *
Champion the sales enablement strategy, crafting systems, processes, and training that empower the sales organization to excel and establish repeatable success in a collaborative environment...
3 days ago
$145K - $160K *
Shape the future of financial reporting by leading monthly closes, banking operations, and consolidations in a dynamic, global SaaS environment. Collaborate cross-functionally to enhance processes and...
2 days ago
Account Executive (Automotive Digital Marketing) (REMOTE)
$75K - $115K *
Accelerate progress at automotive dealerships by leading consultative sales strategies. Drive engagement and create value through analytics-driven digital marketing solutions while managing the comple...
3 days ago
Sr. Director, Security Solutions Architecture
$405K - $450K *
Lead the charge in building a world-class global Security Solutions Architecture team, defining technical strategies and methodologies to drive consistent, robust engagements with top-tier clients, wh...
Reposted 1 week ago
$80K - $95K *
Lead the MedComm team's medical communications projects, overseeing their lifecycle from inception to execution while ensuring strategic alignment and collaboration with clients and internal teams for...
1 week ago
Director of Key Accounts, Amazon
$125K - $185K *
Empower revenue growth by leading the strategic direction for Amazon, overseeing P&L, and optimizing performance through innovative campaigns and detailed analysis, while managing agency relationships...
2 weeks ago
$210K - $302K *
Execute strategic sales initiatives for Critical Environments, leading a dynamic team to exceed revenue goals, foster customer relationships, and expand market presence across North America in high-st...
Reposted 1 month ago
Senior Director, Claims Workforce Management
$146K - $269K *
Lead workforce management strategies within a large-scale claims operation. Enhance service quality and operational efficiency by developing capacity models and fostering inter-departmental collaborat...
2 weeks ago
Customer Success Manager, Director - Retail
$171K - $273K *
Lead transformative customer success strategies, align Salesforce capabilities with client objectives, and elevate enterprise accounts through strategic risk management and deep executive partnerships...
5 days ago
$72K - $90K *
Deliver strategic programmatic solutions by managing complex campaigns, building client relationships, and mentoring junior staff to achieve exceptional performance in a collaborative remote team envi...
1 week ago
$110K - $130K *
Join a team that's redefining product marketing strategy for AI and payments. Drive market success through collaboration, strategic insights, and compelling narratives that connect innovation to custo...
3 days ago
$110K - $130K *
Transform brand presence and drive revenue through strategic demand generation, effective branding, and digital optimization. Collaborate across teams to enhance marketing support for sales and ensure...
3 weeks ago
North America Market Solutions Leader
$215K - $239K *
Create transformative customer experiences and drive revenue growth across North America by leading market solutions teams, coaching talent, and navigating organizational change with clarity and effec...
Reposted 3 days ago
$130K - $150K *
Champion strategic direction and team excellence in social media buying. Drive business growth, oversee media execution, and mentor high-performing teams while maintaining deep industry expertise and...
4 days ago
Director, Digital Product Portfolio Enablement
$199K - $269K *
Unlock potential by driving enterprise-wide digital product strategy, governance, and investment alignment in this pivotal leadership role. Collaborate across functions to enhance decision-making proc...
1 week ago
Senior Customer Success Manager
$90K - $110K *
Champion client success by driving retention and expansion through data-driven insights and strategic advisement, while fostering relationships across various stakeholders within accounting firms for...
1 week ago
Senior Customer Success Manager
$90K - $105K *
Partner with us to drive customer success and growth, acting as a strategic advisor for a diverse portfolio of accounting firms. You’ll lead value realization, retention strategies, and cross-function...
1 week ago
Associate Service Delivery Manager
$82K *
Grow your career with a dynamic team dedicated to delivering exceptional technical services and support for clients in the banking industry. Drive customer success while managing operational activitie...
Reposted yesterday
Director, Global Integration & Operational Excellence
$204K - $379K *
Drive operational excellence by leading NOCC transitions, enhancing scalability, governance, and productivity through strategic integration of global teams and innovative frameworks that optimize reso...
Reposted 1 week ago
$202K - $318K *
Accelerate progress at our AI-driven platform by leading a high-performing engineering team. Oversee technical direction, manage people, and ensure quality to deliver impactful agent experiences acros...
4 days ago
Senior Principal Engineer, Rovo Experiences & Growth
$243K - $318K *
Lead technical strategy for user experiences across multiple platforms, driving innovation and collaboration with cross-functional teams to deliver scalable, reliable solutions. Elevate quality and op...
2 weeks ago
What qualifications do I need for a Director, Customer Engagement job?
Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.
What is the job outlook for Director, Customer Engagement?
As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.