Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Software Engineer (Kubernetes Focused)
$120K - $145K *
Lead the charge in developing robust Java applications and managing Kubernetes deployments, collaborating with engineers for reliable enterprise software while guiding and mentoring teams to achieve e...
Reposted yesterday
Staff Software Engineer | Platform Team
$225K - $260K *
Lead the charge in enhancing our platform's foundation. Tackle complex systems, improve developer tooling, and drive AI tool adoption to elevate engineering practices and platform performance across a...
Reposted 1 month ago
Sr Business Systems Analyst (Collaboration Engineering)
$135K - $202K *
Analyze business processes and leverage AI-driven solutions to enhance collaboration and efficiency. Lead a global team in modernizing technology stacks, driving project delivery, and ensuring seamles...
2 weeks ago
Software Dev Engineer II - AMZ27607.1
$143K - $194K *
Join a dynamic team to design, develop, and implement innovative software solutions. Engage in the full development cycle, mentor junior engineers, and contribute to robust, efficient applications tha...
3 days ago
$119K - $179K *
Join our dynamic team to enhance customer satisfaction in the Healthcare sector. You'll advocate for clients, manage relationships, and drive product adoption while resolving critical issues and ensur...
Reposted 1 week ago
Advanced Software Engineer - DevSecOps
$110K - $130K *
Join us to drive software integration projects, ensuring high-quality deliverables and seamless collaboration across teams while implementing DevSecOps practices and enhancing our aerospace technology...
1 week ago
Software Development Engineer II, AWS Emerging Planning Solutions
$143K - $194K *
Transform software solutions by designing and implementing high-quality systems. Collaborate with stakeholders, mentor peers, and enhance productivity through innovative tools while ensuring impactful...
Reposted 2 days ago
Software Development Engineer II, AWS Emerging Planning Solutions
$143K - $194K *
Elevate your career by designing and implementing innovative software solutions. Collaborate with cross-functional teams to enhance customer experiences while mentoring peers and integrating cutting-e...
Reposted 6 days ago
Software Development Engineer II, AWS Emerging Planning Solutions
$143K - $194K *
Join a team that's pioneering innovative cloud solutions, tackling big data and machine learning challenges. Collaborate with top talent to enhance customer experiences and drive operational excellenc...
1 week ago
Senior Full Stack Software Engineer
$91K - $163K *
Drive innovative AI-powered solutions by designing, coding, and deploying scalable microservices and RESTful APIs, while mentoring team members and ensuring system performance in a flexible telecommut...
3 days ago
Software Engineer, Model API Infra
$119K - $234K *
Optimize the production API and agentic platform for MAI models, ensuring reliable deployment and performance. Collaborate with cross-functional teams to enhance model capabilities and automate the de...
3 days ago
Software Engineer, Model API Infra
$119K - $234K *
Partner with us to build and operate scalable API services for MAI models, ensuring training and production parity. Collaborate across teams to automate model deployment and enhance system reliability...
3 days ago
Senior Product Manager, Chat, Video, and Collaboration Integrations
$192K - $240K *
Elevate the future of collaboration by leading the development of integrations that enhance communication and streamline workflows across major platforms like Slack, Teams, and Zoom, ensuring seamless...
Yesterday
$80K - $95K *
Engineer innovative software solutions for UAS products, driving development and deployment across the software lifecycle. Collaborate with cross-functional teams to enhance capabilities and ensure hi...
2 weeks ago
$155K - $190K *
Advance your career by building scalable software solutions using modern AI tools. Collaborate remotely to enhance stability, mitigate technical debt, and engage in meaningful discussions while levera...
Reposted today
$155K - $190K *
Empower our team by building scalable software solutions using AI workflows. Collaborate remotely to enhance stability, engage in code reviews, and stay ahead of emerging technologies while driving in...
2 weeks ago
$155K - $190K *
Transform the future of software development by building scalable, AI-augmented solutions. Collaborate with a dynamic team to enhance stability, engage in code reviews, and stay ahead of emerging tech...
2 weeks ago
Senior Software Engineer, Apple Services Engineering
$145K - $175K *
Elevate your career by developing cutting-edge cloud services infrastructure. Join a passionate team to enhance user privacy and deliver high-quality, scalable applications for millions of Apple custo...
2 weeks ago
$120K - $145K *
Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...
2 weeks ago
Platform Engineer - Enterprise AI
$135K - $160K *
Champion innovation in AI by designing and building core platform services, ensuring reliable deployments, and enhancing observability for enterprise solutions. Collaborate with a dynamic team to driv...
5 days ago
$146K - $162K *
Drive innovation in AI by developing scalable systems and features that enhance intelligent collaboration. Collaborate with cross-functional teams to implement robust solutions, ensuring quality and r...
1 week ago
Engineering Manager - Secure Access
$140K - $170K *
Advance your career by leading a dynamic team in developing secure access solutions. Drive technical direction, manage project delivery, and mentor engineers while balancing customer reliability with...
3 weeks ago
$81K - $146K *
Shape the future of our infrastructure by designing resilient systems, optimizing performance, and implementing CI/CD pipelines. Collaborate in an Agile environment to enhance reliability, security, a...
Reposted 2 weeks ago
Senior Technical Program Manager
$131K - $152K *
Innovate with us to drive program strategy and execution across Customer Operations and Brand Marketing, connecting teams and enhancing customer experiences while leveraging AI for improved workflows...
2 weeks ago
Senior Technical Program Manager
$124K - $172K *
Empower your career as a Senior TPM, driving program strategy and execution across Customer Operations and Brand Marketing. Collaborate with diverse teams to enhance customer experiences and brand ide...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.