Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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1
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$143K - $194K *

Drive innovative solutions that enhance customer experience by developing scalable systems and tools. Collaborate with cross-functional teams to tackle complex challenges and ensure operational excell...

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$144K - $189K *

Join a team that's driving complex projects from design to launch, tackling architecture challenges and mentoring engineers. Collaborate across teams to implement scalable solutions while ensuring cod...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$196K - $227K *

Lead the charge in developing secure, scalable systems for a Zero Trust ecosystem. Collaborate with cross-functional teams to enhance product features, ensuring reliability and optimal performance acr...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$200K - $270K *

Unlock potential by leading the architecture and engineering strategy for a cutting-edge AI platform. Drive innovation in scalable, fault-tolerant systems while mentoring engineers and tackling comple...

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$160K - $180K *

Join a team that's redefining support engineering by leading a dynamic group of Technical Support Engineers. Drive AI integration, enhance customer experiences, and manage critical escalations while f...

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$72K - $149K *

Lead the charge in enhancing software quality by developing and implementing automated testing strategies for voice/IVR applications, ensuring seamless integration into CI/CD pipelines and delivering...

2 weeks ago

  •   Less than 5 years exp.  •   Transportation

$150K - $180K *

Innovate the future of member communications by leading the architecture and development of a unified platform that leverages data-driven strategies and ensures optimal outreach efficiency across mult...

Reposted 1 month ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

$117K - $188K *

Elevate customer satisfaction by managing product support and service escalations. Collaborate with cross-functional teams to ensure timely resolution of requests while providing training and support...

Reposted 4 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$174K - $252K *

Join a team that's shaping the future of AI by bridging technical gaps between startups and advanced model research. Drive innovation through collaboration, evaluation, and integration of cutting-edge...

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$135K - $160K *

Engage with engineers to enhance developer workflows and tools. Own the product lifecycle from discovery to adoption, ensuring high-quality internal software that meets user needs and drives efficienc...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Deliver user-centric web applications by designing and implementing intuitive interfaces. Collaborate with cross-functional teams to solve complex problems and enhance application performance while st...

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Lead the charge in resolving complex customer issues by bridging support and engineering. Collaborate with teams to investigate, troubleshoot, and advocate for customer needs while enhancing technical...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$147K - $210K *

Shape the future of technology by developing innovative software solutions that enhance user experiences and drive efficiency across platforms. Collaborate with diverse teams to tackle complex challen...

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$243K - $304K *

Reimagine developer workflows by shaping tools that empower data practitioners. Lead AI-enhanced product development across IDEs and cloud services, fostering collaboration and innovation in a fast-ev...

Reposted 2 days ago

  •   5 - 7 years exp.  •   Information Technology

$80K - $95K *

Elevate your career by providing Level 3 application support, resolving complex issues, and optimizing SQL performance while collaborating with development teams to enhance system stability and user e...

Reposted 1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$123K - $140K *

Build and optimize HR technology ecosystems, focusing on Workday integrations. Collaborate with cross-functional teams to enhance system reliability, data flow, and automation, driving technical proje...

Vancouver, BCIn-Person

3 weeks ago

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Join us to drive complex backend initiatives, shape scalable architectures, and mentor engineers. Collaborate across teams to deliver high-quality solutions while ensuring system reliability and perfo...

Toronto, ONIn-Person

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $160K *

Lead day-to-day reliability for our SRE-DevOps team, ensuring production AWS environments are secure and well-documented. Collaborate on automation, incident response, and compliance while working ind...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$193K - $241K *

Join a dynamic team as a Senior Customer Engineer, driving technical strategy and customer success for Enterprise accounts. Lead complex implementations, enhance adoption, and elevate team capabilitie...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$193K - $241K *

Join a team that's redefining customer success by leading technical strategy for complex Enterprise accounts. Drive value realization, enhance adoption, and elevate team capabilities while navigating...

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$145K - $170K *

Optimize customer success by providing exceptional technical support for cloud technologies. Collaborate with teams to troubleshoot issues, manage alerts, and develop training materials, ensuring seam...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$145K - $170K *

Empower our customers by providing exceptional technical support for cloud technologies. Collaborate with teams to resolve complex issues, enhance user experience, and contribute to innovative project...

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$109K - $143K *

Champion the design and delivery of enterprise integration solutions, leading technical teams in MuleSoft, Java, and CI/CD automation. Collaborate with cross-functional teams to ensure scalable, secur...

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$147K - $294K *

Unlock potential by designing and developing innovative software solutions for a multi-cloud Database-as-a-Service platform, collaborating with cross-functional teams to enhance operational efficiency...

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Lead and inspire a team of engineers to enhance developer support, driving innovation and operational excellence through automation and collaboration, while fostering a culture of growth and technical...

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.