Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$140K - $220K *

Elevate your career by designing scalable web crawling systems that process billions of pages. Collaborate with a dynamic team to enhance data quality and operational excellence while leveraging cutti...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$140K - $220K *

Join a team that's shaping the future of web data extraction. As a Senior Software Engineer, you'll design scalable systems, write production code, and collaborate with cross-functional teams to enhan...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$83K - $108K *

Unlock potential by leveraging your expertise in civil engineering to manage and coordinate private development projects. Engage with stakeholders and ensure compliance with engineering standards thro...

Reposted today

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$171K - $248K *

Lead engineering efforts to redefine fan support experiences by managing a skilled team, optimizing tools and workflows, and fostering collaboration across teams to deliver a best-in-class customer su...

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$171K - $248K *

Elevate fan support through innovative technology and collaborative leadership. As a technical manager, drive the vision and execution for a best-in-class support experience, empowering your team to e...

United StatesRemote

Reposted 4 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$130K - $200K *

Explore innovative solutions as you enhance site performance and scalability. Collaborate with engineering teams to streamline technology and develop robust monitoring tools, ensuring optimal deployme...

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$91K - $163K *

Unlock your potential by leading a dynamic team in developing scalable solutions for complex clinical data. Collaborate with cross-functional stakeholders to drive innovation and enhance software deli...

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$91K - $163K *

Join a team that's dedicated to developing and enhancing analytics solutions using big data tools and AI/ML technologies. Collaborate on innovative projects while enjoying the flexibility of telecommu...

Reposted 5 days ago

  •   8 - 10 years exp.  •   Healthcare

$72K - $130K *

Optimize operational excellence by providing advanced production support for enterprise applications and cloud platforms. Collaborate with cross-functional teams to ensure stability, drive incident re...

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$91K - $163K *

Transform healthcare delivery by leading software development initiatives. Collaborate with cross-functional teams to design, develop, and optimize enterprise applications using modern technologies an...

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$91K - $163K *

Unlock potential by leading the design and development of scalable APIs and microservices. Collaborate with cross-functional teams to enhance identity management solutions while ensuring high performa...

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$152K - $221K *

Champion innovative solutions by leveraging your technical expertise to bridge customer needs with product capabilities, ensuring seamless deployment and adoption of complex systems while driving impa...

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Lead the charge in developing high-quality backend software solutions while mentoring junior developers and collaborating across teams. Drive project success through design, implementation, and mainte...

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$88K - $132K *

Join a team that's enhancing our Kubernetes infrastructure across on-prem and AWS environments. This hands-on role offers significant ownership in ensuring platform reliability and scalability while c...

Toronto, ONIn-Person

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$143K - $194K *

Transform network infrastructure by developing innovative software solutions that enhance cabling project efficiency and resource allocation. Collaborate with a dynamic team to drive impactful outcome...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Join a team that's shaping the future of network automation by designing scalable software solutions that enhance reliability and efficiency across Amazon's global network infrastructure...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$143K - $194K *

Transform the future of transportation technology by developing scalable algorithms and systems that optimize middle-mile freight movements, collaborating with cross-functional teams to enhance effici...

4 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$82K - $147K *

Engage in user-focused design and development as you advocate for positive experiences across UI, CLI, and API. Collaborate with teams to enhance performance, resolve issues, and contribute to a cultu...

Ottawa, ONIn-Person

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$127K - $210K *

The Support Engineer at Meter will tackle complex networking challenges and provide high-quality technical service to customers. This role involves troubleshooting across the network stack, managing c...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Information Technology

$225K - $265K *

Shape the future of secure administration by leading a dynamic engineering team focused on backend services, user access, and account management. Drive innovation while ensuring operational excellence...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$137K - $205K *

Champion innovative solutions through effective collaboration with development and infrastructure teams, ensuring seamless service operations while addressing challenges with ownership and driving imp...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$140K - $160K *

Unlock potential by driving the evolution of AWS environments and CI/CD pipelines, enhancing observability and security, while collaborating with engineers to optimize platform reliability and perform...

United StatesRemote

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$100K - $138K *

Lead technical strategy and drive success in complex customer opportunities. Collaborate with teams to design scalable solutions, deliver impactful demos, and build strong relationships, ensuring alig...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $138K *

Join a team that's driving innovation in complex customer solutions. As a senior technical expert, you'll lead strategic engagements, design scalable solutions, and foster strong relationships to ensu...

5 days ago

  •   5 - 7 years exp.  •   Transportation

$100K - $138K *

Unlock potential by serving as a senior technical expert in sales, driving complex customer solutions and fostering collaboration across teams to achieve strategic goals and enhance customer relations...

5 days ago

  •   5 - 7 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.