Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$90K - $120K *

Optimize project design and execution by leading mechanical engineering initiatives, mentoring junior staff, and ensuring compliance with industry standards and client objectives while managing relati...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $105K *

Advance your career as a Geotechnical Engineer, engaging in diverse projects, managing client relationships, mentoring staff, and conducting thorough field inspections to deliver quality results in a...

Bowmanville, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $95K *

Transform manufacturing by developing innovative assembly processes that enhance quality, efficiency, and cost-effectiveness. Lead new technology adoption while ensuring streamlined collaboration acro...

3 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Deliver excellence in the industrialization of thermoplastic components, bridging design and manufacturing. Ensure quality and timeliness by leading supplier collaboration, robust DFM reviews, and eff...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Lead the end-to-end industrialization of plastic components, overseeing design, manufacturability, and quality. Collaborate with engineering and suppliers to ensure timely and quality production while...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$185K - $208K *

Join a team that's crafting advanced semiconductor solutions by leading the wet etch process engineering initiative. Drive team performance, yield improvements, and operational excellence in a dynamic...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Join a collaborative team to conduct failure analysis on electronics and PWB assemblies. Leverage your expertise in hardware engineering to support quality evaluations and drive continuous improvement...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$78K - $108K *

Drive operational excellence by developing innovative manufacturing processes, enhancing product quality, and reducing costs. Collaborate with engineering teams on new product launches while mentoring...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$85K - $110K *

Transform the mechanical design landscape by leading product development efforts from concept to production, ensuring engineering excellence and compliance while mentoring junior engineers and collabo...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$120K - $150K *

Lead technical excellence in mechanical engineering for advanced maritime hardware. Collaborate across teams to drive solutions for complex challenges, ensuring reliable and manufacturable designs for...

2 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$115K - $135K *

Drive the design and development of mechanical systems for buried piping inspection, utilizing your engineering expertise to innovate, collaborate, and deliver high-quality solutions in the nuclear se...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $100K *

Innovate manufacturing processes by collaborating across disciplines to enhance efficiency, reduce costs, and improve quality. Leverage advanced technologies and data analytics to create optimized ope...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Collaborate to streamline engineering processes and enhance manufacturing efficiency. Use your expertise in developing comprehensive work instructions for aircraft components, ensuring alignment with...

3 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$110K - $140K *

Join a team that's dedicated to advancing propulsion technologies by taking ownership of hardware development from design to launch, working collaboratively to ensure successful integration across eng...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Unlock potential by overseeing on-site construction engineering for heavy highway and bridge projects, ensuring compliance, efficient planning, and coordination among all stakeholders for successful p...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Optimize project outcomes by managing onsite construction engineering for heavy highway and bridge projects. Lead a team, ensure compliance, and provide technical support to enhance efficiency and qua...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $95K *

Champion innovative antenna solutions by leading engineering projects, managing budgets, and ensuring compliance with standards. Collaborate with cross-functional teams to drive performance and mentor...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$72K - $96K *

Play a key role in optimizing manufacturing processes by driving significant projects and improvements. Work collaboratively within a team to enhance quality, reliability, and performance through engi...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a team that engineers cutting-edge mechanical designs for flight test instrumentation. Collaborate on the F-35 program, executing design activities and supporting airworthiness documentation whil...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$70K - $95K *

Advance your career by optimizing operations as a key technical resource. Engage with cross-functional teams to ensure safety, efficiency, and quality while driving plant performance through data-driv...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$105K - $130K *

Take ownership of mechanical projects and maintenance in the pulp and paper industry, collaborating with cross-functional teams to enhance reliability and efficiency, while supervising contractor comp...

Kamloops, BCIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$104K - $165K *

Lead the charge in civil engineering projects, overseeing design and development from concept to completion while ensuring client satisfaction and team mentorship...

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Champion a proactive EHS culture by collaborating across departments to implement compliance programs, ensuring regulatory adherence, and driving safety initiatives that protect employees and enhance...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Shape the future of EHS compliance by driving engagement and proactive solutions across all plant operations, ensuring adherence to local, state, and federal regulations, and promoting a culture of sa...

Thornhill, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Transform mechanical design and project management for diverse HVAC/plumbing projects, ensuring optimal performance and compliance while enhancing your professional skills across commercial, industria...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.