Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$90K - $170K *

Unlock potential by leveraging your analytical skills to drive sales strategy, enabling data-driven insights and performance tracking for key customer teams while collaborating with cross-functional s...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $170K *

Lead the charge in driving data-driven sales strategies, enabling teams to forecast accurately, assess risks, and deliver actionable insights that enhance performance and customer focus within a colla...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $170K *

Grow your career as a pivotal analyst, shaping the sales strategy through data insights, forecasting, and performance analytics while collaborating with cross-functional teams to drive success in the...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$90K - $170K *

Join us as a Senior Sales Analyst, where you'll drive data-driven insights and strategic recommendations that enhance our sales effectiveness and optimize customer engagement across multiple product c...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Food & Beverages

$160K - $190K *

Champion innovation by defining and executing the product vision for Global Capital Markets. Collaborate across teams to enhance trading, sales, and financing platforms, ensuring alignment with strate...

2 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Drive strategic growth and analytics for a vast provider network, ensuring optimal supply and capacity. Lead cross-functional initiatives, enhance network efficiency, and leverage data insights to imp...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Advance your career by leading the development of machine learning and AI solutions, collaborating across teams to drive data-driven insights and strategic growth within the biotech commercial sector...

4 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$140K *

Join a team that's shaping impactful digital strategies for advocacy campaigns. Lead and mentor a high-performing team while providing strategic counsel to clients and driving business growth through...

Yesterday

  •   8 - 10 years exp.  •   Media

$120K *

Join a team that's leveraging advanced data science techniques to solve complex challenges for a U.S. Navy program. Collaborate with cross-functional experts to transform data into actionable insights...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $150K *

Empower your career by leading finance operations in a dynamic startup. As a hands-on Director, you'll shape financial strategy, manage key relationships, and build a scalable finance function while c...

Toronto, ONIn-Person

4 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Deliver strategic direction for data science products, overseeing development and governance. Collaborate with cross-functional teams to ensure alignment with business goals, driving measurable outcom...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Pioneer a data-driven future by leading product strategy for data science solutions. Drive innovation, oversee development, and ensure alignment with business goals to deliver impactful analytics prod...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$80K - $95K *

Join us to prototype innovative data products that drive customer success through analytics and AI insights. Collaborate closely with stakeholders to transform real-world data into actionable solution...

Montreal, QCIn-Person

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$103K - $130K *

Explore a leadership role in data engineering, driving successful implementations for partner campuses. Leverage your technical expertise and people management skills to establish robust data integrat...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$163K - $269K *

Transform financial strategy by leading FP&A processes, driving insights, and enhancing governance across regions. Collaborate with senior leadership to ensure effective planning, reporting, and perfo...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$163K - $269K *

Take ownership of comprehensive FP&A processes, driving financial strategy and performance tracking for the Commercial organization while collaborating with senior leadership to enhance governance and...

Reposted yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$115K - $192K *

Champion the development of AI-driven legal solutions by leading a team focused on LLMs and RAG architectures. Drive strategy, technical execution, and team growth to enhance document drafting and ret...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Transform digital solutions and analytics by leading strategic initiatives, managing teams, and driving measurable enterprise value through innovative technology and data-driven decision-making...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$210K - $240K *

Lead the strategy and operations of a high-performing Customer Success team, driving customer value and retention in a dynamic enterprise environment. Collaborate cross-functionally to enhance custome...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$210K - $240K *

Drive customer success by leading strategy and operations for enterprise growth. Engage with cross-functional teams to enhance customer experience, retention, and expansion while mentoring a high-perf...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $258K *

Transform the future of portfolio insights by leading strategic analyses and competitive intelligence initiatives that drive informed decision-making across global commercial strategies and enhance ma...

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$106K - $171K *

Oversee a team of National Account Service Managers, ensuring exceptional client service, driving retention and growth, and fostering relationships with internal and external partners to achieve sales...

1 week ago

  •   5 - 7 years exp.  •   Media

$120K - $150K *

Lead the charge in defining and elevating content strategy to enhance brand voice, drive engagement, and support business growth through innovative storytelling and strategic partnerships across multi...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Shape the future of content strategy by leading enterprise initiatives that enhance brand voice, engage audiences, and drive growth through innovative storytelling and strategic partnerships across mu...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Accelerate progress at a leading financial services firm by driving enterprise content strategy. Lead messaging, storytelling, and innovative content initiatives to enhance brand engagement and suppor...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.