Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$148K - $195K *

Take ownership of strategic marketing initiatives for CDKL5 Deficiency Disorder, driving engagement and adoption through integrated programs. Collaborate with cross-functional teams to optimize perfor...

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$200K - $265K *

Lead enterprise data strategy by defining governance frameworks and driving data-driven decision-making. Collaborate with cross-functional teams to enhance data capabilities, ensuring compliance and o...

Yesterday

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$142K - $263K *

Drive the revenue accounting function, overseeing billing, collections, and compliance. Lead a global team to ensure accurate financial reporting, manage audits, and support M&A activities while enhan...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$180K - $200K *

Drive your career by leading insights and analytics initiatives that empower underwriting teams to make informed decisions, enhance operational efficiency, and deliver measurable business value throug...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$73K - $101K *

Accelerate progress at our team by utilizing data insights to enhance marketing efficiency and quality. Collaborate with experts to ensure robust data management and visualization, driving informed de...

4 weeks ago

  •   Less than 5 years exp.  •   Media

$180K - $200K *

Lead the charge in delivering impactful insights and AI solutions for North American underwriting teams, driving data-driven decision-making and enhancing operational efficiency to achieve strategic b...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$180K - $200K *

Accelerate progress at the forefront of analytics and AI, leading insights delivery for North American underwriting teams. Drive data-driven decision-making and transform business strategies into impa...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$103K - $150K *

Champion strategic marketing campaigns to acquire and retain clients, leveraging digital and traditional methods. Collaborate with sales and marketing teams to optimize client journeys and drive measu...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$103K - $150K *

Elevate client engagement by executing strategic marketing campaigns that drive acquisition and retention. Collaborate with sales and marketing teams to optimize client journeys and deliver measurable...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$103K - $150K *

Engage clients by executing strategic marketing campaigns that drive acquisition and retention. Collaborate with sales and marketing teams to optimize client journeys and deliver measurable results th...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$103K - $150K *

Lead the charge in executing strategic marketing campaigns to acquire and retain clients. Collaborate with sales and marketing teams to optimize client journeys and deliver high-quality leads, driving...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$137K - $235K *

Shape the future of customer data management by leading cross-functional strategies, ensuring trusted information flow, and driving adoption across commercial teams. Collaborate with stakeholders to e...

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$149K - $171K *

Manage data analytics initiatives to mitigate risks within payment networks while leading a team and leveraging cutting-edge analytics to drive strategic improvements across various business functions...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$164K - $188K *

Drive your career forward by overseeing data governance and analytics initiatives, managing risks, and leading a team to enhance data strategies and customer experience across global payment networks...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$149K - $171K *

Accelerate progress at a leading team focused on data governance. Manage data risks, develop data-driven strategies, and lead analytics efforts to enhance customer experiences while mentoring junior a...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$138K - $253K *

Champion large-scale transformation initiatives in manufacturing and technology. Collaborate with executive stakeholders to enhance operational performance and drive digital transformation across dive...

Toronto, ONIn-Person

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$170K - $200K *

Elevate marketing performance by leading analytics and insights for growth initiatives. Collaborate with cross-functional teams to ensure data-driven decisions, leveraging AI tools to enhance reportin...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $210K *

Drive impactful marketing analytics by leading measurement and insights across growth functions. Collaborate with cross-functional teams to enhance data accessibility and automate workflows, ensuring...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $145K *

Contribute to data-driven marketing strategies by leading analytics and reporting across growth functions. Drive insights and optimize performance using AI tools to enhance decision-making and ensure...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in developing and executing a comprehensive paid media strategy across diverse channels, driving brand growth and customer engagement through innovative, data-driven marketing initiati...

Yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Join a team that's shaping the future of AI by leading transformative projects, advising C-level clients, and driving innovation in cloud AI solutions to enhance operational efficiency and customer ex...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $145K *

Shape the future of analytics engineering by leading teams to transform data into trusted, reusable analytical products. Collaborate with cross-functional partners to ensure scalable, cloud-ready solu...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$149K - $205K *

Analyze and drive the GTM data roadmap, ensuring accurate metrics and insights. Collaborate with diverse teams to build scalable data products and empower stakeholders with reliable dashboards and doc...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$149K - $205K *

Transform data into actionable insights by leading the GTM analytics roadmap. Collaborate with diverse teams to build scalable data products, ensuring accuracy and a single source of truth for growth...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$149K - $205K *

Elevate your career by joining a dynamic team focused on driving GTM growth through data. Leverage your analytics expertise to build scalable data products and collaborate with diverse stakeholders to...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.