Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.
A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.
Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.
Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.
Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.
Director, Business Intelligence & Category Management
$125K - $150K *
Empower high-performing teams to deliver business intelligence insights, manage client relationships, and drive impactful category management strategies through innovative analysis and collaboration w...
1 month ago
Director - Product Management, LillyDirect, EMEA
$163K - $297K *
Champion the development and execution of innovative digital product strategies across EMEA, enhancing consumer experiences and driving key performance indicators in a high-growth e-commerce environme...
6 days ago
Director, Client Experience & Relationship Management
$110K - $130K *
Lead the charge in enhancing client experiences by championing a culture of CARE. Collaborate across departments to implement strategic initiatives, develop training programs, and ensure consistent, h...
3 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Lead impactful forensic accounting and litigation support initiatives, mentoring teams and expanding client relationships while delivering clear financial analysis and expert testimony in complex matt...
Reposted 2 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Lead complex forensic accounting and litigation support engagements. Mentor teams, expand client relationships, and drive practice growth while delivering expert financial analyses and testimony acros...
Reposted 2 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Join our team to lead complex forensic accounting and dispute advisory projects while mentoring professionals and driving growth. Engage directly with clients, ensuring clarity in financial assessment...
Reposted 2 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Lead complex forensic accounting and litigation support engagements while mentoring teams and expanding client relationships to drive practice growth in a collaborative and high-impact environment...
Reposted 2 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Partner with us to lead complex forensic and litigation support engagements, driving growth and mentoring teams. Deliver clear financial analyses, manage client relationships, and provide expert testi...
Reposted 2 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Join a high-impact team leading forensic accounting and litigation support engagements while mentoring professionals and expanding client relationships to drive practice growth and deliver clear finan...
Reposted 2 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Lead impactful forensic accounting and litigation support initiatives, mentoring teams and managing client relationships while driving practice growth and delivering expert financial analyses in diver...
Reposted 2 weeks ago
Director - Forensic & Dispute Advisory Services
$174K - $302K *
Join a dynamic team to lead forensic accounting and litigation support engagements. Drive client relationships, mentor teams, and deliver insightful financial analyses while shaping practice growth in...
Reposted 2 weeks ago
Director, Communications Design
$130K - $150K *
Accelerate progress at the forefront of communications design, leading integrated media strategies for pharmaceutical brands. Collaborate with teams to create impactful omnichannel plans that engage h...
5 days ago
Manager, Client Service Consultants
$95K - $115K *
Unlock potential by leading a dynamic Client Service Consultant team while managing client accounts. Drive operational excellence, enhance workflows, and collaborate with custodians and internal teams...
1 week ago
Executive New Business Director
$250K - $275K *
Empower organizational success by leading strategic direction, fostering client relationships, and ensuring operational excellence. Drive growth through collaboration and innovative solutions while ma...
5 days ago
$140K - $160K *
Lead the implementation of a cutting-edge SEO strategy, managing client accounts and driving performance through collaboration with teams. Mentor staff, innovate processes, and ensure best practices t...
3 weeks ago
$140K - $160K *
Join a dynamic team to lead the execution of innovative SEO strategies, driving client success through effective account management and collaboration with specialists. Elevate your career by mentoring...
3 weeks ago
$237K - $275K *
Join a team that's redefining client partnerships by owning strategic accounts, driving revenue growth, and ensuring client satisfaction through integrated solutions and executive relationships across...
6 days ago
$237K - $275K *
Join us to lead strategic accounts generating $15M to $20M+ annually. Drive client satisfaction, retention, and growth while managing executive relationships and navigating complex environments across...
6 days ago
$123K - $185K *
Bring your expertise to lead Wealth field activation and advisor engagement. Drive strategic initiatives, enhance advisor effectiveness, and ensure successful change adoption through effective communi...
2 days ago
$123K - $185K *
Reimagine advisor engagement by leading strategic initiatives that enhance effectiveness, productivity, and communication across Wealth. Drive change activation and support deployment to ensure sustai...
2 days ago
Associate Director, Relationship Management & Business Development
$93K - $116K *
Optimize strategic corporate relationships and drive new business growth in North America. Manage key accounts, develop proposals, and lead negotiations while mentoring junior team members to enhance...
Today
Director, Practice Development
$125K - $150K *
Drive strategic growth by managing client accounts and expanding market share. Collaborate with internal teams to deliver tailored solutions and ensure client satisfaction while mentoring team members...
6 days ago
Director, H2R Transformation Delivery
$125K - $150K *
Elevate the future of H2R transformation by leading cross-functional delivery, ensuring seamless integration of HR processes, technology, and operations while driving organizational readiness and sust...
3 weeks ago
$150K - $160K *
Drive impactful client relationships and optimize performance across multiple platforms. Lead teams in executing tailored strategies, ensuring campaign success while mentoring talent and managing vend...
5 days ago
Director, Business Analytics & Intelligence
$125K - $150K *
Unlock insights as you lead business analytics and intelligence efforts across the California market. Collaborate with cross-functional teams to transform complex data into actionable strategies that...
4 weeks ago
What does a Director of Client Services do?
A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.
What qualifications are typically required for Director, Client Services jobs?
Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.
How much do Director, Client Services jobs pay?
Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.
What industries hire Directors of Client Services?
Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.
What career paths can follow a Director of Client Services role?
Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.