Find Desktop Support Manager jobs that match your experience leading IT support teams and keeping workplace technology reliable. Ladders features vetted professional opportunities with salaries of $100,000 or more, including roles focused on end-user services, desktop operations, and IT service delivery.
Desktop Support Managers oversee the people, processes, and tools that help employees use computers, software, mobile devices, and collaboration systems. Responsibilities often include managing a support team, setting service standards, tracking incidents and requests, escalating complex issues, and coordinating with infrastructure, cybersecurity, and business teams.
Employers commonly seek experience managing technical support teams and service operations, along with strong communication, prioritization, and problem-solving skills. Familiarity with IT service management practices, ticketing platforms, endpoint management, identity and access processes, and service-level metrics can be valuable. Requirements vary by organization and the size and complexity of its technology environment.
Desktop Support Managers can pursue opportunities across industries and organization sizes, from overseeing a local help desk to leading distributed, enterprise-wide support teams. Related paths may include IT service delivery management, end-user computing leadership, service desk management, or broader IT operations roles.
Search Ladders for vetted Desktop Support Manager openings paying $100,000 or more. Review role requirements, compare opportunities, and find positions that align with your leadership background and career goals.
$110K - $130K *
Lead the charge in managing IT contracts, ensuring effective staffing, security compliance, and timely delivery of all project requirements while fostering a positive team environment and maintaining...
3 weeks ago
Team Manager, Customer Success - Remote, USA
$120K - $145K *
Shape the future of customer success by leading a high-performing team focused on driving value, retention, and growth for enterprise accounts. Develop strategies that ensure customers achieve their g...
3 days ago
Team Manager, Customer Success - Remote, USA
$110K - $130K *
Drive customer success by leading a high-performing team focused on maximizing value, retention, and growth for enterprise accounts. Develop strategies that ensure customers achieve their business goa...
3 days ago
Team Manager, Customer Success - Remote, USA
$110K - $130K *
Drive customer success by leading a high-performing team focused on maximizing value, retention, and growth for enterprise accounts. Develop strategies that ensure customers achieve their business goa...
3 days ago
Team Manager, Customer Success - Remote, USA
$110K - $130K *
Shape the future of customer success by leading a high-performing team focused on driving value, retention, and growth for enterprise accounts. Develop strategies that ensure customers achieve their d...
3 days ago
Team Manager, Customer Success - Remote, USA
$110K - $130K *
Join a dynamic team as you lead Customer Success Managers to enhance enterprise customer value, drive retention, and foster growth. Develop strategies that ensure clients achieve their goals while max...
3 days ago
Team Manager, Customer Success - Remote, USA
$110K - $130K *
Elevate customer success by leading a high-performing team focused on driving value, retention, and growth for enterprise accounts. Develop strategies to ensure customers achieve desired outcomes whil...
3 days ago
DIGITAL PROCESS AUTOMATION SPECIALIST - ONSITE
$80K - $95K *
Transform administrative operations by designing and implementing automated workflows using Microsoft Power Platform. Collaborate with cross-functional teams to streamline processes, enhancing efficie...
3 weeks ago
$110K - $130K *
Transform enterprise business systems by leading strategy, integration, and continuous improvement. Collaborate across functions to enhance processes, data integrity, and technology investments, drivi...
1 week ago
Automated Systems & Facilities Manager
$112K - $118K *
Unlock potential by overseeing automation and facilities operations, managing maintenance and safety compliance while leading a team to enhance performance in a dynamic distribution environment. Drive...
Reposted 4 weeks ago
$71K - $96K *
Join a dynamic team as a Computer Support Analyst, providing essential technical support for software and hardware operations, assisting with live events, and ensuring seamless technology integration...
6 days ago
$95K - $115K *
Unlock potential by managing ISV programs and driving technical content development. Collaborate across teams to deliver impactful marketing assets, ensuring alignment and timely execution in a fast-p...
