Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$74K - $133K *

Join a dynamic team to lead mechanical engineering initiatives, driving product development from concept to production while enhancing manufacturing processes and ensuring compliance with quality stan...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Unlock potential by driving quality improvements in electroplated coatings through data analysis, problem-solving, and cross-team collaboration while supporting technical and performance resolutions f...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$121K - $237K *

Bring your expertise to plan and conduct environmental tests for Nuclear Deterrence systems while leading continuous improvement initiatives and collaborating with multidisciplinary teams to achieve p...

6 days ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $130K *

Lead the charge in enhancing manufacturing processes for battery test vehicles. Act as a key technical driver in developing efficient workflows and establishing standards that bolster team collaborati...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$134K - $205K *

Accelerate power generation through advanced engineering analysis and project management. Lead technical evaluations, mentor teams, and deliver solutions for nuclear power uprate projects, ensuring ef...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$108K - $129K *

Champion the full hardware lifecycle of combustion devices, from concept to manufacturing. Collaborate across teams to optimize designs and ensure quality in flight-ready hardware for liquid rocket en...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$100K - $130K *

Partner with us to lead diverse engineering teams, manage client relationships, and drive complex projects. This role offers significant influence on organizational strategies and opportunities for ma...

1 week ago

  •   15+ years exp.  •   Real Estate & Construction

$100K - $130K *

Shape the future of engineering in the region by leading dynamic project teams, driving client engagement, and strategically managing growth initiatives to enhance public infrastructure and land devel...

1 week ago

  •   15+ years exp.  •   Real Estate & Construction

$90K - $130K *

Transform your career by leading innovative electrical projects. Leverage your engineering expertise to design, develop, and implement cutting-edge systems for a top-tier manufacturing facility, while...

Reposted today

  •   5 - 7 years exp.  •   Aerospace & Defense

$80K - $100K *

Join a team that's dedicated to engineering innovative solutions for nuclear projects, ensuring safety and compliance while enhancing design processes. Collaborate with multi-disciplinary teams to dri...

4 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$90K - $130K *

Support our mission by delivering exceptional training and technical assistance in the residential solar and battery sector. Engage with partners to ensure quality installations, resolve technical iss...

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$90K - $150K *

Develop and support the design of roadway and highway projects, conducting geometric analyses and ensuring compliance with engineering standards while collaborating with design teams to deliver projec...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$90K - $150K *

Join us to support innovative transportation projects by designing critical roadway infrastructure. Utilize your expertise in engineering to enhance local, county, and state roadways while collaborati...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$92K - $171K *

Champion project execution by applying technical judgment to manage and coordinate efforts across disciplines. Support project planning, monitor progress, and ensure achievement of safety, quality, an...

Today

  •   5 - 7 years exp.  •   Technical Services

$92K - $171K *

Accelerate project management excellence by overseeing international assignments, ensuring compliance, quality, and timeliness while fostering technical collaboration across teams to drive project suc...

2 days ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $100K *

Engineer and lead project design from concept to execution, ensuring quality and compliance while building relationships and coordinating with clients and teams to deliver exceptional engineering solu...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $110K *

Accelerate progress at a dynamic team by developing manufacturing processes and procedures for ultra-long endurance aircraft, ensuring operational excellence through strong collaboration and hands-on...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$178K - $257K *

Take ownership of product integration and process development for cutting-edge technologies. Drive DfX, DFM, and NPI readiness, collaborating with R&D and manufacturing to ensure seamless transitions...

4 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$159K - $190K *

Make your mark at the forefront of aerospace engineering by selecting and qualifying materials and systems, enhancing testing methods, and collaborating with cross-functional teams to ensure high-qual...

Today

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $120K *

Lead the charge in the design and engineering of advanced nuclear storage solutions, ensuring compliance with standards while collaborating on innovative projects. This role requires problem-solving s...

Reposted yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$100K - $130K *

Advance innovative electrical systems for complex infrastructure projects. Lead multi-disciplinary teams, ensure regulatory compliance, mentor junior engineers, and drive project deliverables from con...

Toronto, ONIn-Person

Reposted today

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Transform complex electrical systems design by leading multidisciplinary teams, ensuring regulatory compliance, and mentoring junior engineers to deliver innovative solutions for infrastructure projec...

Toronto, ONIn-Person

Reposted yesterday

  •   8 - 10 years exp.  •   Aerospace & Defense

$100K - $130K *

Engineer innovative design solutions for both metallic and non-metallic aircraft structures while collaborating across teams to ensure regulatory compliance and safety standards are met in a fast-pace...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$100K - $130K *

Transform your engineering career by designing solutions for complex aircraft structures, ensuring safety and compliance while collaborating with cross-functional teams to innovate and support product...

2 weeks ago

  •   11 - 15 years exp.  •   Aerospace & Defense

$90K - $120K *

Shape the future of engineering by leading complex projects, applying advanced techniques, and mentoring teams. Drive impactful solutions through studies, data analysis, and effective collaboration wi...

Today

  •   Less than 5 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.