Director, Customer Care Jobs

Welcome to our category page for Director, Customer Care jobs. These roles are crucial in any industry, involving maintaining customer relationships, assessing their needs, implementing customer care strategies, and monitoring performance.

What to Expect

As a Director of Customer Care, you will be expected to have exceptional communication skills, patience, and a detailed understanding of your company’s products or services.

Qualifications

Common qualifications for this role often include a bachelor's degree and several years of experience in a customer service supervisory role.

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$149K - $200K *

Elevate your career by leveraging your engineering expertise in finite element analysis (FEA) to tackle complex problems. Lead projects and coach teams, ensuring technical excellence while meeting bus...

Yesterday

  •   5 - 7 years exp.  •   Aerospace & Defense

$118K - $218K *

Drive engineering excellence by leading diverse mining projects, utilizing advanced techniques and technical expertise to promote quality, efficiency, and mentorship across all assignments, while ensu...

Vancouver, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$140K - $210K *

Develop and optimize technical engineering solutions for renewable energy projects, collaborating across teams to ensure designs are effective and cost-efficient from concept to commissioning...

Yesterday

  •   Less than 5 years exp.  •   Energy & Utilities

$70K - $95K *

Join a team that's shaping the future of technology in a dynamic environment. As part of our innovative software engineering team, you'll design, develop, and improve systems that drive productivity a...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$78K - $93K *

Drive excellence in design by creating and modifying CAD drawings using advanced tools while collaborating with teams to meet project goals and timelines, all while adhering to industry standards...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$71K - $98K *

Shape the future of engineering by providing high-quality design support across multiple projects. Collaborate with team members to ensure timely, efficient delivery of design drawings and documents...

Reposted yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Champion process innovation in manufacturing, enhancing efficiency and quality through expert analysis, troubleshooting, and Lean Six Sigma methodologies. Drive continuous improvement while leading KP...

Reposted 6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Unlock potential by driving experimental processes and overseeing 3D printing operations. Collaborate with teams to troubleshoot issues, analyze metrology data, and present comprehensive reports on qu...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$70K - $95K *

Contribute to high-quality structural designs by collaborating with clients, drafting staff, and project teams, ensuring compliance with industry standards and excellent coordination among disciplines...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$70K - $95K *

Transform your engineering career by leading structural designs, collaborating with diverse teams, and ensuring project success from concept through construction, while playing a crucial role in shapi...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$80K - $100K *

Transform geotechnical challenges into solutions by leading project teams, ensuring high-quality deliverables, managing client relationships, and fostering professional growth within a collaborative e...

Mississauga, ONIn-Person

Today

  •   5 - 7 years exp.  •   Technical Services

$145K - $195K *

Join a team that's pioneering large-scale mining projects. Oversee site engineering for non-process infrastructure and ensure compliance with safety and quality standards. Collaborate across teams to...

Calgary, ABIn-Person

Reposted 2 days ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Design and develop mechanical systems for industrial processes, collaborating with cross-functional engineering teams. Ensure compliance with quality standards and project requirements throughout all...

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$75K - $95K *

Join a team that's at the forefront of engineering design, managing complex projects across multiple disciplines. Contribute to technical solutions, project evaluations, and operational support with o...

1 week ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$90K - $120K *

Lead the charge in providing engineering and consulting services for diverse projects. Manage investigations, analyses, and designs while ensuring compliance and quality standards to deliver impactful...

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Explore opportunities to influence a range of engineering projects, manage client interactions, and ensure compliance with design standards while mentoring junior staff and applying engineering princi...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $120K *

Grow your career by designing innovative structures for civil projects. Collaborate with multidisciplinary teams to deliver high-quality solutions, ensuring client satisfaction and project success, wh...

Reposted today

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a dynamic engineering team to design complex structures for civil projects, focusing on concrete and foundation analysis. Collaborate with diverse professionals to enhance community infrastructur...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Join a team that's focused on complex structure design for infrastructure projects. Collaborate with multidisciplinary experts while ensuring client satisfaction, managing multiple projects, and devel...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$100K - $120K *

Elevate infrastructure design by analyzing and creating innovative vertical structures. Collaborate with multidisciplinary teams to deliver projects on time while ensuring client satisfaction in a dyn...

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$78K - $150K *

Advance your career by joining a collaborative team that innovates and manages mechanical and electrical systems, driving product development and mentorship while ensuring the seamless integration of...

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $120K *

Join a team that's dedicated to optimizing geotechnical engineering practices in diverse mining environments, enhancing safety, and contributing to business success through innovative solutions and da...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $130K *

Discover new engineering possibilities as you lead dynamic projects across sectors. Manage investigations and analyses, develop proposals, and collaborate with clients to deliver innovative, high-qual...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$90K - $120K *

Redefine project delivery at the mid-level by managing diverse engineering tasks, conducting investigations, ensuring compliance, and collaborating with teams to support innovative solutions across va...

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$93K - $127K *

Manage and evaluate engineering projects, collaborate on strategic planning, and administer vendor contracts while ensuring safety and sustainability in a challenging and dynamic environment...

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Care do?question toggle

    The Director of Customer Care is responsible for overseeing all aspects of customer service in a company, which includes handling customer complaints, developing service procedures, and implementing customer service strategies.

  • What kind of companies need a Director of Customer Care?question toggle

    Every company that interacts with customers needs a Director of Customer Care. This spans across various sectors, from technology and finance to healthcare and manufacturing.

  • What qualifications do I need to be a Director of Customer Care?question toggle

    The qualifications may vary depending on the industry and company. However, most businesses require their Director of Customer Care to have a bachelor's degree, several years of customer service experience, and strong leadership skills.