Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$82K - $135K *

Unlock your potential as you design and operate resilient systems, enhancing reliability and scalability. Collaborate with cross-functional teams to automate operations and drive excellence in high-av...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$82K - $135K *

Join a dynamic team to design and operate resilient, scalable systems, enhancing reliability and automation across platforms. Collaborate with engineering teams to ensure high availability and perform...

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$126K - $180K *

Unlock potential by partnering with clients to enhance Ads product adoption, translating complex requirements into effective solutions, and ensuring seamless media activation through innovative system...

Yesterday

  •   Less than 5 years exp.  •   Enterprise Technology

$65K - $101K *

Drive advanced technical support for complex DesignJet issues, collaborating with teams to enhance service quality and customer experience. Utilize deep product knowledge to resolve hardware, software...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $194K *

Lead the charge in developing innovative security solutions at scale. Collaborate with cross-functional teams to enhance Amazon's security posture through robust software systems and technical leaders...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$160K - $216K *

Architect and integrate sophisticated ontologies and knowledge graphs that enhance enterprise data meaning, enabling advanced analytics and AI applications while ensuring seamless data connectivity an...

Reposted today

  •   Less than 5 years exp.  •   Consumer Technology

$175K - $232K *

Drive technical partnership with AI labs, converting needs into solutions. Lead the architectural design, prototype demos, and manage pilots for revenue growth. Collaborate with R&D; build a scalable...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $232K *

Unlock your potential by leading technical discovery for cutting-edge AI labs. Partner with researchers to translate requirements into tailored solutions while building foundational processes that dri...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $232K *

Champion the technical pre-sales journey by driving AI dataset solutions for top labs. Build demo libraries, establish standards, and convert opportunities into revenue while collaborating with R&D an...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$220K - $265K *

Lead the charge in building a high-performing mobile engineering team, driving technical execution and culture. Oversee multi-persona mobile experiences, architecture, and release operations, shaping...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$148K - $303K *

Lead the charge in developing a high-performing engineering team, tackling complex technical challenges, and driving impactful projects. Collaborate closely with product leaders to translate prioritie...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Elevate your career by leveraging your Workday HCM expertise to enhance and optimize our HR systems. Collaborate with teams to deliver effective solutions, ensuring quality and efficiency throughout t...

6 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$143K - $194K *

Develop and deploy reliable embedded software for consumer electronics, engaging in all SDLC phases. Collaborate with cross-functional teams to enhance product performance and customer experience in a...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$150K - $251K *

Innovate cutting-edge distributed systems software, delivering quality features on-time. Collaborate with teams, mentor engineers, and explore new technologies to enhance development practices in a dy...

Vancouver, BCIn-Person

2 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Transform project execution by leveraging expertise in planning, technical guidance, and integration of multi-discipline efforts. Collaborate across teams to ensure deliverables are met efficiently an...

Reposted 5 days ago

  •   Less than 5 years exp.  •   Energy & Utilities

$143K - $194K *

Drive the design and development of intelligent network controllers, tackling optimization and distributed-systems challenges. Collaborate with cross-disciplinary teams to enhance network performance...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$182K - $186K *

Unlock potential by leading the design and optimization of large-scale distributed systems. Collaborate with diverse teams to enhance reliability and performance, driving innovation in a dynamic envir...

Waterloo, ONIn-Person

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$192K - $267K *

Empower your career by partnering with technical sales teams to drive AI solutions. Leverage your expertise in cloud architecture and machine learning to enhance customer experiences and influence pro...

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Pioneer innovative deployment solutions as you design robust infrastructure for continuous delivery. Collaborate across teams to enhance engineering velocity, implementing best practices while ensurin...

Toronto, ONIn-Person

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Drive innovation in deployment infrastructure, enhancing engineering velocity and safety. Collaborate with teams to build scalable solutions for rapid, autonomous production rollouts while minimizing...

1 month ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $120K *

Champion the development of advanced deployment infrastructures, ensuring safe, rapid, and autonomous software releases across a scalable Kubernetes environment while collaborating with cross-function...

Montreal, QCIn-Person

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Join the charge in transforming deployment experiences by designing robust infrastructure that empowers teams to deliver code quickly, safely, and autonomously across diverse environments. Innovate an...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$135K - $160K *

Elevate your career by designing advanced deployment infrastructure that empowers engineering teams to deliver rapid and safe production changes while minimizing risks in a fast-paced environment...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Information Technology

$151K - $204K *

Elevate the future of cloud computing by leading the development and automation of new server platforms. Drive technical strategies, enhance reliability, and collaborate with cross-functional teams to...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$185K - $285K *

Pioneer new possibilities in a product-focused engineering role where you'll shape and enhance our integration platform, impacting customer success and scaling operations to support diverse, high-volu...

Toronto, ONIn-Person

Reposted 3 days ago

  •   5 - 7 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.