Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$80K - $95K *
Join a team that's dedicated to empowering brands through strategic guidance and expert support. As a key player, you'll optimize marketing campaigns and foster partnerships, ensuring clients achieve...
2 weeks ago
$100K - $110K *
Drive your career forward by leading digital activation strategies across Paid Social and Programmatic channels. Oversee a talented team, ensuring operational excellence and strong client relationship...
1 week ago
Associate Director, Digital Activation
$70K - $125K *
Elevate your career by leading digital activation strategies for a high-profile financial account. Drive performance, mentor a talented team, and innovate within the programmatic landscape while ensur...
5 days ago
$230K - $260K *
Accelerate your career by leading new client acquisition and driving sales strategy. Oversee a team of 25, instill a rigorous sales process, and collaborate cross-functionally to position the company...
2 weeks ago
Senior Director, GTM Planning & Analysis
$212K - $274K *
Transform the GTM planning landscape by integrating strategy, forecasting, and performance management across diverse growth channels, ensuring alignment with financial goals and operational priorities...
2 weeks ago
$140K - $150K *
Unlock potential by leading financial strategy and analysis, enhancing operational efficiency, and managing risk. Collaborate with teams to drive growth, oversee budgeting, and ensure compliance while...
6 days ago
Performance Media Director, Planning
$150K - $170K *
Join a dynamic team as you lead integrated, performance-driven media strategies, optimizing investments across channels to achieve measurable business outcomes and drive client success...
5 days ago
Director, Promotional Review & Labeling Services
$120K - $145K *
Lead the promotional review process, ensuring compliance and strategic guidance for marketing materials across brands. Collaborate with teams to navigate regulatory challenges and enhance promotional...
3 weeks ago
$120K - $145K *
Champion client relationships and drive strategic growth by leading account teams, fostering collaboration, and delivering innovative solutions that enhance patient experiences and meet business objec...
5 days ago
Associate Director, Social Strategy
$120K - $130K *
Accelerate progress at a leading media agency by driving performance strategies, optimizing campaigns, and collaborating with cross-functional teams to enhance client outcomes and achieve business goa...
5 days ago
$110K - $130K *
Join a team that's dedicated to enhancing business performance and driving growth. This hands-on leadership role involves collaborating with market leaders to identify gaps, implement strategies, and...
3 weeks ago
Assistant Director, Global Service Delivery
$100K - $120K *
Advance global service delivery by managing offshore partnerships, ensuring performance excellence, and driving operational improvements across teams to enhance productivity and quality outcomes...
6 days ago
Director of Agent Product Management, Mid-Market Accounts
$150K - $180K *
Join us to lead and scale teams serving Mid-Market customers, driving performance and efficiency while developing processes and metrics that enhance customer experience and operational success...
3 weeks ago
Director, Client Accounting & Advisory Services (Restaurant, Franchise, & Hospitality)
$125K - $150K *
Engineer a transformative outsourced accounting practice, leading a diverse team to enhance service delivery through technology and innovation. Drive client relationships and operational excellence ac...
2 weeks ago
Director, Product & Portfolio Management
$150K - $180K *
Champion product strategy and portfolio management to drive growth, ensuring alignment with customer needs and market trends. Lead cross-functional teams for successful product development, commercial...
Reposted 2 weeks ago
ASSOCIATE DIRECTOR, DATA MANAGEMENT
$110K - $140K *
Optimize data operations and governance across media channels, ensuring high-quality standards and collaboration among teams. Lead initiatives in business intelligence and process automation while men...
5 days ago
Associate Director, Strategic Advisory Consulting
$120K - $160K *
Join a dynamic team to lead real estate project support initiatives, blending strategic leadership with hands-on property management and financial analysis. Engage in diverse tasks, from operational o...
3 weeks ago
Associate Director, Strategic Advisory Consulting
$120K - $160K *
Lead the charge in real estate project support, combining strategic oversight with hands-on management. Engage in financial analysis and operational excellence while collaborating with clients and sen...
3 weeks ago
Associate Director, Strategic Advisory Consulting
$120K - $160K *
Drive strategic real estate initiatives by leading project support, managing properties, and conducting financial analysis. Engage with clients to deliver expert advice during critical disruptions, en...
3 weeks ago
Associate Director, Comms Design
$110K - $120K *
Lead the development of innovative communications plans, collaborating with teams to create impactful strategies that resonate with audiences and drive business outcomes in a dynamic media landscape...
5 days ago
Director, Relationship Management
$125K - $150K *
Grow your career with a dynamic team focused on enhancing client relationships and driving revenue. As a key player, you'll manage client accounts, deepen strategic ties, and deliver innovative soluti...
Today
Digital Consulting Director, Oracle Technical
$175K - $225K *
Join a team that's redefining enterprise technology solutions. Leverage your 10+ years of consulting experience to lead client engagements, drive innovation, and foster lasting relationships while exc...
3 days ago
Director, Relationship Management
$150K - $180K *
Build strong client relationships and drive revenue growth by providing strategic insights and tailored solutions. Collaborate with internal teams to enhance client experience and ensure profitability...
Today
Director, Pre-Sales Engineering
$120K - $150K *
Lead and shape our Pre-Sales Engineering team, driving innovative solutions for the residential homebuilding industry while enhancing operational efficiency and customer relationships through strategi...
Yesterday
$155K - $185K *
Partner with us to lead high-impact projects in healthcare marketing, managing budgets and teams while ensuring creative excellence and strategic alignment. Drive client success through collaboration...
Today
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.