Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$80K - $95K *

Develop innovative custom process equipment solutions with hands-on design, testing, and collaboration across teams, enhancing efficiency and performance in industrial applications...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$117K - $143K *

Transform manufacturing processes by leading cross-functional teams to enhance efficiency and quality. Drive improvements, mentor engineers, and collaborate on product development to meet industry sta...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$68K - $93K *

Join a team that's shaping the future of geotechnical engineering by planning and executing investigations, monitoring construction, and providing innovative solutions for large-scale projects...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $104K *

Advance your career by designing innovative tooling solutions across multiple projects. Collaborate with engineers, manage project lifecycle, and enhance production processes with a focus on quality...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$95K - $115K *

Join a dynamic team to optimize raw materials for manufacturing, driving innovation and efficiency. Collaborate with R&D and analytical groups, implement quality improvements, and ensure successful co...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Innovate in a dynamic, remote team environment by developing software solutions in Aerospace & Defense. Leverage your coding expertise to drive projects, collaborating with engineers to meet customer...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$120K - $190K *

Shape the future of engineering as you lead innovative design teams, collaborate with clients, and execute exciting mechanical projects that push the boundaries of technology and creativity. Join us t...

Yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$132K - $165K *

Shape the future of electrical engineering by leading critical capital projects, ensuring design excellence, adhering to safety standards, and fostering collaboration among diverse teams to deliver in...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$132K - $165K *

Join a team that's shaping the future of electrical engineering in capital projects. Lead technical execution across diverse manufacturing sites while ensuring adherence to safety and compliance stand...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Pioneer innovative thermal management solutions in a dynamic engineering role, collaborating closely with teams to drive product development from concept to prototype validation, ensuring high-perform...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $145K *

Join a team that supports project success in marine construction through precise engineering, cost analysis, and supplier management, ensuring successful execution and completion of projects while pro...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$110K - $135K *

Deliver engineering expertise to ensure project success in marine and heavy civil construction. Collaborate with teams, manage costs, procure materials, and uphold safety standards across Pacific Nort...

4 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Shape the future of airport infrastructure by engineering and leading design efforts for critical airside and landside projects. Collaborate with professionals, apply FAA standards, and mentor junior...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$110K - $150K *

Pioneer field evaluations of industrial structures, leading analytical modeling and rehabilitation plans. Collaborate with clients and teams to ensure structural integrity through creative solutions a...

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$95K - $115K *

Accelerate progress at semiconductor manufacturing by designing innovative equipment. Collaborate with teams to build advanced systems ensuring efficiency and scalability. Demonstrated hands-on experi...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$120K - $145K *

Join a dynamic team as you lead engineering design for nuclear new build projects, drive innovative solutions, and mentor junior engineers in a collaborative environment that prioritizes safety and re...

Toronto, ONIn-Person

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$120K - $170K *

Engage in dynamic geotechnical challenges, leveraging your extensive experience to lead interdisciplinary projects, mentor staff, and drive client success across various sectors while ensuring technic...

Sudbury, ONIn-Person

3 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$80K - $95K *

Unlock your potential as a Structural Engineer, advancing designs from concept to completion for various building types, while collaborating within an integrated team to create exceptional, user-focus...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $100K *

Join a team that designs innovative structural systems, collaborating across disciplines to enhance building performance and client satisfaction. Elevate your career in an employee-owned firm committe...

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $205K *

Help us drive innovation in hardware for robotic platforms by designing, building, and validating robust systems. Collaborate across disciplines to deliver cutting-edge defense solutions and rapidly e...

3 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$110K - $130K *

Lead the development and optimization of critical thermal and deposition processes for solar cell fabrication, impacting efficiency and yield in a hands-on role within a dynamic manufacturing environm...

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$84K - $101K *

Drive continuous improvement initiatives to enhance manufacturing efficiency, safety, and quality. Collaborate with cross-functional teams to optimize capital equipment and tooling for production, ens...

St Thomas, ONIn-Person

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Unlock engineering excellence by directing project deliverables and ensuring alignment with customer specifications while managing multi-disciplinary teams and addressing technical inquiries throughou...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$85K - $100K *

Partner with us to enhance manufacturing processes by collaborating with engineering and production teams, optimizing designs and tooling to achieve efficient, safe, and effective production for compl...

6 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Drive safety excellence by implementing key process safety management programs and leading risk assessments. Collaborate with teams to enhance safety protocols, investigate incidents, and promote a cu...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.