Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$90K - $120K *

Contribute to transportation engineering projects by providing analysis, design, and consulting services. Oversee compliance with plans and quality standards while liaising with clients to ensure proj...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$90K - $120K *

Lead the charge in delivering engineering and consulting services across diverse sectors by managing projects, performing field investigations, and providing design recommendations to ensure quality a...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Accelerate your engineering career by leading diverse projects, offering thorough analysis and design solutions while ensuring compliance and quality standards. Engage with clients and project teams t...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$85K - $110K *

Lead the charge in project management to optimize manufacturing processes, ensuring quality and efficiency while developing innovative solutions in tooling and equipment. Collaborate with teams to imp...

4 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Lead the charge in designing structural solutions for high voltage electric facilities. Collaborate with interdisciplinary teams to deliver robust designs, ensuring compliance with engineering standar...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$73K - $118K *

Pioneer enhanced industrial processes by optimizing efficiency and safety. Collaborate with cross-functional teams to analyze and improve workflow while meeting operational compliance and boosting pro...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Deliver innovative mechanical designs for gas turbine auxiliary systems. Collaborate with teams to select components, create models, and document processes. Ensure compliance and quality in system des...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Optimize manufacturing processes through hands-on analysis and improvement, ensuring compliance and efficiency while leading initiatives in lean practices and new project launches to meet specialized...

5 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$80K - $110K *

Join the team to evaluate and enhance existing structures, ensuring safety and integrity through inspections, technical advice, and effective communication with project stakeholders to support mainten...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $180K *

Unlock your potential by delivering innovative civil and structural design solutions for high voltage electric facilities. Collaborate with multidisciplinary teams to ensure project success while adhe...

2 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$80K - $110K *

Join a team that shapes the future of flare gas recovery technology. You'll leverage your expertise in refining and petrochemicals to design and specify equipment, develop key process documentation, a...

Today

  •   5 - 7 years exp.  •   Energy & Utilities

$63K - $162K *

Launch innovative solutions by leading a dynamic team in driving efficiency and technology improvements. Foster collaboration to enhance equipment performance and support the automotive industry's tra...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Pioneer innovative engineering solutions, collaborating closely with management to enhance plant operations through effective project development, design, and implementation, ensuring safety and effic...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join us to provide technical and engineering support for ship auxiliary systems, ensuring effective life cycle management, design reviews, and system configurations while collaborating with diverse te...

2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$85K - $110K *

Design impactful structural solutions as a Senior Project Engineer. Collaborate with diverse teams to enhance building safety, welfare, and sustainability through innovative engineering practices and...

3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$80K - $100K *

Optimize mechanical design processes and develop custom automation systems. Collaborate with multidisciplinary teams to transform ideas into production-ready solutions, ensuring efficiency and quality...

3 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $110K *

Join a team that's committed to tackling complex geotechnical challenges. You'll collaborate with experts, lead project initiatives, and develop innovative solutions while enhancing safety and quality...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Support cutting-edge semiconductor advancements by developing and optimizing process formulations, coordinating designs, and analyzing test data to enhance product yield and efficiency...

Reposted today

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Drive robust industrial process development for defense-grade steel forgings, ensuring compliance and stability through statistical analysis, while collaborating with teams to optimize production and...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$95K - $105K *

Drive engineering excellence by leading a diverse team to enhance design processes and ensure compliance with fire safety standards while fostering collaboration and quality in project delivery...

6 days ago

  •   Less than 5 years exp.  •   Technical Services

$80K - $100K *

Drive quality initiatives in manufacturing to enhance systems, engage with customers and suppliers, and apply Lean and Six Sigma methodologies, contributing to process improvements and ensuring compli...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$145K - $165K *

Lead and innovate within a dynamic team, managing safety and effectiveness in engineering testing. Drive product development support and ensure compliance with evolving aerospace and defense regulatio...

4 days ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$92K - $120K *

Drive the design and development of engineering products and processes, tackling moderately complex projects. Collaborate with cross-functional teams while conducting research and optimizing materials...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Elevate your career by leading interdisciplinary projects and client relations, ensuring compliance and design excellence in mechanical engineering across commercial and institutional sectors while me...

6 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$85K - $110K *

Champion innovative product engineering for automotive interiors, leading design and feasibility efforts across cross-functional teams to meet product metrics. Drive quality improvements and mentor te...

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.