Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Application Support Engineer (SRE)
$110K - $130K *
Transform your career by ensuring the reliability and performance of mission-critical applications. Collaborate with global teams to drive operational excellence and enhance automation across a divers...
3 days ago
Senior Application Support Engineer (SRE)
$108K - $130K *
Join a team that's dedicated to enhancing global financial markets by ensuring the reliability and performance of mission-critical applications. Leverage SRE principles to drive operational excellence...
3 days ago
Senior Application Support Engineer (SRE)
$110K - $130K *
Unlock your potential as you ensure the reliability and performance of mission-critical applications, driving operational excellence and automation across a diverse portfolio in a dynamic, collaborati...
3 days ago
Software Development Engineer, Prime Offers Tech
$168K - $227K *
Lead the charge in designing innovative technologies and solutions in a dynamic environment. Collaborate with cross-disciplinary teams to deliver scalable, fault-tolerant systems that drive industry c...
2 weeks ago
$140K - $210K *
Champion the development of APIs and frameworks, driving data access and enhancing developer experience across teams. Collaborate with engineering and product partners to translate business needs into...
2 days ago
$140K - $210K *
Join a team that's shaping the future of API platforms and data standards. As a Product Manager, you'll collaborate across teams to drive product direction, enhance developer experience, and ensure im...
3 days ago
Salesforce Production Support Engineer
$110K - $130K *
Advance your career by providing expert L2/L3 support for Salesforce applications, ensuring stability and continuous improvement of critical business processes while collaborating with cross-functiona...
1 week ago
Staff Software Engineer, Core Services
$200K - $220K *
Innovate high-performance services by collaborating with engineers to design, implement, and optimize scalable systems, ensuring reliability and efficiency in a distributed environment...
5 days ago
$150K - $180K *
Discover the opportunity to enhance AI-driven infrastructure, focusing on resilience, scalability, and operational excellence. Collaborate closely with cross-functional teams while owning and evolving...
Reposted 1 month ago
Staff ML Software Engineer, Search Ecosystem
$207K - $300K *
Analyze and enhance AI systems by developing frameworks for quality evaluation, driving performance improvements, and leading technical strategies in a dynamic environment. Collaborate with cross-func...
2 days ago
Solutions Engineering Manager | DX
$179K - $234K *
Lead the charge in developing a high-performing Solutions Engineering team, optimizing pre-sales strategies, and driving commercial growth through effective collaboration across departments and techni...
4 days ago
Software Development Engineer II - ArcGIS Enterprise
$101K - $167K *
Transform the future of mapping and analytics by developing scalable, reliable software solutions. Collaborate with a global team to enhance ArcGIS Enterprise, leveraging cutting-edge technology to de...
2 weeks ago
$67K - $96K *
Unlock potential by joining an Agile team to design, develop, and deploy innovative software solutions. Collaborate on user stories, ensure quality, and embrace continuous improvement while leveraging...
1 week ago
$153K - $229K *
Unlock potential by leveraging your B2B SaaS product marketing expertise to drive impactful storytelling and cross-functional collaboration in the ITSM and ESM markets, enhancing customer engagement a...
3 weeks ago
Service Engineer (DevSecOps) II
$75K - $143K *
Build and enhance secure, scalable cloud solutions while driving automation and reliability. Collaborate with teams to deliver high-quality outcomes and contribute to technical innovation in cloud env...
2 weeks ago
Senior Operations Engineer, Operations Engineering
$119K - $161K *
Unlock potential by leading complex, cross-functional projects to enhance sortation and distribution solutions. Engage with teams and stakeholders to drive timely implementations and optimize facility...
Reposted 2 weeks ago
$120K - $145K *
Join a team that's transforming student transportation safety through innovative cloud platforms and automation. As a Sr DevOps Engineer, you'll enhance infrastructure, CI/CD, and MLOps, ensuring reli...
1 week ago
$140K - $190K *
Drive the evolution of developer experience by owning product surfaces, collaborating on API design, and enhancing onboarding paths. Ensure seamless integration and usability for developers and agents...
6 days ago
$95K - $115K *
Manage the design, fabrication, and operation of test infrastructures for spaceflight hardware, ensuring rigorous testing and data analysis through all development phases. Collaborate with engineers t...
Reposted 1 month ago
Engineering Manager, Self Serve Direct Onboarding
$150K - $180K *
Unlock your potential by leading engineering efforts to enhance user onboarding experiences. Collaborate with cross-functional teams to drive product activation, improve processes, and mentor engineer...
2 weeks ago
Staff Data Engineer, Trust and Safety Tech and Data Enablement
$186K - $269K *
Join a team that's shaping the future of data infrastructure by designing scalable, AI-ready pipelines. Collaborate with stakeholders to ensure compliance with global regulations while enhancing user...
2 days ago
Global Head of Customer Success Engineering
$242K - $285K *
Transform the customer success landscape by leading technical teams, driving integration health, and enhancing revenue through strategic partnerships and innovative solutions in the programmatic ecosy...
2 days ago
$190K - $285K *
Optimize high-performance software through architectural design and coding excellence. Lead technical initiatives, troubleshoot complex issues, and collaborate with teams to create scalable, resilient...
Reposted 3 weeks ago
Systems Engineer, Leo Core Infrastructure Development
$104K - $160K *
Lead the charge in designing and implementing critical infrastructure systems, ensuring operational readiness and technical excellence across multiple facilities in a rapidly expanding global network...
3 days ago
$110K - $130K *
Lead the charge in Developer Experience and SDLC modernization, driving AI-assisted development and automation across teams. Collaborate with architects and stakeholders to create inclusive, high-qual...
3 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.