Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$108K - $130K *
Shape the future of IT operations by leading enterprise infrastructure initiatives, implementing cloud solutions, and guiding teams to deliver secure, reliable services while managing technology contr...
1 week ago
$110K - $130K *
Champion enterprise IT infrastructure by leading cloud and server solutions, resolving complex system issues, and guiding teams to deliver secure, reliable services while managing technology contracts...
1 week ago
$100K - $120K *
Advance enterprise IT operations by leading cloud and server solutions, managing technology contracts, and guiding teams to deliver secure, reliable services. Drive system reliability and security whi...
1 week ago
$72K - $99K *
Collaborate with a diverse team to provide IT support, ensuring seamless operation of PCs, printers, and servers. Engage in troubleshooting, user onboarding, and system maintenance to enhance user exp...
Today
$240K - $280K *
Lead and execute complex space-based sensing programs, integrating advanced capabilities while managing cross-functional teams and ensuring alignment with mission objectives for national defense initi...
4 days ago
Project Manager, Content and Integrity Operations
$110K - $130K *
Lead cross-functional projects to enhance community safety through data-driven insights and scalable solutions, ensuring effective operations and collaboration across teams to mitigate real-world harm...
6 days ago
Director, Information Technology
$140K - $184K *
Join a team that's shaping the future of IT by leading corporate technology strategy, driving innovation, and ensuring secure, scalable services that align with business goals while fostering a high-p...
6 days ago
Project Manager, Content and Integrity Operations
$95K - $115K *
Join a dynamic team focused on enhancing community safety through strategic project management. Collaborate cross-functionally to drive data-informed solutions and improve user experiences while addre...
6 days ago
Project Manager, Content and Integrity Operations
$95K - $115K *
Engage in impactful project management to enhance community safety through data-driven insights and cross-functional collaboration, driving operational excellence in a dynamic environment focused on u...
6 days ago
$100K - $120K *
Advance client success by serving as a strategic IT advisor, building strong relationships, and ensuring exceptional service delivery. Elevate client satisfaction through proactive engagement and effe...
2 weeks ago
Senior Warehouse Mgmt. Systems (WMS) Analyst
$70K - $115K *
Join a team that's dedicated to optimizing warehouse and transportation systems. Leverage your analytical skills to enhance operational efficiency and implement cutting-edge technology solutions that...
6 days ago
$75K - $92K *
Join a team that's committed to enhancing user experiences by providing essential Tier I and II tech support. Troubleshoot hardware and software issues while collaborating with IT teams to improve ope...
Reposted 3 weeks ago
IT Program Manager - Hotel Support
$95K - $115K *
Transform your career by bridging IT and business needs. Lead project management, oversee vendor relationships, and ensure alignment of IT strategies with business goals while driving operational exce...
6 days ago
IT Program Manager - Hotel Support
$95K - $115K *
Champion the integration of IT and business functions, overseeing project delivery and vendor management. Drive strategic alignment and enhance operational efficiency through effective communication a...
6 days ago
Program Manager (Cybersecurity)
$110K - $130K *
Lead transformative cybersecurity initiatives, overseeing management, delivery, and stakeholder engagement to meet organizational security objectives while driving program governance and compliance ex...
4 weeks ago
Senior Warehouse Mgmt. Systems (WMS) Analyst
$70K - $115K *
Join a team that's dedicated to optimizing our warehouse and transportation systems. Leverage your analytical skills to enhance operational efficiency and collaborate with cross-functional teams to dr...
5 days ago
Director, Information Technology
$135K - $160K *
Join a team that's transforming internal IT operations to enhance service delivery and support growth. This hands-on leadership role requires strategic vision and operational expertise to modernize te...
1 week ago
$102K - $171K *
Empower your career by designing and implementing innovative ServiceNow solutions. Collaborate with diverse teams to translate requirements into scalable systems, enhancing operational efficiency and...
Yesterday
Regional Support Services Office Manager
$80K - $95K *
Pioneer comprehensive administrative support for diverse Fleet and Family Readiness programs, overseeing finance, IT, marketing, and strategic planning to enhance operational efficiency and service de...
Today
$110K - $130K *
Join a team that's dedicated to transforming data into actionable insights, driving value for clients through advanced financial modeling and analysis in complex business scenarios, while managing pro...
6 days ago
Digital Project Manager - Industrial AI, Asset Intelligence & Digital Manufacturing
$75K - $115K *
Join a dynamic team as a Digital Project Manager, overseeing a portfolio of digital and AI initiatives in a regulated manufacturing environment. Drive project delivery, stakeholder coordination, and d...
1 week ago
Manager, IT Relationship Management
$88K - $105K *
Elevate enterprise relationship management by leading a team to enhance stakeholder engagement, improve IT service delivery, and foster collaboration across diverse university units, ensuring continuo...
6 days ago
Director of IT Applications (On Campus)
$115K - $125K *
Join a team that's driving innovation in IT applications. Lead the development and management of enterprise-level administrative systems, ensuring efficiency and compliance while collaborating across...
Reposted 2 weeks ago
Manager, Process Modernization
$100K - $120K *
Optimize cross-functional processes to enhance operational efficiency, reduce costs, and drive profitable growth. Lead enterprise-wide improvement projects, collaborating with diverse teams to identif...
1 week ago
$110K - $145K *
Empower security and compliance within Microsoft cloud environments by engineering and managing robust security controls while fostering a proactive approach to risk assessment and improvement for org...
3 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.