Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$100K - $110K *

Lead the charge in delivering actionable data insights that enhance performance and drive strategic decision-making across sports and entertainment venues. Collaborate with stakeholders to innovate an...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$152K - $210K *

Analyze and elevate marketing performance by leading paid media analytics. Collaborate across teams to measure effectiveness, optimize budgets, and enhance attribution methods, ensuring impactful insi...

6 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $175K *

Transform data operations by leading strategic initiatives, enhancing business intelligence tools, and fostering cross-functional partnerships. Drive project management and team development while ensu...

Yesterday

  •   8 - 10 years exp.  •   Media

$130K - $150K *

Oversee the end-to-end data enablement process, ensuring accurate taxonomy governance and data quality while collaborating with cross-functional teams to enhance campaign reporting and operational eff...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$130K - $150K *

Drive data excellence by leading taxonomy governance and reporting for campaigns. Collaborate with cross-functional teams to ensure data quality and operational efficiency while mentoring resources to...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$145K - $175K *

Lead the strategy and execution of data management and governance, ensuring data integrity and operational excellence across media channels. Collaborate with teams to drive automation and enhance busi...

5 days ago

  •   8 - 10 years exp.  •   Media

$145K - $175K *

Unlock the potential of data management by leading strategic initiatives, enhancing business intelligence solutions, and fostering cross-functional partnerships to drive operational excellence and dat...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$145K - $175K *

Champion data excellence by leading strategic initiatives in data management, governance, and analytics. Drive operational efficiency and foster cross-functional collaboration to enhance client outcom...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$220K - $240K *

Unlock potential by leveraging advanced data analytics and machine learning to drive strategic decision-making and optimize commercial performance in the biotech industry. Collaborate cross-functional...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$220K - $240K *

Unlock potential by leading data-driven strategies that enhance commercialization efforts. Collaborate cross-functionally to leverage advanced analytics and machine learning, transforming complex data...

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $155K *

Lead the charge in driving product innovation and analytics modernization, fostering cross-functional collaboration to enhance customer experiences and streamline financial reporting within a dynamic...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$97K - $155K *

Join a team that's redefining digital media strategy for luxury brands. Lead and inspire a talented group while driving campaign success and operational excellence. Collaborate with stakeholders to de...

1 week ago

  •   5 - 7 years exp.  •   Media

$80K - $95K *

Lead the charge in managing key client accounts, executing strategic fundraising campaigns, and collaborating with internal teams to drive successful outcomes while enhancing client relationships and...

4 weeks ago

  •   5 - 7 years exp.  •   Business Services

$110K - $145K *

Unlock potential by leading analytics initiatives that drive marketing insights. Collaborate with cross-functional teams to design solutions, oversee junior analysts, and deliver impactful presentatio...

Yesterday

  •   Less than 5 years exp.  •   Media

$146K - $244K *

Transform pricing and monetization strategies across a complex portfolio, driving alignment and execution with cross-functional teams to enhance customer value and profitability while leading innovati...

New Jersey, USRemote

5 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$155K - $185K *

Lead and cultivate a team of data analysts to transform insights into impactful business strategies, driving collaboration across departments and enhancing scalable analytics capabilities for informed...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock potential by leading impactful BI solutions that transform data into actionable insights. Collaborate with clients and teams to manage the full lifecycle of projects, ensuring alignment with bu...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Take ownership of impactful BI solutions, leading client engagements and project lifecycles. Collaborate with stakeholders to transform data into actionable insights, ensuring alignment with business...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$325K - $375K *

Engage in driving revenue growth by leading a high-performing sales team, developing strategies for customer acquisition, and fostering key relationships in a competitive market. Collaborate cross-fun...

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$325K - $375K *

Drive revenue growth by leading a high-performing sales team in the Mid-Enterprise segment. Shape strategies for customer acquisition and market penetration while fostering relationships and collabora...

Philadelphia, PARemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$132K - $182K *

Join a team that transforms marketing data into strategic insights. As a seasoned analytics expert, you'll oversee performance metrics, attribution modeling, and budget planning while influencing mark...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$131K - $149K *

Shape data-driven strategies by leveraging analytics and technical expertise to innovate solutions, enhance business intelligence, and ensure data quality management across diverse platforms and tools...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$119K - $136K *

Transform data into actionable insights by leveraging analytics and technical skills. Collaborate across teams to innovate data solutions, enhance business intelligence, and ensure data quality manage...

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $100K *

Unlock potential by building a robust data infrastructure to enhance member experiences and drive growth for diverse businesses. Lead analytics initiatives, develop insights, and support performance m...

Yesterday

  •   5 - 7 years exp.  •   Business Services

$112K - $187K *

Partner with us to enhance analytics workflows and deliver a user-centric analytics ecosystem. Engage with cross-functional teams to optimize usability and gather crucial feedback, driving product inn...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.