Director, Client Services Jobs

Explore Director, Client Services opportunities on Ladders, where professionals can find vetted roles paying $100,000 or more. These senior leaders shape the client experience, guide service teams, and build the relationships that support retention and business growth.

What Does a Director of Client Services Do?

A Director of Client Services oversees how an organization serves and supports its clients. Responsibilities may include setting service standards, managing client-facing teams, resolving escalations, improving processes, and aligning delivery with client goals. Depending on the company, the role may also involve account strategy, renewals, and identifying opportunities to expand partnerships.

Skills and Qualifications

Employers often seek candidates with experience leading client services, customer success, account management, or related teams. Strong communication, strategic planning, team leadership, problem-solving, and relationship-building skills are important. Familiarity with service metrics, budgets, CRM platforms, and the relevant industry can also be valuable. Requirements vary by employer and role.

Career Opportunities

Director, Client Services positions are available across industries such as technology, consulting, financial services, healthcare, marketing, and business services. The scope can range from leading a single service function to overseeing a large portfolio of clients and multiple teams. Experienced directors may advance to vice president or executive leadership roles in client experience, customer success, or operations.

Find Director, Client Services Jobs on Ladders

Browse vetted Director, Client Services jobs paying $100,000 or more on Ladders. Review role requirements, compare opportunities, and find leadership positions aligned with your experience and career goals.

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$125K - $150K *

Empower high-performing teams to deliver business intelligence insights, manage client relationships, and drive impactful category management strategies through innovative analysis and collaboration w...

Toronto, ONIn-Person

1 month ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$163K - $297K *

Champion the development and execution of innovative digital product strategies across EMEA, enhancing consumer experiences and driving key performance indicators in a high-growth e-commerce environme...

RemoteRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Lead the charge in enhancing client experiences by championing a culture of CARE. Collaborate across departments to implement strategic initiatives, develop training programs, and ensure consistent, h...

3 weeks ago

  •   5 - 7 years exp.  •   Legal & Accounting

$174K - $302K *

Lead impactful forensic accounting and litigation support initiatives, mentoring teams and expanding client relationships while delivering clear financial analysis and expert testimony in complex matt...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Lead complex forensic accounting and litigation support engagements. Mentor teams, expand client relationships, and drive practice growth while delivering expert financial analyses and testimony acros...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Join our team to lead complex forensic accounting and dispute advisory projects while mentoring professionals and driving growth. Engage directly with clients, ensuring clarity in financial assessment...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Lead complex forensic accounting and litigation support engagements while mentoring teams and expanding client relationships to drive practice growth in a collaborative and high-impact environment...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Partner with us to lead complex forensic and litigation support engagements, driving growth and mentoring teams. Deliver clear financial analyses, manage client relationships, and provide expert testi...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Join a high-impact team leading forensic accounting and litigation support engagements while mentoring professionals and expanding client relationships to drive practice growth and deliver clear finan...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Lead impactful forensic accounting and litigation support initiatives, mentoring teams and managing client relationships while driving practice growth and delivering expert financial analyses in diver...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$174K - $302K *

Join a dynamic team to lead forensic accounting and litigation support engagements. Drive client relationships, mentor teams, and deliver insightful financial analyses while shaping practice growth in...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$130K - $150K *

Accelerate progress at the forefront of communications design, leading integrated media strategies for pharmaceutical brands. Collaborate with teams to create impactful omnichannel plans that engage h...

5 days ago

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Unlock potential by leading a dynamic Client Service Consultant team while managing client accounts. Drive operational excellence, enhance workflows, and collaborate with custodians and internal teams...

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$250K - $275K *

Empower organizational success by leading strategic direction, fostering client relationships, and ensuring operational excellence. Drive growth through collaboration and innovative solutions while ma...

5 days ago

  •   Less than 5 years exp.  •   Media

$140K - $160K *

Lead the implementation of a cutting-edge SEO strategy, managing client accounts and driving performance through collaboration with teams. Mentor staff, innovate processes, and ensure best practices t...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$140K - $160K *

Join a dynamic team to lead the execution of innovative SEO strategies, driving client success through effective account management and collaboration with specialists. Elevate your career by mentoring...

3 weeks ago

  •   5 - 7 years exp.  •   Media

$237K - $275K *

Join a team that's redefining client partnerships by owning strategic accounts, driving revenue growth, and ensuring client satisfaction through integrated solutions and executive relationships across...

United StatesRemote

6 days ago

  •   11 - 15 years exp.  •   Media

$237K - $275K *

Join us to lead strategic accounts generating $15M to $20M+ annually. Drive client satisfaction, retention, and growth while managing executive relationships and navigating complex environments across...

6 days ago

  •   11 - 15 years exp.  •   Media

$123K - $185K *

Bring your expertise to lead Wealth field activation and advisor engagement. Drive strategic initiatives, enhance advisor effectiveness, and ensure successful change adoption through effective communi...

2 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$123K - $185K *

Reimagine advisor engagement by leading strategic initiatives that enhance effectiveness, productivity, and communication across Wealth. Drive change activation and support deployment to ensure sustai...

Etobicoke, ONIn-Person

2 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$93K - $116K *

Optimize strategic corporate relationships and drive new business growth in North America. Manage key accounts, develop proposals, and lead negotiations while mentoring junior team members to enhance...

Today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$125K - $150K *

Drive strategic growth by managing client accounts and expanding market share. Collaborate with internal teams to deliver tailored solutions and ensure client satisfaction while mentoring team members...

Arizona, USRemote

6 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$125K - $150K *

Elevate the future of H2R transformation by leading cross-functional delivery, ensuring seamless integration of HR processes, technology, and operations while driving organizational readiness and sust...

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $160K *

Drive impactful client relationships and optimize performance across multiple platforms. Lead teams in executing tailored strategies, ensuring campaign success while mentoring talent and managing vend...

5 days ago

  •   Less than 5 years exp.  •   Media

$125K - $150K *

Unlock insights as you lead business analytics and intelligence efforts across the California market. Collaborate with cross-functional teams to transform complex data into actionable strategies that...

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What does a Director of Client Services do?question toggle

    A Director of Client Services leads client-facing service teams and helps ensure that delivery meets client needs and business objectives. Duties can include setting service standards, managing escalations, improving processes, tracking performance, and supporting retention and account growth.

  • What qualifications are typically required for Director, Client Services jobs?question toggle

    Requirements vary, but employers commonly look for substantial experience in client services, customer success, account management, or a related field, along with a record of team leadership. Communication, strategic thinking, relationship management, and service-operations skills are often important.

  • How much do Director, Client Services jobs pay?question toggle

    Compensation varies by employer, industry, location, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, including Director, Client Services opportunities that meet this threshold.

  • What industries hire Directors of Client Services?question toggle

    Organizations in technology, consulting, financial services, healthcare, marketing, and business services may hire Directors of Client Services. Responsibilities and client portfolios differ by industry.

  • What career paths can follow a Director of Client Services role?question toggle

    Potential next steps include vice president or executive roles in client experience, customer success, account management, service delivery, or operations. Advancement depends on experience, company structure, and business needs.