Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
$86K - $165K *
Elevate your career by leading the strategic vision and growth of a dynamic Personal Lines department. Drive innovation, optimize service delivery, and cultivate key stakeholder relationships to enhan...
Reposted 3 weeks ago
$86K - $165K *
Lead the charge in developing strategic vision and growth initiatives for the Personal Lines department, enhancing profitability and client satisfaction while overseeing resource allocation and foster...
Reposted 3 weeks ago
$86K - $165K *
Pioneer strategies and drive growth in Personal Lines, overseeing operations and aligning objectives with company goals. Foster excellence in service delivery, innovate processes, and cultivate stakeh...
Reposted 3 weeks ago
$100K - $230K *
Lead and elevate program delivery for a complex, multi-disciplinary initiative. Drive strategic orchestration, foster team growth, and ensure compliance while optimizing outcomes through innovative pr...
1 week ago
$120K - $150K *
Manage and execute comprehensive marketing strategies to enhance brand visibility, oversee a creative team, and develop communication collateral, while collaborating with leadership to drive firm obje...
Reposted 3 weeks ago
$110K - $130K *
Champion a dynamic marketing strategy that enhances branding and PR efforts. Lead a talented team to craft impactful communications while driving collaboration with firm leaders for strategic growth a...
Reposted 3 weeks ago
Managing Director, CFO Advisory Services
$263K - $395K *
Join a team that's shaping the future of finance transformation by leading high-impact FP&A engagements, mentoring talent, and driving business development in a dynamic, growth-oriented environment...
3 weeks ago
Director, Marketing Transformation Strategy
$121K - $194K *
Drive transformative marketing strategies by collaborating with senior stakeholders to design and govern large-scale commercial transformations, ensuring measurable outcomes and value realization acro...
2 days ago
$125K - $145K *
Champion strategic growth by identifying opportunities, building relationships, and collaborating across teams to drive business success. Leverage marketing and technology insights to enhance client s...
2 weeks ago
Vice President, Strategy and Analytics
$160K - $200K *
Transform your career by leading a dynamic Strategy & Analytics practice. Drive innovation, enhance advisor engagement, and develop a talented team while delivering high-level client solutions in a ha...
1 week ago
Vice President, Strategy and Analytics
$160K - $200K *
Shape the future of analytics in real estate by leading a dynamic team, driving innovation, and delivering high-impact solutions. Collaborate with advisors and clients to enhance service offerings and...
1 week ago
Director, Strategic Sales(TMS, WMS & SaaS Focused)
$90K - $170K *
Join a team that's driving strategic sales in TMS, WMS, and SaaS solutions. Lead initiatives to achieve sales targets, develop customer relationships, and promote innovative technology offerings while...
6 days ago
$140K - $180K *
Accelerate growth by leading a dynamic sales team, managing key agency relationships, and driving strategic initiatives to exceed fiscal objectives while fostering innovation and collaboration across...
2 weeks ago
$180K - $220K *
Join a team that's shaping the future of enterprise sales strategy. Lead multi-year growth initiatives, drive new-business acquisition, and influence executive-level decisions to enhance market positi...
4 weeks ago
$180K - $220K *
Shape the future of enterprise sales by developing and executing a multi-year growth strategy, driving new-business initiatives, and leading senior sales leadership to achieve top-line revenue and pro...
4 weeks ago
Medical Director - Client Services and Analytics
$180K - $220K *
Lead the charge in transforming clinical sales strategies, enhancing client engagement, and driving market growth through innovative solutions and collaboration across teams to optimize healthcare del...
6 days ago
$95K - $115K *
Engage with clients to foster strategic relationships, drive growth, and ensure satisfaction. Lead account management efforts, oversee P&L performance, and collaborate with cross-functional teams to o...
2 weeks ago
$121K - $166K *
Join a team that's redefining media strategy for a global nonprofit. Lead integrated digital campaigns focused on performance, driving measurable outcomes and optimizing investments within a collabora...
2 weeks ago
Lead Program Manager, Technical Services
$135K - $150K *
Lead the charge in delivering complex enterprise PXM, PIM, and MDM programs, ensuring predictable outcomes and stakeholder confidence through effective planning, execution, and governance across multi...
Yesterday
$125K - $150K *
Elevate strategic RFP procurement and bidding initiatives in healthcare, driving large-scale business opportunities while collaborating across teams to deliver competitive proposals and innovative rev...
1 week ago
Sr. Director, Business Development
$160K - $190K *
Advance business development initiatives by forging strategic partnerships in the sports industry. Lead negotiations, manage financial proposals, and collaborate across teams to drive revenue growth a...
1 week ago
Director, Member Services, Medicaid
$156K - $215K *
Empower quality engineering excellence by leading strategic initiatives across diverse technology portfolios. Drive modernization, enhance automation, and foster collaboration to ensure high-quality s...
Reposted 5 days ago
Director, Member Services, Medicaid
$156K - $215K *
Transform quality engineering practices by leading strategic initiatives across technology portfolios, enhancing delivery quality, and fostering team performance through innovative automation and AI i...
Reposted 5 days ago
Director, Member Services, Medicaid
$156K - $215K *
Champion quality engineering excellence across diverse technology portfolios, leading teams to enhance delivery quality, automate testing, and drive continuous improvement. Collaborate with cross-func...
Reposted 5 days ago
Director, Member Services, Medicaid
$156K - $215K *
Shape the future of quality engineering by leading strategic initiatives across technology portfolios. Drive team performance, embed quality practices, and enhance delivery speed and stability through...
Reposted 5 days ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.