Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Transform your career by ensuring the reliability and performance of mission-critical applications. Collaborate with global teams to drive operational excellence and enhance automation across a divers...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$108K - $130K *

Join a team that's dedicated to enhancing global financial markets by ensuring the reliability and performance of mission-critical applications. Leverage SRE principles to drive operational excellence...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Unlock your potential as you ensure the reliability and performance of mission-critical applications, driving operational excellence and automation across a diverse portfolio in a dynamic, collaborati...

3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$168K - $227K *

Lead the charge in designing innovative technologies and solutions in a dynamic environment. Collaborate with cross-disciplinary teams to deliver scalable, fault-tolerant systems that drive industry c...

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$140K - $210K *

Champion the development of APIs and frameworks, driving data access and enhancing developer experience across teams. Collaborate with engineering and product partners to translate business needs into...

2 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$140K - $210K *

Join a team that's shaping the future of API platforms and data standards. As a Product Manager, you'll collaborate across teams to drive product direction, enhance developer experience, and ensure im...

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$110K - $130K *

Advance your career by providing expert L2/L3 support for Salesforce applications, ensuring stability and continuous improvement of critical business processes while collaborating with cross-functiona...

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $220K *

Innovate high-performance services by collaborating with engineers to design, implement, and optimize scalable systems, ensuring reliability and efficiency in a distributed environment...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $180K *

Discover the opportunity to enhance AI-driven infrastructure, focusing on resilience, scalability, and operational excellence. Collaborate closely with cross-functional teams while owning and evolving...

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$207K - $300K *

Analyze and enhance AI systems by developing frameworks for quality evaluation, driving performance improvements, and leading technical strategies in a dynamic environment. Collaborate with cross-func...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$179K - $234K *

Lead the charge in developing a high-performing Solutions Engineering team, optimizing pre-sales strategies, and driving commercial growth through effective collaboration across departments and techni...

4 days ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $167K *

Transform the future of mapping and analytics by developing scalable, reliable software solutions. Collaborate with a global team to enhance ArcGIS Enterprise, leveraging cutting-edge technology to de...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$67K - $96K *

Unlock potential by joining an Agile team to design, develop, and deploy innovative software solutions. Collaborate on user stories, ensure quality, and embrace continuous improvement while leveraging...

1 week ago

  •   Less than 5 years exp.  •   Business Services

$153K - $229K *

Unlock potential by leveraging your B2B SaaS product marketing expertise to drive impactful storytelling and cross-functional collaboration in the ITSM and ESM markets, enhancing customer engagement a...

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$75K - $143K *

Build and enhance secure, scalable cloud solutions while driving automation and reliability. Collaborate with teams to deliver high-quality outcomes and contribute to technical innovation in cloud env...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$119K - $161K *

Unlock potential by leading complex, cross-functional projects to enhance sortation and distribution solutions. Engage with teams and stakeholders to drive timely implementations and optimize facility...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$120K - $145K *

Join a team that's transforming student transportation safety through innovative cloud platforms and automation. As a Sr DevOps Engineer, you'll enhance infrastructure, CI/CD, and MLOps, ensuring reli...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$140K - $190K *

Drive the evolution of developer experience by owning product surfaces, collaborating on API design, and enhancing onboarding paths. Ensure seamless integration and usability for developers and agents...

6 days ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Manage the design, fabrication, and operation of test infrastructures for spaceflight hardware, ensuring rigorous testing and data analysis through all development phases. Collaborate with engineers t...

Reposted 1 month ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$150K - $180K *

Unlock your potential by leading engineering efforts to enhance user onboarding experiences. Collaborate with cross-functional teams to drive product activation, improve processes, and mentor engineer...

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$186K - $269K *

Join a team that's shaping the future of data infrastructure by designing scalable, AI-ready pipelines. Collaborate with stakeholders to ensure compliance with global regulations while enhancing user...

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$242K - $285K *

Transform the customer success landscape by leading technical teams, driving integration health, and enhancing revenue through strategic partnerships and innovative solutions in the programmatic ecosy...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Media

$190K - $285K *

Optimize high-performance software through architectural design and coding excellence. Lead technical initiatives, troubleshoot complex issues, and collaborate with teams to create scalable, resilient...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$104K - $160K *

Lead the charge in designing and implementing critical infrastructure systems, ensuring operational readiness and technical excellence across multiple facilities in a rapidly expanding global network...

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Lead the charge in Developer Experience and SDLC modernization, driving AI-assisted development and automation across teams. Collaborate with architects and stakeholders to create inclusive, high-qual...

Toronto, ONIn-Person

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.