Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$80K - $110K *

Deliver innovative mechanical designs for high-pressure, high-temperature systems, ensuring compliance with standards. Collaborate across disciplines and engage with vendors to achieve optimal system...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Transform industrial systems by leading design and development of innovative equipment for wastewater and sustainable resource recovery, supporting complex projects across full lifecycle, ensuring rel...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a team that's shaping the future of product development by spearheading innovative projects from concept to production while ensuring adherence to budget and performance specifications in the pac...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$77K - $107K *

Drive quality assurance initiatives by ensuring compliance with AS9100 standards, mentoring team members, and bridging communication between departments to enhance overall product quality and customer...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$115K - $124K *

Engage in impactful project management by overseeing construction phases, coordinating with stakeholders, and ensuring compliance with standards for high-value capital improvement projects. Join a dyn...

Yesterday

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $100K *

Engineer robust utility systems and lead capital projects to enhance reliability and efficiency while ensuring safe operations and compliance with engineering standards. Collaborate across teams to op...

1 week ago

  •   Less than 5 years exp.  •   Energy & Utilities

$233K - $336K *

Join a forward-thinking team to lead mechanical design for autonomous mobility. Drive innovation in ECUs and thermal solutions while managing product lifecycle and development workflows for high-perfo...

1 week ago

  •   15+ years exp.  •   Manufacturing & Automotive

$75K - $95K *

Transform your career by contributing to innovative energy projects. Leverage your engineering expertise to design, plan, and execute complex projects while ensuring industry compliance in a supportiv...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$75K - $95K *

Champion innovative structural engineering solutions, managing projects from planning to execution, and collaborating with clients and team members to ensure excellence and adherence to standards in d...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $95K *

Drive the advancement of geotechnical engineering practices by providing expert analysis and recommendations on complex Civil Works projects, ensuring innovative design solutions, compliance with engi...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $110K *

Optimize geotechnical engineering strategies for complex Civil Works projects, drive innovative design solutions, and ensure compliance in engineering products as a Senior Technical Expert within a hi...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $95K *

Champion complex geotechnical engineering projects, providing expert analysis, innovative design solutions, and compliance oversight for large-scale Civil Works initiatives. Drive advancements in meth...

Today

  •   Less than 5 years exp.  •   Real Estate & Construction

$101K - $124K *

Contribute to effective wastewater management by supporting operations and maintenance of treatment systems, coordinating with stakeholders while growing expertise in environmental engineering within...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$75K - $95K *

Oversee the design and implementation of electrical systems for mission-critical infrastructures, collaborating with multi-disciplinary teams to deliver efficient and reliable solutions that meet high...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Lead and manage civil engineering projects, mentoring staff and ensuring quality deliverables while coordinating with discipline leads. Oversee budget tracking and scope management to drive project su...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$85K - $150K *

Take ownership of structural design and analysis for spacecraft components. Collaborate with cross-functional teams to ensure mission success while safeguarding national security through innovative en...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$80K - $110K *

Join a team that's focused on delivering complex engineering solutions while managing multiple projects. Take the lead in coordinating efforts with diverse teams, ensuring quality control, budget adhe...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Join a team that pioneers innovative electrical designs for advanced manufacturing facilities. Lead cutting-edge projects, collaborate with multidisciplinary experts, and develop efficient systems tha...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Engineer innovative electrical designs, ensuring compliance and safety in low to medium voltage systems. Collaborate with multidisciplinary teams to implement effective solutions and drive project suc...

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead product development initiatives that focus on scalable technology platforms and innovation in fibers. Collaborate with cross-functional teams to drive projects that enhance performance and sustai...

Reposted yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $193K *

Drive quality excellence by managing QMS initiatives, conducting audits, and promoting a collaborative culture across teams while enhancing manufacturing processes and customer satisfaction. Transform...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$117K - $176K *

Engage with multidisciplinary teams to develop and optimize mechanical engineering solutions for hydro projects, focusing on the design, analysis, and installation of rotating machinery to meet client...

1 month ago

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $120K *

Elevate your career by managing civil engineering projects, leading teams, and ensuring quality deliverables while collaborating across disciplines to drive project success and innovation...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $120K *

Drive your career with impactful leadership in civil engineering, overseeing project execution, managing staff, coordinating with disciplines, and ensuring quality deliverables within budget and sched...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$90K - $120K *

Lead a team in civil engineering, managing projects, coaching staff, and ensuring high-quality deliverables while effectively coordinating with multidisciplinary teams and adhering to budgets and time...

Reposted 1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.