Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Network Operations Engineer II
$72K - $115K *
Elevate network operations by troubleshooting and optimizing a global data center network. Lead incident response, enhance processes, and drive automation initiatives while collaborating with engineer...
1 week ago
Network Operations Engineer II
$72K - $115K *
Support advanced network operations by troubleshooting and optimizing a global data center network. Collaborate with teams to resolve complex issues, enhance processes, and drive continuous improvemen...
1 week ago
$83K - $137K *
Unlock potential by supporting enterprise virtualization and Kubernetes platforms. Collaborate with senior engineers to ensure reliability and performance across multiple data centers, while building...
5 days ago
$100K - $120K *
Empower innovation by collaborating with cross-functional teams to enhance and support the Data & AI platform. Drive operational efficiency, ensure platform reliability, and contribute to automation i...
3 weeks ago
$150K - $180K *
Champion the design and operation of scalable backend systems for AI-driven healthcare applications, focusing on reliability, observability, and orchestration of complex workflows to enhance clinician...
1 week ago
Staff Software Engineer - AI II
$137K - $254K *
Champion the development of AI-driven systems, architecting innovative solutions that enhance legal services. Collaborate cross-functionally to deliver high-performing applications, ensuring quality a...
2 weeks ago
Staff Software Engineer - AI II
$137K - $254K *
Drive innovation in AI by architecting and implementing cutting-edge systems that enhance legal solutions. Collaborate across teams to deliver scalable, intelligent applications while ensuring quality...
2 weeks ago
$100K - $120K *
Join a team that's revolutionizing pharmacy operations with AI. As a Software Engineer, you'll independently ship impactful features and fixes, collaborating closely with experienced engineers in a fa...
3 weeks ago
Senior Software Engineer, Mobile, iOS
$174K - $252K *
Join a team that's shaping the future of mobile technology through innovative iOS development. Leverage your programming expertise and leadership skills to drive impactful software solutions and enhan...
3 days ago
Associate Partner Solutions Engineer, gTech Ads Sellside
$102K - $144K *
Launch innovative technical solutions for partners, driving seamless integration and optimizing ad tech platforms. Collaborate with teams to troubleshoot challenges and empower stakeholders through ef...
5 days ago
Software Development Engineer - Amazon LEO Network Services, LEO Pop
$165K - $223K *
Champion the future of connectivity by developing innovative software solutions for a groundbreaking satellite network. Collaborate across teams to enhance system reliability and mentor junior enginee...
2 weeks ago
Senior Software Engineer, Backend
$188K - $242K *
Champion large-scale projects from discovery to launch, enhancing customer impact through collaboration and technical leadership. Drive system performance and security while mentoring peers in a dynam...
1 week ago
Sr Platform Engineer - Backend
$150K - $225K *
Drive innovation by designing and maintaining scalable backend services that empower AI applications. Collaborate with cross-functional teams to establish robust platform capabilities and ensure relia...
3 days ago
Sr Platform Engineer - Backend
$150K - $225K *
Join a team that's shaping the future of AI by designing and building scalable backend services. Collaborate with cross-functional teams to enhance platform capabilities and ensure reliable, secure so...
3 days ago
Sr Platform Engineer - Backend
$150K - $225K *
Drive the development of scalable backend services for AI applications, ensuring secure, reliable, and maintainable solutions. Collaborate with cross-functional teams to establish foundational platfor...
3 days ago
Software Engineer, IT Infrastructure
$174K - $252K *
Unlock potential by leading the design and development of innovative database solutions on GCP. Collaborate with cross-functional teams to enhance data management and analytics, driving technical exce...
1 week ago
$110K - $130K *
Join a team that's shaping the future of semiconductor manufacturing by ensuring the highest quality standards. Lead cross-functional initiatives, drive improvements, and enhance product reliability t...
3 weeks ago
Development Manager - Customer Engagement Systems (Voice, SMS, Lifecycle)
$110K - $130K *
Lead the design and optimization of customer engagement systems across voice, SMS, and lifecycle channels. Drive performance improvements that enhance speed-to-lead and conversion rates while managing...
3 weeks ago
Software Engineer 2 - Kubernetes Backend and Platform Engineering
$103K - $155K *
Join a team that's shaping the future of AI infrastructure by architecting and scaling a cutting-edge Kubernetes platform. Drive innovation in AI/ML workloads and collaborate with cross-functional tea...
2 days ago
Software Development Engineer II (SDE2), Trust Experience
$124K - $155K *
Transform customer onboarding by designing and building secure backend services and APIs. Collaborate with cross-functional teams to enhance system reliability and performance while managing sensitive...
3 days ago
$80K - $95K *
Engage in solving complex distributed systems challenges, driving impactful projects from inception to launch. Collaborate with a dynamic team to enhance performance and reliability while fostering a...
4 days ago
Staff Software Engineer - Developer Experience
$138K - $165K *
Lead the charge in enhancing developer productivity and satisfaction by driving technical strategy and implementing AI-driven solutions. Collaborate across teams to streamline workflows and mentor eng...
4 days ago
Principal Engineer ( AI + Dev Tooling)
$203K - $316K *
Drive the technical vision for agentic engineering, empowering engineers to collaborate with AI coding agents. Shape standards and tools that enhance productivity and developer experience across the o...
1 week ago
$202K - $253K *
Shape the future of cardiometabolic care by driving backend architecture and cross-functional collaboration. Lead technical direction, mentor engineers, and deliver scalable solutions that enhance mem...
3 weeks ago
$170K - $253K *
Join a team that's shaping the future of cloud solutions by developing and maintaining innovative software. Collaborate with engineers to solve complex challenges and enhance system performance while...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.