Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$188K - $242K *

Unlock potential by leading a dynamic Customer Success team, driving strategic growth and exceptional client experiences. Oversee a 60+ member organization, ensuring value realization and fostering re...

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$175K - $195K *

Join a team that's redefining client leadership in retail and healthcare. Drive strategic partnerships, foster innovation, and lead integrated marketing initiatives to enhance client success and busin...

2 weeks ago

  •   11 - 15 years exp.  •   Media

$150K - $180K *

Lead the charge in driving strategic growth by managing a high-performing sales team, refining sales strategies, and fostering a culture of excellence to achieve ambitious revenue goals...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Drive cross-functional project execution for AI infrastructure deployment, coordinating resources and managing schedules to ensure timely delivery across multiple workstreams while aligning business o...

1 week ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$254K - $317K *

Join a team that's redefining marketing and communications strategies, enhancing brand visibility, and fostering stakeholder engagement. Lead a dynamic group to drive innovative initiatives and uphold...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$254K - $317K *

Lead innovative marketing strategies and enhance brand presence while overseeing comprehensive communications efforts. Drive engagement with stakeholders and ensure operational excellence within the C...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$271K - $339K *

Pioneer innovative marketing strategies and enhance brand presence while overseeing comprehensive communications and client engagement initiatives. Lead a dynamic team to drive stakeholder engagement...

1 week ago

  •   11 - 15 years exp.  •   Legal & Accounting

$150K - $180K *

Elevate your career by leading global procurement strategy for agencies and media. Define commercial structures, optimize media investments, and build relationships across marketing to drive value cre...

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$121K - $194K *

Join a dynamic team to lead operational excellence, driving process improvements and strategic initiatives. Collaborate across functions to enhance efficiency, ensure compliance, and foster a culture...

6 days ago

  •   5 - 7 years exp.  •   Media

$105K - $145K *

Unlock potential by leading digital strategies that drive client success. Collaborate with cross-functional teams to create innovative solutions, nurture client relationships, and deliver impactful re...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $140K *

Lead audience strategy to enhance engagement and loyalty across multiple platforms. Drive growth through data-driven insights, personalized experiences, and innovative programs that transform casual v...

Yesterday

  •   8 - 10 years exp.  •   Media

$225K - $260K *

Elevate services growth by partnering with Sales leadership to define strategies, engage key accounts, and drive solution development. Leverage deep consulting expertise to influence decision-making a...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$225K - $260K *

Unlock your potential by driving strategic growth initiatives in a dynamic consulting environment. Collaborate with sales leadership to enhance account engagement, influence solution design, and foste...

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$95K - $115K *

Elevate client service excellence by managing complex advisor relationships, driving operational efficiency, and advocating for client needs. Collaborate cross-functionally to enhance service delivery...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $170K *

Lead the charge in optimizing client insights and measurement strategies, ensuring data-driven decision-making and enhanced campaign effectiveness while managing a diverse analytics team and fostering...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$121K - $194K *

Drive operational excellence by leading media delivery initiatives, optimizing processes, and fostering collaboration across teams to enhance performance and client satisfaction in a dynamic media env...

1 week ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Drive strategic growth by developing and closing complex cybersecurity opportunities. Build relationships with executive stakeholders while leveraging a diverse partner ecosystem to solve security cha...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Elevate your career by driving strategic growth in cybersecurity consulting. Collaborate with executive leaders to close complex deals and leverage a diverse partner ecosystem, all while achieving sig...

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Empower growth by driving strategic cybersecurity solutions across enterprise accounts. Leverage executive relationships and a diverse partner ecosystem to close complex deals and achieve significant...

San Antonio, TXRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive strategic growth in cybersecurity consulting by building executive relationships and closing complex deals. Leverage a diverse partner ecosystem to deliver tailored solutions while achieving sig...

Los Angeles, CARemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive strategic growth by managing complex cybersecurity accounts, building executive relationships, and leveraging a diverse partner ecosystem to achieve significant revenue targets and enhance clien...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Unlock your potential as a strategic leader driving growth in cybersecurity consulting. Engage with executive stakeholders, close complex deals, and leverage a vast partner ecosystem to deliver tailor...

Scottsdale, AZRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Drive client engagement and develop strategic relationships to enhance business growth. Leverage consultative selling and industry insights to deliver tailored solutions, ensuring client satisfaction...

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$100K - $120K *

Drive client success by managing strategic initiatives and relationships, ensuring revenue growth and satisfaction across a diverse portfolio. Collaborate with cross-functional teams to deliver innova...

Markham, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Champion client success by managing post-sale relationships, driving product adoption, and providing strategic guidance to enhance client performance and satisfaction. Collaborate with cross-functiona...

Toronto, ONIn-Person

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.