Discover Director, Customer Engagement Jobs

Welcome to the category page for Director, Customer Engagement jobs. Here at Ladders, we connect you with a wide variety of job opportunities in this vibrant profession.

What is a Director, Customer Engagement?

The Director, Customer Engagement is responsible for developing and implementing strategies that increase customer engagement, drive user satisfaction and create brand loyalty.

Opportunities and Growth

As a Director, Customer Engagement, there are ample opportunities for growth and advancement. Get a chance to work in industries like technology, financial services, and healthcare where you can showcase your skills and make a difference by enhancing customer engagement strategies.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $105K *

Transform customer engagement strategies by architecting innovative Dynamics 365 CE and Power Platform solutions. Collaborate across teams to deliver exceptional business value and support organizatio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Develop strategic relationships and enhance market share by identifying opportunities and delivering innovative solutions in the Consumer, Retail, and Logistics domain while collaborating with top ind...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Business Services

$200K - $230K *

Elevate your career by leading the enterprise knowledge strategy, driving governance frameworks, and enhancing information architecture to ensure seamless knowledge access across functions during high...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$90K - $120K *

Engage in a transformative role where you enhance patient experiences through research, design, and collaboration, ensuring their voices influence clinical and product decisions while improving overal...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$83K - $95K *

Shape the future of supply chain management by driving analytics and execution strategies that optimize inventory performance and enhance customer partnerships through collaborative problem-solving an...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$130K - $180K *

Lead the charge in securing our systems as you build and operationalize a comprehensive security program. Collaborate across teams to enhance our security posture while maintaining agility in a fast-g...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$111K - $139K *

Drive ownership of the financial data taxonomy library, ensuring intuitive discovery and compliance across datasets, while collaborating cross-functionally to implement scalable solutions in a dynamic...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$163K - $217K *

Engineer transformative solutions by architecting cloud integrations and orchestrating AI capabilities. Support teams with proven frameworks to tackle complex business challenges and drive success in...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$159K - $199K *

Lead the charge in defining and executing strategic marketing for enterprise and institutional client segments. Drive growth through impactful positioning, collaboration, and thought leadership across...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$134K - $184K *

Join a dynamic team as you lead Customer Success Managers, enhancing client relationships and driving operational excellence. Your strategic insight will shape member engagement and retention, fosteri...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$105K - $130K *

Advance your career by driving business growth through strategic sales in a dynamic team. Build customer relationships and implement tailored solutions while exceeding targets and utilizing market ins...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$188K - $230K *

Lead global initiatives as a Product Owner, ensuring delivery of high-quality LEX Warehousing applications. Collaborate with diverse teams to define product vision, implement processes, and achieve pr...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$70K - $95K *

Join a dynamic team as a Global Support Engineer, enhancing user experience through effective support, problem-solving, and collaboration across teams. You'll balance multiple priorities and delight u...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$190K - $220K *

Elevate your career by leading logistics strategies for advanced AI and data center deployments, ensuring seamless equipment delivery and compliance from suppliers to project sites while driving opera...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Transportation

$165K - $246K *

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$141K - $246K *

Pioneer impactful design leadership by shaping creative vision, mentoring talent, and ensuring exceptional quality in both UX and UI. Collaborate with key stakeholders to drive strategic initiatives a...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$90K - $130K *

Drive transformative sales initiatives by leveraging a SaaS platform, building partnerships, and closing high-value enterprise deals within the U.S. market while navigating diverse stakeholder interac...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $145K *

Drive the execution of A2A payment solutions, enhancing bank-direct payment capabilities while collaborating across teams to achieve innovative, scalable products that meet partner demands and improve...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$179K - $232K *

Champion the modernization of customer engagement platforms to elevate service quality, enhance data-driven decisions, and drive business growth. Lead teams in developing innovative solutions while ma...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Transportation

$200K - $259K *

Elevate your career by leading our global Billing & Payments and PLG Expansion teams, optimizing financial processes and driving strategic growth initiatives for enhanced self-serve retention and ente...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$178K - $210K *

Pioneer the future of self-serve monetization by leading Billing & Payments and PLG strategies. Manage a talented team and enhance retention, optimize revenue streams, and connect high-value users to...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$130K - $180K *

Shape the future of enterprise solutions by leading technical teams in cloud implementations and complex integrations. Drive collaboration with executives to achieve strategic goals while ensuring pro...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$225K - $250K *

Advance your career by managing relationships with key custodial partners, driving client acquisition and engagement, and collaborating with financial advisors to deliver top-tier wealth management so...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Finance & Insurance

$90K - $120K *

Own and optimize the Gainsight platform to enhance customer experience through health scoring, playbooks, and actionable insights, collaborating across teams to ensure data-driven customer engagement...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What qualifications do I need for a Director, Customer Engagement job?question toggle

    Most Director, Customer Engagement jobs require a bachelor’s degree in marketing or business. Prior experience in customer relations or sales is often required. Strong leadership and interpersonal skills are necessary.

  • What is the job outlook for Director, Customer Engagement?question toggle

    As businesses emphasize customer satisfaction and engagement, there's a growing demand for professionals who can create and execute successful customer engagement strategies. Thus, the job outlook for Directors of Customer Engagement is quite encouraging.