Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director - IT Product Management
$133K - $267K *
Engage with diverse teams to drive technology initiatives that enhance client servicing and operational efficiency. Shape the future of client management through collaboration, strategic vision, and i...
2 weeks ago
Director - IT Product Management
$133K - $267K *
Optimize technology capabilities for client lifecycle management, collaborating with diverse teams to enhance client servicing, streamline workflows, and drive operational efficiency in a fast-paced e...
2 weeks ago
$140K - $160K *
Unlock potential by leading client relationships and cross-functional teams to deliver innovative product strategies and solutions. Drive growth and operational excellence while mentoring talent in a...
1 week ago
$170K - $220K *
Champion strategic sales initiatives and manage key accounts to drive revenue growth. Lead a high-performing sales team, develop long-term client relationships, and collaborate across functions to del...
1 week ago
DIRECTOR, MARKETING & CREATIVE SERVICES
$160K - $170K *
Join a team that's passionate about shaping brand perception through innovative marketing strategies. Lead integrated campaigns, oversee creative projects, and drive engagement across diverse channels...
Reposted 1 week ago
$135K - $160K *
Accelerate progress at our PMO by leading a team of program managers to drive new product introductions from concept to launch, ensuring quality and efficiency in hardware programs while collaborating...
1 week ago
$175K - $210K *
Empower brands by leading strategic initiatives that connect corporate objectives with consumer culture. Drive impactful marketing strategies, manage complex client relationships, and inspire teams to...
1 week ago
Marketing Sr Director: CareerMD
$146K - $282K *
Lead impactful marketing strategies to drive B2B and B2C growth, enhance brand awareness, and optimize performance in a two-sided marketplace, fostering cross-functional collaboration and data-driven...
4 weeks ago
Marketing Sr Director: CareerMD
$146K - $282K *
Drive transformative B2B and B2C marketing strategies that enhance brand presence and user engagement across our dual marketplace. Lead a high-performing team, optimize multi-channel acquisition, and...
4 weeks ago
VP Strategy Director, Engagement
$150K - $190K *
Lead engagement strategy development for HCPs and patients, driving insights and omnichannel ecosystem strategies. Collaborate with creative and technology teams to ensure alignment with client goals...
5 days ago
Director - Business Develop (Labels)
$129K - $207K *
Champion growth in our labels business by leading a dynamic team, driving revenue through strategic client partnerships, and identifying new market opportunities to maximize profit and capacity...
1 week ago
Director - Business Develop (Labels)
$129K - $207K *
Drive revenue growth by leading a dynamic team in the labels business unit, collaborating across departments to identify market opportunities and enhance client relationships, while achieving ambitiou...
1 week ago
Client Services, Engagement Manager
$94K - $133K *
Champion client engagement by leading high-impact programs, managing relationships, and ensuring optimal value realization through strategic oversight and proactive insights across teams in an enterpr...
4 weeks ago
$80K - $90K *
Join a team that's focused on driving growth through strategic project management. Collaborate across agencies to execute initiatives that enhance client relationships and ensure seamless delivery of...
2 days ago
Senior Director, Project Management Centre of Excellence
$160K - $190K *
Lead the evolution of a Project Management Centre of Excellence, establishing standards and governance to enhance clinical project delivery. Drive capability building and influence stakeholders across...
3 days ago
Lead Client Director - Strategic Retail - AR
$150K - $180K *
Join a team that's driving strategic growth by managing executive relationships and leading virtual teams to deliver tailored ServiceNow solutions for top-tier clients, ensuring exceptional customer e...
5 days ago
Director, Customer Success Management
$135K - $160K *
Lead the charge in scaling our Customer Success Management team, driving product adoption and retention across diverse customer segments. Collaborate cross-functionally to create impactful processes a...
1 week ago
$141K - $165K *
Lead the charge in customer operations, driving strategic initiatives and building lasting partnerships to enhance service quality, profitability, and growth across diverse portfolios while delivering...
1 week ago
Sales & Client Success Strategic Account Manager (Mortgage)
$148K - $233K *
Engage with US mortgage lenders to drive adoption of FICO's credit analytics and services. Lead initiatives to maximize revenue opportunities and enhance client experiences while providing strategic i...
Reposted 3 days ago
Business Development Manager, Dallas
$72K - $90K *
Unlock potential by driving strategic partnerships in commercial real estate. You'll develop territory strategies, engage key stakeholders, and manage high-volume deals to support growth across key ma...
1 week ago
$150K - $170K *
Elevate revenue performance by leading comprehensive financial operations, enhancing processes, and driving strategic initiatives. Collaborate with senior leadership to optimize billing, collections...
4 weeks ago
Manager, Client Services Project Manager
$110K - $130K *
Join a team that's redefining project management excellence in public safety. Lead and mentor a dynamic group of Project Managers, ensuring successful SaaS implementations while driving cross-function...
1 week ago
Supervisor, Business Solutions
$85K - $100K *
Manage strategic media solutions by guiding teams, overseeing project timelines, and fostering client relationships. Collaborate with leadership to develop insights and recommendations, while mentorin...
Reposted 3 days ago
Senior Workplace Experience Manager
$100K - $120K *
Join a team that's shaping a vibrant workplace culture by leading office operations, managing budgets, and enhancing employee experiences. Drive strategic initiatives while fostering teamwork in a dyn...
Reposted 6 days ago
$110K - $130K *
Lead the charge in shaping strategic communications that enhance brand reputation, engage stakeholders, and support business objectives across multiple brands. Drive initiatives in public relations, e...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.