Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$120K - $150K *

Elevate your career by designing and delivering innovative video solutions across diverse sectors. Collaborate with teams to create scalable architectures that enhance broadcast, streaming, and cloud...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $270K *

Drive transformational AI solutions by defining technical strategies and engineering standards for large-scale production systems. Lead software delivery, influence strategic decisions, and ensure ope...

2 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$170K - $205K *

Champion innovation in internal tooling, driving technical vision and collaboration across teams to enhance user experience and operational efficiency within a dynamic AI-focused cloud platform...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$85K - $96K *

Engineer innovative solutions by leveraging your expertise in Java, AWS, and microservices. Collaborate with cross-functional teams to develop high-quality applications while ensuring robust security...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$125K - $150K *

Deliver scalable backend services and APIs for scholarly content, enhancing search and discovery systems. Collaborate with cross-functional teams to optimize performance and reliability while integrat...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$112K - $257K *

Lead the development of secure, scalable cloud solutions using modern frameworks and tools. Collaborate with teams to create efficient systems, ensuring high performance and reliability while advancin...

1 week ago

  •   5 - 7 years exp.  •   Business Services

$143K - $194K *

Transform the future of business intelligence by developing innovative, scalable solutions that leverage AI and enhance user experiences. Collaborate with a dynamic team to drive architectural decisio...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Champion operational excellence by leading a skilled product support team, ensuring optimal performance of software solutions like PrismHR and Salesforce while driving continuous improvement and colla...

5 days ago

  •   5 - 7 years exp.  •   Business Services

$129K - $174K *

Empower innovation by developing scalable solutions for network device management. Collaborate with global teams to enhance frameworks that streamline operations across fulfillment centers, ensuring e...

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$99K - $160K *

Unlock innovative cloud solutions by designing and operating complex systems for U.S. Government agencies. Collaborate with top-tier clients to enhance compliance and customer experience while tacklin...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$152K - $221K *

Innovate solutions by partnering with sales teams to address customer needs, leveraging cloud architecture expertise to drive technical wins and deliver impactful presentations to stakeholders across...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive innovation in software engineering by leveraging advanced technologies and methodologies. Collaborate with cross-functional teams to develop secure, efficient solutions that meet complex program...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Elevate our software engineering capabilities by leveraging your expertise in Linux, Python, and automation. Collaborate with a dynamic team to develop secure, scalable solutions for complex systems w...

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Elevate our go-to-market systems by architecting and building a robust platform that integrates Salesforce, billing, and product data. Lead automation efforts and mentor a growing engineering team to...

4 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$147K - $210K *

Transform mobile experiences by developing innovative Android applications, collaborating with cross-functional teams, and ensuring high-quality code standards to enhance user accessibility and engage...

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$170K - $200K *

Unlock potential by designing and building innovative billing systems that simplify financial transactions and maximize reimbursements, while leveraging AI to enhance efficiency and user experience in...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$136K - $184K *

Drive the development of scalable network infrastructure solutions, enhancing reliability for global fulfillment centers. Collaborate with cross-functional teams to innovate and automate processes, en...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$120K - $140K *

Join a team that's shaping the future of legal tech by leading a dynamic engineering group. You'll drive AI-native workflows, enhance product features, and ensure personal injury victims receive fair...

Toronto, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $180K *

Lead a high-impact engineering team to develop AI-native legal document solutions. Balance strategic leadership with hands-on contributions, collaborating across functions to enhance workflows and ens...

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$102K - $136K *

Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$120K - $145K *

Join a team that's redefining pharmacy operations through AI. As a Senior Engineer, you'll drive features from concept to production, tackling complex healthcare integrations and ensuring robust perfo...

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$89K - $153K *

Elevate client success by architecting advanced ad tech integrations, leveraging AI tools to streamline onboarding and enhance operational efficiency. Collaborate across teams to deliver actionable in...

Yesterday

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Unlock potential by delivering secure cloud hosting environments, providing technical support, and integrating emerging security technologies to enhance mission success and enterprise scalability acro...

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$218K - $245K *

Empower AI observability by delivering end-to-end solutions, collaborating with cross-functional teams to enhance user experiences and insights into agent performance, costs, and errors, while navigat...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $160K *

Architect robust Kubernetes solutions to enhance cloud infrastructure. Drive multi-cloud initiatives and implement cell-based architecture for scalable, reliable services. Join a team dedicated to bui...

RemoteRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.