Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$161K - $269K *

Lead the charge in transforming business intelligence strategies into actionable insights. Collaborate with cross-functional teams to enhance data-driven decision-making and drive measurable business...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$260K - $340K *

Champion data-driven strategies as you lead a dynamic analytics team, driving insights and innovation for client success. Collaborate across functions to enhance decision-making and optimize marketing...

1 week ago

  •   11 - 15 years exp.  •   Media

$120K - $150K *

Empower business success by leading HR analytics strategy, transforming workforce data into actionable insights, and enhancing decision-making across multiple functions in a dynamic retail environment...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$143K - $166K *

Lead the charge in driving data-driven strategies as a key analytics translator, bridging technical solutions with business needs to enhance decision-making and accelerate growth across commercial uni...

Toronto, ONIn-Person

Reposted today

  •   5 - 7 years exp.  •   Food & Beverages

$120K - $145K *

Join a dynamic team to drive data strategy and analytics integration across platforms. As a key contributor, you will transform insights into actionable data presentations, supporting decision-making...

1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$150K - $191K *

Lead a dynamic team of analysts to deliver impactful data insights, ensuring quality and efficiency while driving innovation in analytics systems. Collaborate with cross-functional teams to enhance cl...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $191K *

Drive a high-performing analytics team to deliver impactful insights for clients. Lead complex analyses, enhance team capabilities, and foster collaboration across departments to shape data-driven str...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $191K *

Lead the charge in analytics excellence by managing a dynamic team of analysts, driving impactful insights for clients, and enhancing analytical frameworks to scale operations and foster innovation in...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Drive impactful data strategies and analytics by leading a high-performing team, optimizing decision-making, and enhancing operational efficiency across the organization. Collaborate with stakeholders...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Champion the end-to-end execution of CRM campaign projects, collaborating with stakeholders to deliver impactful communications and analytics that optimize customer engagement and drive business growt...

Reposted 2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$171K - $287K *

Pioneer innovative analytics solutions by leading multidisciplinary teams to transform complex data into actionable insights, enhancing decision-making across infrastructure and technology domains...

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$171K - $287K *

Transform enterprise data into actionable insights by leading multidisciplinary teams in analytics, AI, and product development. Drive strategic decision-making and enhance user experiences across com...

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$171K - $287K *

Lead the charge in transforming enterprise data into actionable insights, driving analytics and decision intelligence across multi-cloud environments. Collaborate with multidisciplinary teams to enhan...

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$171K - $287K *

Shape and lead multidisciplinary teams to deliver impactful analytics and AI-driven insights, enhancing decision-making across infrastructure and technology domains while fostering innovation and coll...

2 days ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$147K - $220K *

Transform recruiting analytics into strategic insights that drive advisor acquisition and optimize investment strategies. Collaborate with leadership to enhance performance metrics and reporting, ensu...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$145K - $165K *

Advance business intelligence and analytics capabilities by transforming data into actionable insights that drive strategic decision-making, utilizing AI technologies to enhance performance and foster...

Toronto, ONIn-Person

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$190K - $210K *

Transform analytics into actionable insights as a hybrid leader. Drive client engagement and strategic initiatives while managing a talented commercial analytics team focused on high-impact projects a...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $210K *

Lead the charge in commercial data & analytics, blending hands-on analysis with strategic initiative management. Drive impactful insights, enhance client engagement, and support team development while...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$190K - $210K *

Unlock data-driven insights as a hybrid leader, balancing hands-on analytics with high-level client strategy. Drive impactful initiatives and foster cross-functional collaboration to deliver valuable...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $216K *

Champion measurement excellence across diverse business pillars, driving strategic insights and governance. Lead the development of methodologies and KPIs, ensuring cohesive narratives that connect pr...

6 days ago

  •   5 - 7 years exp.  •   Media

$135K - $216K *

Drive strategic media analytics and insights to enhance client performance. Leverage data to inform media strategies, optimize campaigns, and foster continuous improvement in both direct response and...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$135K - $216K *

Shape the future of media analytics by driving insights and strategies for client campaigns. Lead data-driven decision-making, optimize performance, and enhance client relationships through innovative...

3 weeks ago

  •   8 - 10 years exp.  •   Media

$184K - $225K *

Elevate your career by leading the Operations Data Analytics strategy, driving data-driven decision-making across multiple teams. Oversee analytics functions, manage senior professionals, and ensure a...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$184K - $225K *

Elevate your career by leading the Operations Data Analytics strategy, driving data-driven decision-making across multiple teams. Manage analytics professionals, oversee reporting, and ensure alignmen...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$184K - $225K *

Lead the strategy and execution of Operations Data Analytics, driving data-driven decision-making across multiple teams. Oversee analytics functions, ensuring alignment with business outcomes and fost...

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.