Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$180K - $220K *
Champion a dynamic team focused on managing and enhancing enterprise help desk operations. Leverage your technical expertise to ensure contractor performance meets stringent SLAs while supporting crit...
2 weeks ago
$78K - $105K *
Join a team that's dedicated to driving program success through effective leadership and collaboration. Oversee project execution, manage customer relationships, and ensure compliance with quality sta...
Yesterday
Tier 2 Service Desk, Sr. Associate
$67K - $126K *
Join a team that's dedicated to providing exceptional remote technical support. As a Managed IT Service Desk Technician, you'll troubleshoot hardware and software issues, ensuring client satisfaction...
1 week ago
Senior Tech Operations Specialist
$90K - $98K *
Lead the charge in supporting cutting-edge technology for defense services. Collaborate with the Service Desk and Training Operations team to teach and maintain technical products, ensuring immediate...
2 days ago
$90K - $105K *
Shape the future of IT support by leading a dynamic Help Desk team, enhancing operational efficiency, providing exceptional service, and driving customer satisfaction across multiple locations. Your l...
Reposted 1 week ago
IT Service Desk Lead / Manager
$95K - $115K *
Lead the charge in managing a global IT Service Desk, ensuring service excellence, SLA compliance, and team performance. Drive operational efficiency and customer satisfaction through effective incide...
1 week ago
$95K - $115K *
Empower enterprise customers through expert support, incident management, and strategic collaboration, ensuring system stability and compliance while driving operational excellence and continuous impr...
Reposted 3 weeks ago
$80K - $95K *
Lead and oversee IT project management initiatives, ensuring timely delivery and adherence to budget and standards. Collaborate with stakeholders to translate strategic goals into actionable project p...
2 weeks ago
$170K - $190K *
Elevate business systems by leading NetSuite management and integrations. Collaborate with cross-functional teams to ensure scalable, reliable processes while leveraging AI for development. Mentor a t...
1 week ago
$95K - $115K *
Develop and manage a complex portfolio of strategic programs with national significance. Lead enterprise-wide initiatives, integrate emerging technologies, and drive resource allocation through data-d...
Today
$95K - $115K *
Join a team that's driving national strategic initiatives by managing complex programs. You'll lead enterprise-wide projects, integrate emerging technologies, and ensure effective resource allocation...
Today
$157K - $186K *
Champion the daily IT and security operations, ensuring seamless support and robust systems for a growing team. Collaborate across departments to enhance security measures while maintaining efficient...
Today
$100K - $120K *
Unlock potential by designing and developing enterprise ServiceNow applications, workflows, and integrations. Collaborate with cross-functional teams to enhance platform performance and user experienc...
1 week ago
Network Admin Onsite (Dallas, TX)
$79K - $89K *
Optimize IT support by resolving technical issues and enhancing client satisfaction. Engage in both onsite and remote troubleshooting, ensuring seamless operations and high service standards across di...
2 days ago
$78K - $106K *
Join our team to provide essential technical support, troubleshoot issues, and ensure seamless operations for end users. Your expertise will enhance IT services and contribute to a smarter, safer envi...
2 days ago
$110K - $130K *
Transform your career by leading enterprise IT operations and modernization initiatives. Drive multidisciplinary teams to deliver secure, accessible solutions while ensuring customer satisfaction and...
6 days ago
Project Manager - Data Centers
$90K - $110K *
Transform large-scale construction projects by managing stakeholders, ensuring compliance, and delivering exceptional service. Collaborate with teams to track milestones, optimize processes, and enhan...
2 weeks ago
Supervisor, Electrical Maintenance
$80K - $95K *
Lead the charge in overseeing electrical maintenance teams, ensuring safety, compliance, and efficiency in substation operations while managing multiple projects across various locations...
Today
$80K - $95K *
Join a dynamic team to optimize training operations within a Mission Training Complex, providing leadership and technical support for diverse training activities while ensuring effective scheduling an...
Today
Business Development and Technical SME, Senior Manager
$142K - $266K *
Join us to lead business development and technical solutions for Navy clients. Drive growth strategies, engage with stakeholders, and deliver innovative solutions while managing contract execution and...
Today
$75K - $94K *
Oversee a dynamic team of Technicians delivering maintenance services. Enhance facility operations through effective leadership, proactive inspections, and compliance with safety standards while ensur...
3 weeks ago
$87K - $104K *
Manage comprehensive human resources initiatives, advising leadership on staffing strategies and compliance. Oversee performance management and workforce development to ensure a qualified acquisition...
2 days ago
$115K - $130K *
Lead the execution of service operations for building automation systems, managing a team to ensure efficient project delivery, technical troubleshooting, and customer communication. Promote safety an...
3 weeks ago
$115K - $130K *
Empower your career as you lead and oversee BMS service projects and technician teams. Manage operations in mission-critical environments while ensuring timely completion of projects and promoting tec...
3 weeks ago
$115K - $130K *
Lead and streamline service operations for building automation systems, ensuring quality execution and escalation support across mission-critical sites. Manage a technical team while coordinating proj...
3 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.