Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Account Director, Broadcom Software
$154K - $247K *
Lead revenue growth for Enterprise customers by managing sales pipelines, building relationships, and exceeding targets. Utilize strong communication skills to address customer needs and drive long-te...
1 week ago
Account Director, Broadcom Software
$154K - $247K *
Drive revenue growth by managing key Enterprise accounts, leveraging strong sales skills to exceed targets and build lasting relationships with decision-makers, while ensuring alignment with customer...
1 week ago
Account Director, Broadcom Software
$154K - $247K *
Join a team that's driving revenue growth for Enterprise customers by leveraging strong sales skills and building trusted relationships. You'll manage a pipeline of deals and exceed sales targets whil...
2 weeks ago
Account Director, Broadcom Software
$154K - $247K *
Drive revenue growth by managing key Enterprise accounts, leveraging your sales expertise to exceed targets and build lasting relationships with decision-makers. Collaborate with a dynamic team to ach...
2 weeks ago
Director, Gemini Growth Marketing
$264K - $366K *
Develop and lead a global growth strategy for an AI assistant, driving user acquisition and engagement. Collaborate with cross-functional teams to enhance product-led growth and optimize marketing eff...
Yesterday
Assistant Director of Client Services
$95K - $100K *
Lead the charge in delivering exceptional IT support services across campuses. Oversee Service Desk operations, manage staff, and ensure high-quality, responsive support for faculty, staff, and studen...
1 week ago
$90K - $115K *
Engage with diverse stakeholders to oversee post-construction warranty claims, ensuring effective communication and resolution of issues. Drive process improvements and maintain strong client relation...
2 weeks ago
$90K - $115K *
Join a team that's dedicated to enhancing post-construction experiences by managing complex warranty claims. Collaborate with diverse stakeholders to drive effective communication, resolve issues, and...
2 weeks ago
$90K - $115K *
Join a team that's dedicated to enhancing post-construction experiences by managing complex warranty claims. Collaborate with diverse stakeholders to drive effective communication, resolve issues, and...
2 weeks ago
$90K - $115K *
Shape the future of post-construction warranty management by leading complex projects, enhancing client relationships, and driving operational excellence through effective communication and issue reso...
2 weeks ago
$90K - $115K *
Unlock potential by leading post-construction warranty management, ensuring seamless client experiences. Collaborate with diverse teams to resolve complex issues, drive process improvements, and maint...
2 weeks ago
$90K - $115K *
Champion seamless post-construction experiences by managing complex warranty claims, collaborating with diverse teams, and driving effective communication to enhance operational outcomes throughout th...
2 weeks ago
$125K - $175K *
Drive strategic growth as the US Regional Lead, harnessing innovative creative and tech solutions to propel client success. Engage deeply with key stakeholders, overseeing transformative projects and...
Reposted 3 weeks ago
$125K - $175K *
Lead the charge in transforming client relationships and creative production. Drive AI integration and oversee major product launches while managing a high-performing team to achieve exceptional growt...
3 weeks ago
$125K - $175K *
Elevate your career by leading high-tech client accounts, driving AI transformation, and managing creative production. Collaborate with cross-functional teams to deliver innovative solutions and achie...
3 weeks ago
$160K - $185K *
Join a team that's redefining the SaaS landscape by driving strategic growth and closing high-value deals. Engage with senior leaders, develop a robust pipeline, and collaborate cross-functionally to...
2 days ago
Associate Director, Media Investment
$97K - $149K *
Lead the charge in cross-channel media investments, driving strategic planning and execution across various platforms. Collaborate with teams to optimize performance and exceed client goals while fost...
1 week ago
Director, Commerce Programmatic
$100K - $230K *
Transform the retail media landscape by leading programmatic activations across major platforms. Drive strategy, optimize campaigns, and enhance client relationships to deliver exceptional results in...
1 week ago
Director, Commerce Programmatic
$100K - $230K *
Drive excellence in programmatic commerce by leading audience strategy, campaign management, and performance integration across multiple retail media networks. Collaborate with teams to optimize media...
1 week ago
Director, Regulatory Operations
$147K *
Lead the charge in managing a dynamic production team to optimize resources, enhance operational efficiency, and ensure compliance across campaigns while delivering exceptional results aligned with st...
5 days ago
Director, Value Consulting & Digital Transformation
$113K - $160K *
Champion the quantification of business impact from technology and transformation investments. Lead financial modeling and value realization efforts, translating insights into actionable recommendatio...
2 days ago
Director, Group Product Management (Technical)
$160K - $287K *
Lead the charge in shaping technology product strategy for a Specialty Business Unit, managing end-to-end delivery and building a high-performing team while aligning product goals with overall enterpr...
Reposted 1 week ago
$145K - $180K *
Join us in leading a dynamic team to enhance client relationships and operational excellence. Oversee project management, staff development, and strategic planning to ensure successful delivery of sol...
Today
$120K - $135K *
Advance strategic medical communication initiatives by leading client partnerships, developing growth strategies, and managing cross-functional teams to deliver impactful solutions in healthcare marke...
5 days ago
Director, Marketing Operations
$110K - $130K *
Transform marketing operations by optimizing the Martech stack, driving lead management, and ensuring accurate attribution to enhance pipeline generation and retention across all marketing channels...
3 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.