Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.
A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.
Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.
Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.
Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.
Commercial Lead, Analytics Product Sales
$150K - $180K *
Join us in driving revenue growth within the Digital vertical by leveraging your analytical expertise and sales acumen. You'll own the full sales cycle, collaborating with cross-functional teams to de...
2 weeks ago
Director, Operations Analytics & Workforce Strategy
$120K - $145K *
Drive operational excellence by leveraging analytics to optimize workforce strategy, enhance patient experiences, and support growth. Collaborate across teams to transform data into actionable insight...
6 days ago
Director, Operations Analytics & Workforce Strategy
$125K - $150K *
Join a dynamic team to drive operational excellence through data-driven strategies. Lead workforce planning, enhance performance metrics, and collaborate across functions to optimize patient services...
6 days ago
Director, Operations Analytics & Workforce Strategy
$150K - $180K *
Unlock your potential as a strategic leader in operations analytics, driving workforce strategy and performance improvements across contact center and pharmacy operations. Collaborate with cross-funct...
6 days ago
Director, Operations Analytics & Workforce Strategy
$135K - $160K *
Transform data into actionable insights as you lead workforce strategy and analytics. Collaborate across teams to optimize operations, enhance patient experiences, and drive performance improvements i...
6 days ago
$150K - $225K *
Unlock potential by leading strategic analytics initiatives that drive business outcomes. Collaborate closely with executive leadership to turn complex data into actionable insights, shaping decisions...
Reposted 2 weeks ago
$150K - $225K *
Unlock potential by leading analytics to transform complex data into clear business insights. Collaborate with executive leadership to influence strategy and decisions, automating analysis and focusin...
Reposted 2 weeks ago
$103K - $218K *
Transform complex data into actionable insights by leveraging your expertise in data science, machine learning, and visualization. Collaborate with cross-functional teams to drive data-driven decision...
1 week ago
Manager, Customer Analytics and Decision Science
$110K - $185K *
Lead the development of shopper analytics to drive growth and improve retail execution. Collaborate across teams to transform complex data into actionable insights, enhancing assortment, space plannin...
1 week ago
Director, Data Governance & Analytics
$120K - $145K *
Lead the charge in establishing a robust data governance framework while managing a dynamic analytics team. Drive enterprise reporting, ensure data quality, and foster collaboration across departments...
1 week ago
Senior Data Analyst, Product Analytics
$150K - $200K *
Lead the charge in product analytics, driving data-driven decisions across teams. Own experimentation and deep-dive analyses, transforming insights into strategic recommendations that enhance user exp...
Yesterday
$80K - $110K *
Take ownership of a dynamic analytics team, driving insights and ensuring high-quality deliverables while fostering collaboration and professional growth in a fast-paced environment...
1 week ago
Data Analytics Program Manager
$120K - $130K *
Unlock potential by managing complex datasets to drive decisions across a fast-scaling energy planning function. Collaborate with cross-functional teams to ensure data integrity and operational effici...
1 week ago
Manager of Product & Data Analytics
$109K - $136K *
Elevate data-driven decision-making by leading a high-impact team of product analysts. Drive strategic insights, foster analytical rigor, and collaborate across departments to enhance product performa...
1 week ago
Senior Customer Analytics Director
$160K - $214K *
Unlock data-driven insights as a strategic leader in customer analytics, enhancing retention and revenue performance. Collaborate with cross-functional teams to drive accountability and optimize metri...
2 days ago
$201K - $251K *
Transform workforce intelligence by leading People Analytics, establishing data governance, and driving strategic decision-making in a high-growth environment. Collaborate across functions to enhance...
3 weeks ago
$160K - $200K *
Optimize your expertise to lead advanced analytics initiatives, driving insights from diverse media landscapes. Manage a high-performing team, translate complex data into actionable strategies, and fo...
4 weeks ago
Associate Director, Analytics Governance & Operations
$152K - $283K *
Accelerate analytics governance and operations by leading initiatives that enhance decision-making processes, streamline reporting, and modernize workflows across teams, ensuring effective collaborati...
Yesterday
Associate Director, Analytics Strategy and Transformation
$94K - $150K *
Shape the future of analytics strategy by leading client transformation initiatives, assessing digital media and data strategies, and driving actionable recommendations that enhance customer experienc...
Reposted today
$125K - $150K *
Lead strategic client partnerships, driving revenue growth and team performance. Build executive relationships and define long-term vision for account success while identifying expansion opportunities...
Today
$109K - $155K *
Unlock potential by transforming complex retail datasets into actionable insights. Collaborate with Marketing and Customer Development to drive category growth, optimize pricing strategies, and enhanc...
Reposted today
$169K - $219K *
Lead the charge in managing a high-performing team to drive customer success, retention, and growth within a dedicated portfolio. Oversee strategic initiatives, operational excellence, and executive p...
3 weeks ago
Customer Service Analytics & Insights Analyst
$150K - $230K *
Drive insights and forecasting for Customer Service by analyzing demand patterns and customer interactions. Collaborate with teams to enhance operational efficiency and improve customer experience thr...
2 days ago
Manager, Analytics Business Partners
$167K - $205K *
Drive analytics excellence by leading a team of Analytics Business Partners, ensuring effective delivery of data solutions that align with business needs and priorities. Collaborate across functions t...
Yesterday
Director, Client Media Solutions
$100K - $140K *
Drive innovative media strategies for healthcare clients, leveraging audience insights and performance data. Collaborate with cross-functional teams to enhance planning processes and deliver impactful...
6 days ago
What does a Director of Customer Analytics do?
A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.
What qualifications are common for Director, Customer Analytics jobs?
Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.
Which industries hire Directors of Customer Analytics?
Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.
How much do Director, Customer Analytics jobs pay?
Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.
Where can I find Director, Customer Analytics jobs?
You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.