Reposted 6 days ago
Project Manager - Call Center IT
$110K - $130K *
Lead transformational projects by managing large-scale Information Systems, coordinating technical resources, and delivering high-quality results on time and within budget across diverse platforms and...
3 weeks ago
$110K - $125K *
Advance organizational success by managing multi-site programs, leading teams, and fostering client relationships. Utilize your expertise in program management, project oversight, and communication to...
Reposted 3 weeks ago
$80K - $95K *
Contribute to the reliability and security of Windows systems by managing server infrastructure, troubleshooting issues, and leading a team of administrators in a mission-critical environment. Your ex...
6 days ago
$75K - $100K *
Empower your IT expertise by delivering top-notch support to our internal teams. This role involves troubleshooting, managing applications, and designing systematic solutions to enhance operational ef...
2 weeks ago
Senior Tech Operations Specialist
$90K - $98K *
Join a team that's dedicated to supporting cutting-edge defense technology. Collaborate on the Service Desk and Training Operations to enhance customer experience while troubleshooting and deploying a...
Today
$180K - $220K *
Champion a dynamic team focused on managing and enhancing enterprise help desk operations. Leverage your technical expertise to ensure contractor performance meets stringent SLAs while supporting crit...
2 weeks ago
$88K - $105K *
Manage contract performance and oversee AV/IT services, ensuring quality control, compliance, and effective staffing. Lead lifecycle planning and coordinate with stakeholders to meet operational goals...
Today
$88K - $105K *
Drive contract performance and quality management for AV/IT services, ensuring compliance and user satisfaction. Lead staffing, lifecycle planning, and risk management while serving as the primary con...
Today
Tier 2 Service Desk, Sr. Associate
$67K - $126K *
Join a team that's dedicated to providing exceptional remote technical support. As a Managed IT Service Desk Technician, you'll engage with diverse projects, enhancing your IT skills while delivering...
6 days ago
Tier 2 Service Desk, Sr. Associate
$67K - $126K *
Engage with clients by providing exceptional remote technical support, troubleshooting hardware and software issues, and managing cases in a fast-paced, team-oriented environment to enhance your IT ca...
6 days ago
Senior Tech Operations Specialist
$90K - $98K *
Lead the charge in supporting cutting-edge technology for defense services. Collaborate with the Service Desk and Training Operations team to teach and maintain technical products, ensuring immediate...
Today
$90K - $105K *
Shape the future of IT support by leading a dynamic Help Desk team, enhancing operational efficiency, providing exceptional service, and driving customer satisfaction across multiple locations. Your l...
Reposted 6 days ago
$95K - $115K *
Empower enterprise customers through expert support, incident management, and strategic collaboration, ensuring system stability and compliance while driving operational excellence and continuous impr...
Reposted 2 weeks ago
What does a Desktop Support Manager do?
A Desktop Support Manager leads technical support staff and oversees services that help employees use computers, applications, and other workplace technology. The role commonly includes managing incident response, support processes, service metrics, escalations, and coordination with other IT teams.
What qualifications are common for Desktop Support Manager jobs?
Employers often look for experience in IT support or service desk operations, people management, and strong communication and troubleshooting skills. Knowledge of IT service management, ticketing systems, endpoint tools, and service-level reporting may also be useful; specific requirements vary by employer.
How much do Desktop Support Managers earn?
Compensation varies based on factors such as location, employer, experience, and role scope. Ladders focuses on vetted professional jobs paying $100,000 or more, so browse current listings to review opportunities and their stated compensation.
What career paths can follow a Desktop Support Manager role?
Related career paths may include IT service delivery manager, service desk director, end-user computing leader, or IT operations manager. Advancement depends on experience, organizational needs, and the breadth of technical and leadership responsibilities.
Where can I find Desktop Support Manager jobs paying $100,000 or more?
Explore Desktop Support Manager listings on Ladders to find vetted professional opportunities with salaries of $100,000 or more.