Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Principal Software Engineer - SRE, Incident Response & Operational Excellence
$247K - $335K *
Shape the future of incident management by leading critical recovery efforts, driving operational excellence, and enhancing observability across business units. Collaborate with teams to ensure swift...
2 weeks ago
Principal Platform Engineer - Integrations
$200K - $350K *
Shape the future of AI integration by leading the design and development of scalable, secure frameworks that connect third-party agents to our technology ecosystem, ensuring data ownership and interop...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Grow your career with a pivotal role in designing and implementing scalable AI integration frameworks, ensuring secure and standardized connectivity across platforms while collaborating with cross-fun...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Unlock potential by leading the design and development of scalable AI integration frameworks. Collaborate with cross-functional teams to establish standards and ensure secure, reliable connections bet...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Accelerate progress at the forefront of AI integration by leading the design and development of scalable, secure frameworks that connect third-party AI agents to enterprise systems, ensuring data inte...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Empower the future of AI integration by leading the design and development of scalable frameworks that connect third-party agents to enterprise systems, ensuring security, interoperability, and produc...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Lead the design and development of scalable AI integration frameworks, ensuring secure connectivity and interoperability across platforms. Collaborate with cross-functional teams to establish standard...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Optimize integration capabilities by leading the design and development of AI agent frameworks. Collaborate with cross-functional teams to ensure secure, scalable, and standardized solutions that enha...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Unlock potential by leading the design and development of scalable AI integration frameworks. Collaborate with cross-functional teams to establish standards and ensure secure, reliable connections bet...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Join a team that's redefining integration frameworks for AI solutions. Lead the design and development of scalable, secure connections between third-party AI agents and enterprise systems, ensuring da...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Lead the charge in designing and developing scalable integration frameworks for AI agents, ensuring secure and standardized connectivity within the technology ecosystem while collaborating across team...
1 week ago
Principal Platform Engineer - Integrations
$200K - $350K *
Join a team that's redefining integration frameworks for AI solutions. Lead the design and development of scalable, secure connections between third-party AI agents and enterprise systems, ensuring da...
1 week ago
Senior Software Engineer, Identity Development
$175K - $236K *
Join a team that's redefining secure identity solutions. As a Senior Software Engineer, you'll design and operate scalable identity platforms, collaborating across teams to enhance security and develo...
3 weeks ago
Enterprise Customer Success Manager
$110K - $130K *
Unlock potential by overseeing a portfolio of enterprise accounts, fostering strategic partnerships, and driving user engagement to achieve measurable outcomes. Collaborate with internal teams to deli...
5 days ago
Systems Engineer / Level 6 or Level 7
$110K - $130K *
Transform the future of finance systems by managing critical applications, resolving issues, and collaborating with teams to enhance functionality. Leverage your expertise in Workday Financials to dri...
3 days ago
Systems Engineer / Level 6 or Level 7
$110K - $130K *
Unlock your potential by managing Finance systems and applications, collaborating with developers and stakeholders to enhance Salesforce processes, and resolving complex technical issues in a dynamic...
3 days ago
Software Development Engineer - AI Infrastructure Development Platform
$130K - $195K *
Accelerate progress at the intersection of AI and software engineering by designing and implementing backend services for AI applications. Collaborate with cross-functional teams to enhance developer...
1 week ago
Software Development Engineer - AI Infrastructure Development Platform
$130K - $195K *
Build and enhance AI Infrastructure Development Platform, enabling teams to deploy and manage AI agents. Design backend services and tooling, ensuring reliability and scalability while improving devel...
1 week ago
Staff Embedded Software Engineer
$210K - $320K *
Champion high-performance embedded firmware development for automotive platforms, driving architectural decisions and ensuring compliance with safety standards while leading hardware bring-up and syst...
1 week ago
$86K - $198K *
Support national security by designing and implementing cloud solutions, leveraging enterprise architecture expertise to modernize IT infrastructures and enhance operational capabilities for clients i...
1 week ago
$86K - $198K *
Shape the future of cloud security by leveraging your expertise in enterprise architecture and F5 BIG-IP solutions. Collaborate with a skilled team to modernize IT infrastructures and support national...
1 week ago
$86K - $198K *
Transform national security by leveraging cloud capabilities and enterprise architecture. Collaborate with a skilled team to modernize IT infrastructures and tackle complex challenges, ensuring robust...
1 week ago
$86K - $198K *
Unlock the potential of cloud technology by modernizing IT infrastructures. Collaborate with a skilled team to support national security initiatives while leveraging cutting-edge enterprise cloud plat...
1 week ago
$86K - $198K *
Unlock your potential by leveraging cloud technologies to modernize IT infrastructures. Collaborate with a skilled team to support national security initiatives while utilizing cutting-edge tools and...
1 week ago
$86K - $198K *
Elevate your career by leveraging cloud technologies to modernize IT infrastructures. Collaborate with a skilled team to support national security initiatives while utilizing cutting-edge tools and me...
1 week ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.