Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Engineer secure, scalable cloud platforms and automate workflows. Lead migrations, implement observability, and mentor junior engineers while driving cloud-native adoption in a collaborative environme...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$107K - $195K *

Transform media processing workflows by providing expert application support, troubleshooting complex issues, and ensuring seamless operations across Windows and Linux environments while collaborating...

2 weeks ago

  •   8 - 10 years exp.  •   Technical Services

$85K - $135K *

Collaborate to drive technical issue resolution and enhance support systems while serving enterprise clients across our AI platform, ensuring seamless communication and operational excellence in a fas...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$175K - $235K *

Join a dynamic team as a Developer Advocate, driving engagement and adoption of our platform. Leverage your expertise to connect with the developer community, create impactful content, and influence p...

Vancouver, BCIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$182K - $207K *

Drive developer engagement by creating impactful content and strategies that enhance platform adoption. Collaborate with cross-functional teams to advocate for developer needs and shape product roadma...

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$182K - $207K *

Drive developer engagement and community growth by creating impactful content, advocating for developer needs, and collaborating with cross-functional teams to enhance platform adoption and user exper...

1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $95K *

Shape the future of AI Server Technical Support by designing and deploying intelligent automations that enhance service delivery and streamline processes for global customers, collaborating with cross...

5 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$108K - $130K *

Support the design and direction of Azure CI/CD and Infrastructure as Code, driving architectural decisions and enhancing team capabilities while fostering collaboration between DevOps and application...

3 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$95K - $115K *

Support customers by troubleshooting and resolving product issues swiftly. Collaborate with teams to enhance support processes and documentation, ensuring a seamless experience in a fast-paced AI envi...

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$80K - $95K *

Advance healthcare technology by providing L2 support for critical applications, ensuring stability and reliability. Collaborate with clinical teams and IT to resolve incidents and enhance workflows...

Yesterday

  •   Less than 5 years exp.  •   Staffing

$80K - $95K *

Join a team that's dedicated to enhancing healthcare through AI. Leverage your technical expertise to resolve complex issues, support clinicians, and ensure product reliability in high-stakes environm...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$135K - $160K *

Shape the future of developer engagement by building impactful content and community connections. Drive feedback loops, create technical resources, and represent innovative products at events, fosteri...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Shape the developer experience by creating impactful content and engaging with the community. Collaborate on innovative solutions using Cast AI products while advocating for user needs and enhancing t...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Engage with the developer community by creating impactful content and tutorials using the Cast AI suite. Advocate for user feedback, represent products at events, and help shape the voice of Cast AI a...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$144K - $208K *

Transform data center engineering by optimizing infrastructure design and operations. Lead innovative projects, ensuring compliance and efficiency while collaborating with cross-functional teams to en...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$70K - $106K *

Transform the technology experience for a dynamic office environment, providing high-touch support to executives and employees. Lead site projects, troubleshoot complex issues, and drive automation in...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$184K - $250K *

Elevate your career by designing and developing high-quality services that enhance the developer experience on AWS. Lead architectural innovations while ensuring scalability and reliability in a colla...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$114K - $179K *

Drive innovative technical solutions by partnering with sales teams to address complex client needs and elevate engineering workflows, ensuring successful integration of products throughout the sales...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$151K - $204K *

Unlock your potential by developing intuitive systems that streamline lab operations, enhance scheduling, and improve equipment management. Collaborate with engineers to create tools that drive effici...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$129K - $174K *

Drive the design and implementation of test automation frameworks for satellite networks, ensuring robust validation across hardware and software layers while enhancing operational excellence in a hig...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$70K - $131K *

Unlock potential by providing essential IT support for Windows systems and Microsoft 365 applications. Collaborate with a dynamic team to enhance user experience, troubleshoot issues, and maintain net...

1 week ago

  •   Less than 5 years exp.  •   Media

$168K - $227K *

Lead the charge in designing and building AI-powered search and ranking systems. Own architecture and strategy for IMDb's discovery platform, driving innovation in large-scale distributed systems and...

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$179K - $234K *

Lead the charge in developing a high-performing Solutions Engineering team, driving pre-sales strategies, optimizing processes, and collaborating across functions to enhance customer success and accel...

New York, NYRemote

5 days ago

  •   5 - 7 years exp.  •   Information Technology

$147K - $211K *

Develop and test robust software solutions, collaborating with teams to enhance system quality and reliability while resolving complex technical issues and optimizing performance...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$152K - $211K *

Join a team that's driving innovation in software development by applying advanced technologies and collaborating across functions to deliver high-impact solutions and enhance user experiences in dyna...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.