Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$200K - $260K *

Lead strategic partnerships to elevate and scale multi-year AI and LLM relationships. Collaborate cross-functionally to deepen alliances, drive integration optimizations, and advance collaborative opp...

United StatesRemote

Reposted today

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Shape the future of financial strategy by leading planning processes, collaborating with cross-functional teams, and delivering insights that drive investment decisions and organizational growth in a...

2 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$231K - $340K *

Lead the charge in enhancing customer success for a diverse client base. Drive strategies that foster client relationships, retention, and satisfaction while managing a high-performing team in a dynam...

Toronto, ONIn-Person

1 week ago

  •   11 - 15 years exp.  •   Finance & Insurance

$171K - $273K *

Unlock potential by mapping emerging AI technologies and building strategic relationships. Drive proactive market intelligence to identify key opportunities and strengthen a leading AI strategy throug...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $320K *

Join a team that's driving revenue growth by leading sales initiatives, mentoring talent, and fostering strategic partnerships to enhance customer satisfaction and achieve financial goals in a dynamic...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$197K - $315K *

Architect scalable data pipelines and ML infrastructure, integrating diverse data sources to enhance analytics and AI initiatives. Lead a high-performing team, enforce best practices, and drive innova...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$121K - $194K *

Drive impactful paid social media strategies while leading a dynamic team. Collaborate with clients and internal teams to optimize campaigns, foster creativity, and achieve brand objectives in a fast...

1 week ago

  •   5 - 7 years exp.  •   Media

$120K - $165K *

Transform data into strategic insights by leading analytics initiatives, fostering innovation, and enhancing collaboration across teams. Drive data literacy and empower users with accessible, actionab...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $165K *

Unlock the potential of data as you lead cross-functional teams, drive innovation, and enhance analytics capabilities. Elevate business outcomes through strategic data management and foster a culture...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $165K *

Advance data-driven decision-making by leading analytics initiatives, fostering innovation, and enhancing cross-functional collaboration to ensure effective data management and accessibility across th...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $165K *

Explore a pivotal role in data innovation, leading cross-functional teams to enhance analytics capabilities, drive strategic initiatives, and foster a culture of continuous learning and data accessibi...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $165K *

Transform data into actionable insights by leading analytics initiatives, fostering innovation, and enhancing cross-functional collaboration. Drive strategic data management and empower teams through...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $165K *

Elevate your career by leading data innovation and analytics initiatives. Collaborate across teams to enhance data accessibility, drive strategic outcomes, and foster a culture of continuous learning...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $165K *

Join us in shaping data-driven decision-making by leading analytics initiatives, fostering innovation, and enhancing data accessibility across teams. Drive strategic outcomes and cultivate a culture o...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $220K *

Oversee the strategic direction and performance of our Paid Social practice, leading a team to drive growth and innovation across platforms. Collaborate with leadership to shape best-in-class service...

1 week ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Champion the evolution of paid social strategies, leading a dynamic team to drive performance and growth across diverse platforms. Shape best-in-class practices while collaborating with cross-function...

1 week ago

  •   8 - 10 years exp.  •   Media

$206K - $266K *

Transform sales technology by leading strategic initiatives that enhance agent and consumer experiences. Drive performance, compliance, and budget management across Salesforce CRM and connected techno...

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$75K - $125K *

Innovate and shape digital analytics strategies to enhance client experiences. Collaborate with teams to develop measurement frameworks, deploy analytics platforms, and deliver insights that drive imp...

Montreal, QCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $125K *

Drive innovation by developing measurement frameworks and optimizing digital experiences. Collaborate on application development, analyze customer data, and deploy analytics platforms to enhance clien...

Vancouver, BCIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$75K - $125K *

Optimize digital analytics strategies by developing frameworks, deploying platforms, and analyzing data to enhance client experiences. Collaborate with teams to deliver insights and documentation in a...

Toronto, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$150K - $180K *

Inspire data-driven decision-making as you lead analytics and predictive modeling efforts. Collaborate across teams to enhance patient engagement, forecast demand, and measure impact, driving strategi...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$175K - $190K *

Champion consumer-driven growth by shaping insights, strategy, and innovation. Lead organizational capability in understanding consumers to influence key investment decisions and foster a culture cent...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Food & Beverages

$95K - $128K *

Engineer data-driven insights for strategic content valuations, collaborating with diverse stakeholders to enhance decision-making across multiple media platforms and expedite analytical processes in...

Reposted yesterday

  •   Less than 5 years exp.  •   Hospitality & Recreation

$113K - $188K *

Lead the charge in defining security policies and enhancing reporting capabilities. Collaborate across teams to ensure compliance and optimize data insights, while supporting audits and user training...

Today

  •   5 - 7 years exp.  •   Business Services

$187K - $234K *

Lead and inspire a team of Enterprise Solution Engineers to drive AI-enabled customer outcomes, collaborating across functions to deliver innovative strategies and solutions while mentoring talent and...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.