Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$110K - $130K *
Lead the charge in managing diverse design teams, overseeing project deliverables, and ensuring client needs are met with high-performance and sustainable outcomes. Collaborate and communicate effecti...
Reposted 3 days ago
$220K - $280K *
Lead the charge in medical strategy excellence, overseeing team growth and client relationships while translating complex medical insights into actionable brand strategies across diverse therapeutic a...
4 days ago
25520-Director, Agency Enablement, Investment Operations
$150K - $160K *
Champion operational excellence by driving agency adoption of investment forecasting processes, ensuring accurate reporting, and enhancing collaboration across teams to optimize performance and suppor...
5 days ago
$150K - $180K *
Support strategic growth by leading client accounts, fostering executive relationships, and driving financial performance. Collaborate with cross-functional teams to deliver impactful solutions that a...
1 week ago
Associate Director of Clinical Operations
$88K - $105K *
Drive clinical operations effectiveness through leadership and teamwork, enhancing patient care. Supervise nursing staff while overseeing recruitment, training, and strategic initiatives across multip...
Reposted 3 weeks ago
Client Director – Employee Health & Benefits
$110K - $130K *
Inspire client relationships as you manage a diverse book of business, ensuring exceptional service delivery and client retention. Collaborate with teams to meet client needs while leveraging your ind...
1 week ago
Director, Business Strategy & Carrier Management
$85K - $110K *
Lead the charge in optimizing profitability by managing key client relationships, supporting strategic initiatives, and delivering actionable insights through data analysis to drive results across the...
Reposted 1 week ago
Director of Clinical Operations, Indiana
$100K - $120K *
Shape the future of senior healthcare by overseeing clinical operations, ensuring high-quality care delivery, managing staff, and implementing strategic initiatives across various settings with a focu...
4 days ago
Director, Client Service / Technical Customer Support
$102K - $125K *
Champion client success by leading a remote service team, driving process improvements, and managing complex data solutions. Collaborate across diverse teams to ensure timely deliverables and enhance...
2 weeks ago
$80K - $120K *
Champion client success by driving strategic adoption of digital media solutions. Collaborate with cross-functional teams to transform client objectives into high-performing campaigns, ensuring delive...
1 week ago
$80K - $120K *
Join a team that's dedicated to driving client success through innovative digital media solutions. Collaborate with cross-functional teams to transform client objectives into impactful campaigns while...
1 week ago
$80K - $120K *
Transform client success through strategic media solutions, fostering relationships and driving growth. Collaborate with cross-functional teams to deliver high-performing campaigns that align with cli...
Reposted 2 weeks ago
$200K - $400K *
Unlock your potential as a strategic leader, driving enterprise account growth and fostering deep client relationships. Collaborate cross-functionally to align commercial strategies with client object...
3 weeks ago
Director, Data Strategy & Analytics, Retail
$140K - $160K *
Lead the charge in data strategy and analytics for Retail clients, driving innovation and optimizing media programs. Collaborate with stakeholders to develop actionable insights and measurement strate...
1 week ago
Client Services Manager - Growth
$80K - $110K *
Shape the future of SMB client success by managing end-to-end campaign execution and leveraging data insights. Act as a trusted partner, identifying performance opportunities while driving measurable...
Reposted 5 days ago
Client Services Manager - Growth
$80K - $110K *
Shape the future of client success by leading strategic relationships, executing impactful campaigns, and delivering data-driven insights that enhance performance for SMB clients in TV and CTV. Join o...
Reposted 5 days ago
$85K *
Unlock potential by leading client growth strategies and account management. Drive revenue expansion, foster trusted relationships, and guide multidisciplinary teams to deliver innovative solutions th...
2 weeks ago
$110K - $130K *
Transform sales performance by guiding leadership to achieve revenue growth and customer satisfaction. Collaborate with teams to set strategic goals, enhance market presence, and develop a motivated s...
5 days ago
$110K - $130K *
Champion revenue growth by guiding leadership in sales strategies, achieving profitability, and enhancing customer engagement. Oversee a dynamic sales team, leveraging market insights to meet annual p...
4 weeks ago
Regional Business Development Director (Southeast)
$110K - $130K *
Unlock growth by leading business development initiatives, building relationships, and expanding membership in the insurance sector. Drive strategic partnerships and create opportunities through proac...
1 week ago
$121K - $194K *
Innovate the digital media landscape by overseeing strategic programmatic campaigns across multiple channels. Lead a talented team, drive insights, and enhance client relationships while ensuring camp...
3 weeks ago
Director, Brand and Communications Strategy
$150K - $180K *
Drive strategic vision and integrated marketing solutions for innovative brands, overseeing campaign development and client relationships while mentoring a dynamic team to achieve measurable growth an...
3 weeks ago
$150K - $160K *
Drive financial oversight and operational excellence in production, ensuring seamless collaboration between finance and production teams while managing budgets, cash flow, and reporting for diverse en...
3 weeks ago
$222K - $261K *
Shape the future of HR by partnering with executives to drive strategic initiatives, enhance people experiences, and lead transformative change in a dynamic global environment. Bring your expertise to...
1 week ago
$222K - $261K *
Empower business transformation by serving as a strategic HR partner, advising C-suite executives and leading teams to enhance global people strategies and drive continuous improvement in a dynamic en...
1 week ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.