Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$135K - $160K *

Elevate your career by leading the strategy and execution of analytics products that drive measurable value in healthcare. Collaborate across teams to transform complex data into actionable insights t...

Dublin, OHRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Join a team that's redefining healthcare analytics by developing impactful products that translate complex data into actionable insights, driving measurable ROI and client success through innovative r...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$113K - $210K *

Empower your career by leading the Sponsor Analytics function, delivering actionable insights and strategic reporting to enhance benefits programs and improve health outcomes for Canadians through dat...

Montreal, QCIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $210K *

Transform your career by leading the Sponsor Analytics function, delivering actionable insights and reporting to enhance benefits programs and improve health outcomes for Canadians. Drive innovation a...

Toronto, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$113K - $210K *

Shape the future of sponsor analytics by leading a high-performing team to deliver actionable insights and reporting, enhancing decision-making for plan sponsors and driving healthier outcomes across...

Waterloo, ONIn-Person

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$164K - $314K *

Unlock potential by leading data and analytics strategies across functions, driving innovation and collaboration to enhance business outcomes and operational efficiency in a dynamic environment...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $314K *

Unlock your potential by leading strategic data initiatives that drive business success. Collaborate with cross-functional teams to enhance analytics capabilities and deliver actionable insights, shap...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $314K *

Innovate your career with a leadership role driving data analytics strategy, overseeing information governance, and delivering insights to enhance business performance across multiple functions and st...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$164K - $314K *

Champion the development and execution of data analytics strategies, leading cross-functional teams to enhance information governance and delivery. Drive innovation and optimize business outcomes thro...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$160K - $185K *

Shape the future of enterprise analytics by leading a talented team to drive optimal marketing strategies for top-tier insurance clients, leveraging robust data analysis and fostering collaboration ac...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$82K - $125K *

Join our team to drive innovative analytics solutions, oversee diverse projects, and engage with clients. Leverage your expertise to transform data into actionable insights while mentoring junior anal...

Reposted 4 days ago

  •   8 - 10 years exp.  •   Media

$180K - $238K *

Unlock potential by leading global media measurement and analytics initiatives. Drive KPI governance, establish reporting standards, and foster cross-functional collaboration to enhance decision-makin...

Today

  •   8 - 10 years exp.  •   Media

$87K *

Elevate your analytical skills by producing insights and reports that drive strategic media decisions. Collaborate with teams to optimize client investments through data-driven narratives and ensure a...

1 week ago

  •   Less than 5 years exp.  •   Media

$180K - $200K *

Drive impactful analytics solutions by consulting with clients, leading audience strategies, and mentoring teams to enhance business outcomes and foster innovation in marketing analytics...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Media

$140K - $173K *

Join us to lead advanced analytics initiatives, driving consumer insights and strategic brand decisions. Collaborate with cross-functional teams to optimize business performance and foster talent deve...

1 week ago

  •   8 - 10 years exp.  •   Food & Beverages

$160K - $190K *

Lead the data science and analytics team to drive impactful decisions, optimize processes, and enhance business outcomes through advanced machine learning and predictive modeling in a collaborative en...

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$180K - $200K *

Lead the charge in delivering impactful analytics solutions, consulting with clients to identify opportunities, and driving audience strategies. Mentor teams while staying ahead of industry trends to...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Media

$180K - $200K *

Engage with clients to drive impactful analytics solutions, lead audience strategies, and mentor teams. Shape the future of marketing through innovative data insights and strategic consulting, ensurin...

Reposted 4 days ago

  •   11 - 15 years exp.  •   Media

$150K - $180K *

Join a dynamic team to lead growth analytics, transforming data into actionable insights that drive revenue and enhance business performance across North American Insurance. Build and mentor a high-pe...

4 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$135K - $160K *

Lead the charge in applied analytics for growth and placement, transforming data into actionable insights that drive measurable revenue outcomes. Build and manage a high-performing team while scaling...

6 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$225K - $275K *

Drive the observability program by identifying impactful use cases, prototyping solutions, and collaborating with teams to enhance business intelligence and workflow automation, ensuring measurable ad...

2 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $225K *

Lead the charge in advancing data science solutions, managing diverse teams, and driving operational excellence. Collaborate with stakeholders to enhance product delivery and ensure continuous improve...

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$154K - $220K *

Shape the future of marketing analytics by leading innovative data strategies, fostering client relationships, and mentoring teams to unlock growth opportunities through advanced analytics and audienc...

4 days ago

  •   11 - 15 years exp.  •   Media

$200K - $235K *

Drive strategic marketing initiatives by building analytical models and frameworks that enhance decision-making across teams. Collaborate with leadership to optimize AI integration and improve marketi...

Today

  •   8 - 10 years exp.  •   Information Technology

$161K - $269K *

Lead the charge in transforming data-driven decision-making across a global organization by developing and executing a comprehensive BI strategy, fostering cross-functional partnerships, and advancing...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.