Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$110K - $130K *

Join a dynamic team to drive strategic staffing solutions, enhancing client relationships and sales processes. Leverage your expertise to develop proposals, negotiate contracts, and ensure seamless se...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in driving strategic staffing solutions, enhancing client relationships, and growing revenue through innovative sales strategies and exceptional negotiation skills. Collaborate with te...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock potential by driving strategic staffing solutions, enhancing client relationships, and leading sales processes to grow business profitability in assigned regions. Collaborate with teams to deli...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Champion the growth of strategic staffing solutions by driving sales, building client relationships, and delivering tailored proposals. Leverage your expertise to navigate complex projects and enhance...

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in strategic risk management, ensuring compliance and protecting assets through effective policies, assessments, and collaboration across departments to enhance operational integrity a...

2 weeks ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Accelerate enterprise customer success by leading the team, ensuring optimal onboarding, and fostering strong executive relationships. Drive operational excellence and mentor talent to achieve top-tie...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $225K *

Drive growth by identifying and closing enterprise accounts through strategic outreach and relationship building. Manage complex sales cycles and ensure seamless transitions for long-term customer suc...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $130K *

Lead client relationships and drive strategic growth while ensuring high-quality delivery. Collaborate across teams to align marketing efforts with client objectives and mentor account strategists for...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Transform the future of Oncology by driving global insights and competitive intelligence. Collaborate with cross-functional teams to influence asset development and strategic decisions, ensuring timel...

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Shape operational excellence in revenue strategy, driving commercial performance and collaboration across a dynamic sports and entertainment portfolio. Lead project management and CRM initiatives to e...

4 weeks ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$160K - $190K *

Lead the US Design Practice, driving multidisciplinary program delivery and team development. Champion human-centered design in regulated environments, ensuring alignment with client needs and busines...

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$70K - $125K *

Champion data-driven insights by leading dashboard initiatives and managing data workflows. Collaborate with teams to ensure data integrity and accessibility while guiding a group of analysts to deliv...

5 days ago

  •   5 - 7 years exp.  •   Media

$110K - $135K *

Optimize data governance and operational excellence across media channels. Lead cross-functional teams, ensuring high-quality standards in data management and analytics while fostering collaboration a...

5 days ago

  •   5 - 7 years exp.  •   Media

$75K - $125K *

Empower data strategy and governance by leading cross-functional teams, ensuring high-quality standards in data management and analytics. Drive continuous improvement and foster collaboration across m...

Reposted 5 days ago

  •   5 - 7 years exp.  •   Media

$100K - $120K *

Transform financial operations by overseeing accounting processes, ensuring compliance with GAAP, and providing strategic insights to leadership. Collaborate cross-functionally to enhance financial pe...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$156K - $202K *

Elevate patient experiences by leading strategic initiatives in governance, intelligence, and hospitality excellence. Drive performance improvement and operational consistency across healthcare servic...

3 days ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$125K - $150K *

Join us to drive strategic growth and foster strong partnerships, leveraging your expertise to optimize performance and generate new opportunities. Collaborate with cross-functional teams to shape imp...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Elevate partnerships by driving strategic growth and optimizing performance. Collaborate with cross-functional teams to craft actionable insights and generate new opportunities, ensuring long-term suc...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$125K - $150K *

Champion strategic partnerships by driving growth, optimizing performance, and generating new opportunities. Collaborate with cross-functional teams to deliver actionable insights and resolve challeng...

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Unlock potential by driving enterprise software sales across North America. Own customer relationships, expand accounts, and collaborate with partners to achieve commercial success while managing comp...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Unlock potential by managing go-to-market strategies and building strong client relationships in the renewable energy sector. Collaborate with cross-functional teams to develop sales strategies that a...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Shape the future of renewable energy as you create strategic relationships and drive sales growth, collaborating across teams to empower clients with innovative solutions while navigating a dynamic ma...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Unlock potential by leading sales strategies in the renewable energy sector. Collaborate with cross-functional teams to engage clients, driving sales growth and building impactful relationships while...

RemoteRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$110K - $130K *

Advance the go-to-market strategy in renewable energy by developing client relationships, achieving sales targets, and collaborating cross-functionally to create tailored marketing and engagement appr...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $150K *

Drive your career forward by leading client engagement and market development in Knowledge & Research Services. Build relationships, shape client needs, and oversee impactful programs while collaborat...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.