Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$180K - $200K *

Lead the charge in developing and scaling a comprehensive contact center strategy, ensuring operational excellence and a high-touch member experience across diverse healthcare service lines while driv...

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$180K - $200K *

Pioneer contact center strategy and operational excellence, driving scalable solutions across women's health and family-building services. Collaborate with leadership to enhance member experience and...

New York, NYRemote

Yesterday

  •   8 - 10 years exp.  •   Healthcare

$135K - $155K *

Unlock potential by driving revenue growth through new client acquisition and strategic partnerships. Collaborate across teams to position agency solutions, enhance client relations, and achieve excep...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Advance your career by driving growth through strategic client acquisition and innovative solutions across various industries while enhancing agency capabilities and fostering key executive relationsh...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Lead the charge in driving revenue growth by acquiring new clients, focusing on innovative agency solutions across various industries. Cultivate strategic relationships and enhance business developmen...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Pioneer new client acquisition strategies, driving revenue growth through agency solutions. Collaborate and build executive relationships, showcasing innovative design and data services in a dynamic e...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Drive revenue growth by acquiring new clients through strategic selling and industry-wide understanding. Foster executive relationships while overseeing the pitch process and enhancing business develo...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Unlock potential by driving revenue growth through strategic client acquisition, leveraging a deep understanding of agency services across various industries, and enhancing collaboration with cross-fu...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Drive revenue growth by acquiring new clients and selling innovative agency solutions across various industries. Leverage strategic insights and relationship-building skills to enhance bottom funnel p...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Lead the charge in driving revenue growth by acquiring new clients through strategic selling of agency solutions, focusing on branding, media, eCommerce, and more while building lasting relationships...

1 month ago

  •   8 - 10 years exp.  •   Media

$135K - $155K *

Shape the future of agency sales by driving growth through strategic client engagement and innovative solutions. Leverage your industry expertise to build executive relationships and enhance the custo...

1 month ago

  •   8 - 10 years exp.  •   Media

$79K - $115K *

Empower our financial planning team by optimizing analytics platforms and enhancing reporting tools. Collaborate across departments to deliver actionable insights and drive efficiency through technolo...

Yesterday

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$115K - $190K *

Develop and execute a strategic analytics framework to enhance client engagement and financial planning effectiveness, leveraging data-driven insights and advanced analytics to drive measurable busine...

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$109K - $158K *

Shape the future of people analytics by delivering actionable insights and compelling narratives. Collaborate across teams to enhance HR strategies and drive organizational performance through data-dr...

Toronto, ONIn-Person

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$180K - $220K *

Lead the charge in defining and executing a comprehensive data strategy that empowers enterprise-wide trust, governance, and analytics, transforming data into a trusted organizational asset for superi...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$218K - $401K *

Unlock potential by leading the modernization and optimization of a critical enterprise data platform, driving AI innovation and analytics while fostering collaboration across teams to deliver trusted...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$218K - $365K *

Unlock potential by leading the modernization and optimization of a critical enterprise data platform, driving AI innovation and analytics while fostering collaboration across teams to deliver trusted...

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$105K - $120K *

Elevate project management excellence by leading a dynamic team, ensuring high-quality execution across flagship accounts, and driving operational efficiency through strategic oversight and collaborat...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$234K - $300K *

Transform user retention and growth with data-driven strategies. Lead a team in causal analysis and insights, collaborating across marketing and finance to drive business impact and optimize the subsc...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Media

$120K - $145K *

Transform data into actionable insights by partnering with marketing teams to enhance pipeline generation and optimize decision-making, while mastering analytics infrastructure and driving automation...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $165K *

Transform client relationships and drive growth by exceeding sales targets, mentoring teams, and leveraging your sales expertise. Shape the future of our offerings in the financial services sector and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$148K - $201K *

Unlock potential by leading complex data product delivery with cross-functional teams. Drive strategic alignment, streamline processes, and ensure data infrastructure scales with rapid AWS customer ev...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$148K - $247K *

Drive product strategy and innovation for the Auction Marketplace, leading a dynamic team to enhance buyer engagement and transaction conversion while leveraging AI for improved marketplace capabiliti...

Reposted today

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Transform the commercial landscape by leading digital product strategy, integrating AI, data, and technology to enhance customer engagement and drive measurable outcomes across Sales and Marketing fun...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$78K - $110K *

Empower your career by collaborating in a dynamic environment that values flexibility and innovation. Contribute to impactful projects while enjoying a supportive workplace culture that prioritizes wo...

Maryland, USRemote

2 weeks ago

  •   Less than 5 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.