Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$120K - $145K *

Engage in building robust data solutions that drive analytics and business insights. As a senior contributor, you'll lead complex projects from design to deployment, collaborating with stakeholders to...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$128K - $214K *

Lead cross-category diagnostics to optimize enterprise portfolio performance. Synthesize market data and financial metrics to identify growth drivers, informing strategic decisions and enhancing execu...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Food & Beverages

$120K - $145K *

Accelerate progress at the forefront of data science by leading model development, mentoring teams, and driving analytics solutions that enhance business performance across various domains, including...

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$97K - $119K *

Lead the charge in transforming research into actionable insights for clients. Manage projects, build relationships, and deliver impactful recommendations in a fast-paced client service environment fo...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$97K - $119K *

Lead client-centric research projects by transforming insights into actionable business strategies. Collaborate closely with stakeholders to shape impactful solutions in a dynamic environment, fosteri...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$102K - $124K *

Unlock the potential of media effectiveness by leading research design and delivery. Collaborate with clients to translate complex data into actionable insights, while mentoring teams and driving stra...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $250K *

Join a team that's redefining healthcare analytics by leading strategic partnerships, developing measurement strategies, and driving innovative solutions across HCP and DTC campaigns to enhance commer...

5 days ago

  •   11 - 15 years exp.  •   Media

$125K - $150K *

Lead the analytics and compensation strategy for the commercial team, overseeing forecasting, performance reporting, and incentive design to drive revenue growth and team motivation. Collaborate with...

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Shape the future of commercial analytics by leading sales compensation strategies, forecasting, and performance insights. Drive team development and cross-functional collaboration to enhance revenue g...

Canal Winchester, OHRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive data-driven decision-making by leveraging analytics to enhance strategies and optimize performance across various campaigns, ensuring impactful insights and measurable results for clients...

4 days ago

  •   Less than 5 years exp.  •   Media

$110K - $135K *

Unlock potential by leading analytics initiatives that drive client success. Collaborate with cross-functional teams to deliver actionable insights, mentor talent, and enhance strategic processes in a...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Media

$171K - $273K *

Lead a high-performing team of Customer Success Managers, driving strategy and ensuring customer satisfaction for national security clients. Foster relationships, mitigate risks, and maximize value fr...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $120K *

Optimize customer data analytics to drive actionable insights, enhance segmentation, and support data-driven marketing strategies. Collaborate across teams to ensure data accuracy and accessibility, e...

Today

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$90K - $215K *

Advance the strategic vision by managing cross-functional teams to deliver innovative solutions, ensuring alignment with business objectives and driving continuous improvement across projects...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Media

$90K - $215K *

Unlock your potential with a dynamic role that fosters collaboration and innovation, driving impactful solutions across diverse projects while enhancing your professional growth and expertise in a sup...

5 days ago

  •   Less than 5 years exp.  •   Media

$112K - $179K *

Innovate media strategies by leveraging analytics to enhance client outcomes, drive data-informed decision making, and foster collaboration across teams. Be a key player in implementing measurement fr...

4 weeks ago

  •   5 - 7 years exp.  •   Media

$153K - $187K *

Unlock potential by establishing a commercial analytics function that delivers predictive insights across Sales, Marketing, and Strategy, transforming data into actionable strategies for growth and en...

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Lead the charge in optimizing top-of-funnel marketing operations, driving measurable pipeline growth through strategic planning, data governance, and team leadership. Collaborate with cross-functional...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Information Technology

$139K - $285K *

Drive the analytics engineering team to create AI-ready data solutions, ensuring trusted access to data across the organization. Lead strategic initiatives, build self-service capabilities, and foster...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Optimize your career by leading insights-driven strategies that shape brand decisions. Collaborate across functions to deliver actionable market research and analysis, driving impactful outcomes in a...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $200K *

Transform client engagement by driving the marketing transformation process to enhance measurable business outcomes. Lead a team focused on delivering exceptional results through innovative strategies...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$202K - $268K *

Lead a forward-thinking Analytics Engineering team to transform data, enhance decision-making, and align analytics with strategic business objectives. Champion a culture of innovation, collaboration...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$191K - $254K *

Partner with us to transform data into scalable analytical foundations. Lead, build, and mentor a skilled Analytics Engineering team to drive impactful data initiatives and enable growth through intel...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$202K - $268K *

Shape the future of data at scale by building and leading a high-performing Analytics Engineering team. Collaborate on strategic initiatives and enhance decision-making processes through reliable and...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$191K - $254K *

Lead the charge in scaling analytics engineering, building a high-performing team that transforms data into trusted, reusable products for company-wide intelligence and growth, while fostering culture...

4 weeks ago

  •   8 - 10 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.