Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$120K - $150K *
Elevate your career by designing and delivering innovative video solutions across diverse sectors. Collaborate with teams to create scalable architectures that enhance broadcast, streaming, and cloud...
3 weeks ago
Principal Forward Deployed Engineer, AWS Forward Deployed Engineering
$200K - $270K *
Drive transformational AI solutions by defining technical strategies and engineering standards for large-scale production systems. Lead software delivery, influence strategic decisions, and ensure ope...
2 days ago
Senior Software Engineer, Cloud Customer Tooling
$170K - $205K *
Champion innovation in internal tooling, driving technical vision and collaboration across teams to enhance user experience and operational efficiency within a dynamic AI-focused cloud platform...
1 week ago
$85K - $96K *
Engineer innovative solutions by leveraging your expertise in Java, AWS, and microservices. Collaborate with cross-functional teams to develop high-quality applications while ensuring robust security...
2 weeks ago
Senior Software Engineer - External Products
$125K - $150K *
Deliver scalable backend services and APIs for scholarly content, enhancing search and discovery systems. Collaborate with cross-functional teams to optimize performance and reliability while integrat...
Today
$112K - $257K *
Lead the development of secure, scalable cloud solutions using modern frameworks and tools. Collaborate with teams to create efficient systems, ensuring high performance and reliability while advancin...
1 week ago
Software Dev Engineer II, AWS QuickSight
$143K - $194K *
Transform the future of business intelligence by developing innovative, scalable solutions that leverage AI and enhance user experiences. Collaborate with a dynamic team to drive architectural decisio...
5 days ago
Sr. Manager of Product Support
$100K - $120K *
Champion operational excellence by leading a skilled product support team, ensuring optimal performance of software solutions like PrismHR and Salesforce while driving continuous improvement and colla...
5 days ago
System Development Engineer II, Network Device Lifecycle Management
$129K - $174K *
Empower innovation by developing scalable solutions for network device management. Collaborate with global teams to enhance frameworks that streamline operations across fulfillment centers, ensuring e...
5 days ago
System Development Engineer, Platform Engineering & Emerging Technology - AWS Config
$99K - $160K *
Unlock innovative cloud solutions by designing and operating complex systems for U.S. Government agencies. Collaborate with top-tier clients to enhance compliance and customer experience while tacklin...
2 weeks ago
Customer Engineer, SLED Mountain West
$152K - $221K *
Innovate solutions by partnering with sales teams to address customer needs, leveraging cloud architecture expertise to drive technical wins and deliver impactful presentations to stakeholders across...
1 week ago
Software Engineer 3 (IDN - 196)
$110K - $130K *
Drive innovation in software engineering by leveraging advanced technologies and methodologies. Collaborate with cross-functional teams to develop secure, efficient solutions that meet complex program...
3 weeks ago
Software Engineer 3 (IDN - 196)
$110K - $130K *
Elevate our software engineering capabilities by leveraging your expertise in Linux, Python, and automation. Collaborate with a dynamic team to develop secure, scalable solutions for complex systems w...
3 weeks ago
Software Engineer, Sales Systems
$135K - $160K *
Elevate our go-to-market systems by architecting and building a robust platform that integrates Salesforce, billing, and product data. Lead automation efforts and mentor a growing engineering team to...
4 days ago
Software Engineer III, Mobile (Android), Android Ecosystem
$147K - $210K *
Transform mobile experiences by developing innovative Android applications, collaborating with cross-functional teams, and ensuring high-quality code standards to enhance user accessibility and engage...
2 weeks ago
$170K - $200K *
Unlock potential by designing and building innovative billing systems that simplify financial transactions and maximize reimbursements, while leveraging AI to enhance efficiency and user experience in...
2 weeks ago
Network Dev. Engineer II, ONE Edge Platform
$136K - $184K *
Drive the development of scalable network infrastructure solutions, enhancing reliability for global fulfillment centers. Collaborate with cross-functional teams to innovate and automate processes, en...
1 week ago
$120K - $140K *
Join a team that's shaping the future of legal tech by leading a dynamic engineering group. You'll drive AI-native workflows, enhance product features, and ensure personal injury victims receive fair...
3 days ago
$150K - $180K *
Lead a high-impact engineering team to develop AI-native legal document solutions. Balance strategic leadership with hands-on contributions, collaborating across functions to enhance workflows and ens...
3 days ago
Software Engineer III - Developer Platform & AI Enablement
$102K - $136K *
Join a team that's transforming healthcare by developing essential tooling and AI capabilities for engineers. This role spans software development, architecture, and collaboration in an Agile environm...
Reposted 1 week ago
$120K - $145K *
Join a team that's redefining pharmacy operations through AI. As a Senior Engineer, you'll drive features from concept to production, tackling complex healthcare integrations and ensuring robust perfo...
3 weeks ago
$89K - $153K *
Elevate client success by architecting advanced ad tech integrations, leveraging AI tools to streamline onboarding and enhance operational efficiency. Collaborate across teams to deliver actionable in...
Yesterday
Application Engineer 4 (Cloud Support)
$110K - $130K *
Unlock potential by delivering secure cloud hosting environments, providing technical support, and integrating emerging security technologies to enhance mission success and enterprise scalability acro...
Reposted 3 weeks ago
Software Engineer I - LLM Observability
$218K - $245K *
Empower AI observability by delivering end-to-end solutions, collaborating with cross-functional teams to enhance user experiences and insights into agent performance, costs, and errors, while navigat...
2 weeks ago
$135K - $160K *
Architect robust Kubernetes solutions to enhance cloud infrastructure. Drive multi-cloud initiatives and implement cell-based architecture for scalable, reliable services. Join a team dedicated to bui...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.