Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$125K - $150K *

Accelerate progress at our engineering practice by leading the Community Infrastructure team. You'll drive business development strategies, engage with clients, and manage complex engineering projects...

2 weeks ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$125K - $150K *

Join a dynamic infrastructure team to drive business development and lead engineering projects, leveraging 15+ years of expertise in commercial client management, permitting, and strategic planning to...

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$125K - $150K *

Drive excellence by leading a key engineering team focused on community infrastructure, emphasizing client relationships and strategic marketing to enhance commercial development practices across mult...

2 weeks ago

  •   11 - 15 years exp.  •   Technical Services

$80K - $95K *

Advance your career by enhancing manufacturing processes through hands-on leadership, improving flow, safety, and efficiency in assembly operations while collaborating closely with cross-functional te...

1 month ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Drive innovative mechanical product development from concept to production. Collaborate across teams to create solutions, conduct thorough testing, and ensure designs meet rigorous standards while opt...

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$90K - $135K *

Engage in comprehensive civil engineering projects, overseeing land development and design tasks across diverse sectors while ensuring compliance, budget management, and timely delivery of high-qualit...

5 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $126K *

Champion impactful civil engineering projects, leveraging your expertise in design, permitting, and client engagement to ensure successful project delivery from conception to completion. Drive growth...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $126K *

Develop transformative site and civil engineering projects, leading them from inception to execution. Leverage expertise in design, permitting, and client engagement while driving company growth and e...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$90K - $126K *

Join a dynamic team to lead transformative civil engineering projects, driving growth and excellence from design through construction. Leverage your expertise in engineering principles and permitting...

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a team that's dedicated to analyzing and optimizing piping systems for advanced technology projects, ensuring top performance while leading engineers in establishing analysis procedures and compr...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Join a team that's redefining engineering excellence in shipbuilding, where you'll participate in impactful projects, develop technical documentation, and drive design reviews to support innovative ma...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $120K *

Partner with us to design innovative residential, commercial, and industrial projects. Collaborate across teams, manage site layouts, ensure compliance, and support clients while enhancing your engine...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$75K - $120K *

Engage with cross-functional teams to design innovative residential and commercial projects, efficiently handling site layout, utility design, and floodplain studies, while ensuring compliance and hig...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $95K *

Lead the way in ship design and engineering by collaborating on project strategies, ensuring compliance with regulations, and providing expert technical documentation and support to enhance manufactur...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$91K - $170K *

Advance mechanical design expertise in creating innovative sensors for HVAC and environmental monitoring, ensuring reliability and accuracy in mission-critical applications while collaborating across...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Lead the charge in designing innovative mechanical architectures for precision sensors, ensuring reliability in HVAC and environmental monitoring systems. Collaborate cross-functionally to exceed cust...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Accelerate progress at the forefront of aerospace innovation by designing, developing, and integrating cutting-edge electrical systems. Collaborate with a dynamic engineering team to deliver high-qual...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$82K - $108K *

Unlock your potential by driving process improvements and operational excellence in a dynamic manufacturing environment focused on Lean Six Sigma principles. Collaborate across teams to enhance effici...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $185K *

Innovate and drive the design of specialized tooling for assembly and integration of complex systems. Collaborate with multidisciplinary teams to develop effective strategies, enhance safety, and ensu...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Transform critical minerals processing by leading innovative design and operation of pilot-scale refining systems. Collaborate across functions to optimize processes, ensuring safety and efficiency fo...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$88K - $105K *

Collaborate with engineering and customer teams to drive the development and launch of innovative remanufactured products, fostering strong relationships and clear communication to meet program goals...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$105K - $135K *

Drive impactful land development projects by leading site/civil designs, collaborating with clients, and growing a dynamic team in a vibrant office culture, ensuring technical excellence while fosteri...

5 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$80K - $100K *

Pioneer effective project execution by coordinating with multidisciplinary teams, ensuring alignment with project plans and quality standards. Drive timely issue resolution and maintain essential comm...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$95K - $115K *

Drive your career by mastering composite manufacturing processes, optimizing production tooling, and collaborating with engineering teams to push automation limits in a fast-paced environment focused...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$99K - $149K *

Optimize quality assurance processes by driving compliance and improvement initiatives through monitoring, documentation, and collaboration across teams to meet industry standards and customer expecta...

4 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.