Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$170K - $215K *

Lead a dynamic team of data scientists to innovate and implement machine learning solutions that drive business impact. Shape the future of data science by mentoring talent, collaborating with stakeho...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$160K - $287K *

Lead the charge in shaping technology product strategy for a Specialty Business Unit, managing end-to-end delivery and building a high-performing team while aligning product goals with overall enterpr...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in strategic media solutions, guiding a team to align client goals with innovative marketing strategies while fostering strong client relationships and ensuring high-quality deliverabl...

Toronto, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Media

$227K - $337K *

Lead the online services strategy for a AAA cross-platform game, overseeing frontend and backend engineering teams. Drive live operations, launch readiness, and enhance player engagement through optim...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $206K *

Join a team that's driving data-informed decisions and optimizing digital experiences. Lead a talented group in advanced analytics and experimentation, shaping strategies that maximize business impact...

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$130K - $155K *

Lead the charge in maximizing the impact of data science by mentoring a talented team, managing projects, and leveraging business acumen to drive profitable solutions and enhance customer experiences...

Reposted 2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$75K - $90K *

Transform financial processes by supporting IPT Leadership and Finance teams. Manage funding actions, ensure accurate reporting, and create insightful dashboards to drive informed decision-making acro...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Lead strategic client initiatives while managing projects and optimizing service delivery. Oversee client relationships, team leadership, and cross-functional collaboration to ensure project success a...

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$162K - $220K *

Transform partner relationships by leading strategy and execution for top-tier accounts. Drive growth and retention through cross-functional collaboration and data-driven insights, while mentoring a h...

1 week ago

  •   5 - 7 years exp.  •   Media

$480K - $500K+*

Transform measurement science by leading a skilled team to enhance content performance metrics, ensuring rigorous analysis and fostering individual growth while collaborating with cross-functional lea...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Hospitality & Recreation

$160K - $175K *

Drive master data management integrations to optimize data stewardship, enhance AI capabilities, and facilitate high-performance access, while mentoring teams and delivering innovative solutions that...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$67K - $112K *

Transform complex data into actionable insights by developing predictive models and analytics solutions for financial services clients. Collaborate with stakeholders to drive business value through ad...

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$124K - $232K *

Provide technical leadership in data engineering and analytics, guiding teams to deliver innovative solutions using cloud platforms and AI technologies. Collaborate with stakeholders to enhance enterp...

2 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Champion operational excellence in AI server repair, leading strategic initiatives, driving continuous improvement, and ensuring compliance while managing P&L and fostering cross-functional collaborat...

6 days ago

  •   11 - 15 years exp.  •   Information Technology

$184K - $265K *

Join a team that's shaping the future of go-to-market strategy and revenue planning. Lead initiatives across pricing, market segmentation, and sales productivity while driving impactful outcomes that...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Shape KPA's demand generation strategy, driving measurable pipeline growth and revenue. Lead a lean team, collaborate across functions, and implement a scalable model that aligns marketing, sales, and...

Lafayette, CORemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Empower our growth by leading demand generation strategy, defining go-to-market models, and building a scalable pipeline. Collaborate across teams to ensure measurable success and drive revenue throug...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$195K - $241K *

Partner with us to drive growth and adoption across a diverse product portfolio, managing strategic partnerships from design to launch. Collaborate cross-functionally to enhance relationships and ensu...

RemoteRemote

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$230K - $250K *

Elevate market research and competitive intelligence initiatives to drive brand strategy. Collaborate with cross-functional teams to uncover insights, manage research projects, and deliver actionable...

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$70K - $135K *

Join a dynamic team to develop advanced analytics solutions that drive impactful marketing strategies by integrating scientific methods with commercial goals across campaigns...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$106K - $138K *

Transform data into actionable insights by partnering with senior leaders to drive strategic decisions and measurable business impact. Lead analytics initiatives and foster a culture of data-driven de...

Surrey, BCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$166K - $214K *

Shape the future of customer engagement by building a robust Customer Lifecycle Marketing strategy, leading a high-impact team to enhance customer retention and drive business growth across all stages...

1 month ago

  •   8 - 10 years exp.  •   Business Services

$129K - $224K *

Lead and develop a high-performing team of Product Managers to establish best practices and drive measurable outcomes in AI, ML, and analytics products. Collaborate with cross-functional teams to alig...

Reposted today

  •   5 - 7 years exp.  •   Aerospace & Defense

$129K - $224K *

Lead a high-performing team of Product Managers to drive AI, ML, and analytics initiatives. Establish best practices, prioritize cross-domain projects, and ensure product delivery aligns with business...

Today

  •   5 - 7 years exp.  •   Aerospace & Defense

$135K - $150K *

Unlock potential by leading IT projects that enhance studio operations. Collaborate cross-functionally to deliver innovative solutions, manage project lifecycles, and drive efficiency in a dynamic med...

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.