Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.
As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.
Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.
$130K - $175K *
Elevate your career by leading multi-disciplinary engineering projects while managing client relations and driving product development from concept to production. Bring your expertise in robotics, des...
Reposted 2 weeks ago
$101K - $139K *
Join a dynamic team to enhance production efficiency and quality. Drive continuous improvement initiatives and troubleshoot process issues in a collaborative manufacturing environment focused on growt...
6 days ago
$101K - $139K *
Drive continuous improvement and enhance production efficiency in a supportive role, focusing on quality, process troubleshooting, and productivity initiatives. Collaborate with teams to optimize oper...
6 days ago
Advanced Engineering Program Manager
$110K - $159K *
Drive impactful projects by collaborating cross-functionally to identify revenue recognition issues and facilitate solutions. Utilize strong program management skills to enhance operational efficiency...
3 weeks ago
Advanced Engineering Program Manager
$110K - $159K *
Champion cross-functional collaboration to drive project completion, streamline processes, and resolve challenges impacting revenue recognition. Make a measurable difference in organizational success...
3 weeks ago
Project Engineer - Machining Services
$70K - $95K *
Join a dynamic team to manage power plant repair projects, overseeing schedules and resources while ensuring operational excellence and client satisfaction in a challenging, fast-paced environment...
Reposted yesterday
$108K - $141K *
Lead complex structural engineering projects, innovate design solutions, and guide teams from concept to construction while managing client relations and ensuring technical excellence throughout the p...
2 weeks ago
$108K - $141K *
Grow your structural engineering career by leading innovative projects that redefine engineering excellence. Utilize your expertise to mentor teams and manage projects from inception to completion whi...
2 weeks ago
$108K - $141K *
Join a team that's redefining structural engineering, leading innovative projects and mentoring talent. Drive excellence in design and collaborate with industry leaders to create remarkable structures...
2 weeks ago
$75K - $95K *
Join us to innovate and design mechanical components for the Automotive Service Industry. Lead projects by developing reliable, efficient products through effective collaboration and rigorous testing...
3 weeks ago
$70K - $100K *
Innovate the design and development of grain storage systems, enhancing efficiency and market readiness through collaboration and technical expertise in a dynamic engineering environment...
1 week ago
$90K - $120K *
Pioneer innovative thermal material solutions by developing and testing advanced materials for electronics and aerospace applications, ensuring optimal heat management and product performance through...
Today
Civil Engineering Director - Land Development
$100K - $130K *
Lead multi-disciplined civil engineering projects focused on private and public sectors. Drive business development, client management, and strategic planning to enhance GAI's presence and impact in t...
Reposted 1 week ago
Civil Engineering Director - Land Development
$100K - $130K *
Lead and manage multi-disciplined infrastructure projects, driving client engagement and business development in the Ohio River Valley Region, while fostering strategic relationships and ensuring proj...
Reposted 1 week ago
$75K - $95K *
Join a team that pioneers innovative mechanical designs for aerospace and defense. This role involves collaborating with cross-functional teams to create and certify complex systems, ensuring complian...
5 days ago
$75K - $95K *
Contribute to the design and development of advanced mechanical systems for aerospace and defense sectors, ensuring compliance with stringent performance standards and facilitating collaboration withi...
Reposted 6 days ago
Civil Engineering Director - Land Development
$100K - $130K *
Elevate your career by leading multi-disciplined civil engineering projects. Drive client management and business development for diverse public and private initiatives while collaborating with senior...
Reposted 1 week ago
Civil Engineering Director - Land Development
$100K - $130K *
Lead and manage multi-disciplined civil engineering projects while driving client relations and business development in the Ohio River Valley. Engage with senior leadership to execute strategic goals...
Reposted 1 week ago
$75K - $95K *
Accelerate process improvement in steel fabrication by optimizing workflows, driving efficiency, and implementing lean principles to support growth in production capacity. Collaborate with cross-funct...
4 weeks ago
Civil Engineering Director - Land Development
$100K - $130K *
Drive growth in civil engineering projects across the Ohio River Valley. Lead multi-disciplined professional teams, manage client relationships, and drive business development to enhance project deliv...
Reposted 1 week ago
Mechanical Engineer 2 - Energy & Industrial
$74K - $113K *
Contribute to cutting-edge power and oil & gas engineering by applying your expertise in thermodynamics and fluid mechanics to design and analyze mechanical systems, enhancing project outcomes within...
2 days ago
$80K - $100K *
Unlock potential by designing and developing innovative mechanical systems for aerospace and defense. Collaborate with cross-functional teams to ensure compliance with quality standards and optimize p...
Reposted 2 days ago
Mechanical Engineer 2 - Energy & Industrial
$74K - $113K *
Solve complex challenges in mechanical systems for power and oil & gas industries, focusing on system design, technical specifications, and engineering deliverables while collaborating in teams for ef...
Today
Supplier Development Engineer - AMT
$75K - $92K *
Drive supplier development initiatives in aerospace, enhancing supplier capabilities while ensuring compliance. Collaborate across teams to support production readiness and performance, fostering cont...
1 week ago
$100K - $130K *
Pioneer innovative pavement engineering solutions while leading multi-disciplinary teams. Collaborate on major projects, ensuring compliance and quality in design, evaluation, and asset management for...
3 weeks ago
What does a Director of Customer Care do?
The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.
What kind of companies need a Director of Customer Care?
Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.
What qualifications do I need to be a Director of Customer Care?
The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.